4.0
Very Good 866 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
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property Bedroom Suite living room cottage

Overview

Location

Located in Lenox, Cranwell Resort Spa & Golf Club is convenient to The Mount and Shakespeare and Company. This golf resort is within close proximity of Ventfort Hall Mansion and Gilded Age Museum and Wood’s Pond.

Rooms

Stay in one of 114 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an indoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Cranwell Spa & Golf Resort
55 Lee Rd
Lenox, MA 01240 United States

Reviews

4.0 Very Good 866 Reviews
Girls weekend at the spa
Reviewed 2 days ago

My best friend and I decided that we would treat each other for our 60th birthdays to the Cran well spa we each paid for night she made the reservation. We came with my best friends and her daughter.
The good parts the room was very clean we stayed in the carriage house the beds were very comfy the bathroom clean comfortable and kept up all in all no complaints about the rooms the spa spa clean comfortable the pool clean comfortable etc. now the disappointing part. We arrive at the Carriagehouse there is no luggage carriers there so you can put all your stuff on and hop on the elevator and bring everything up in one trip that is very unusual for an upscale hotel.
There is no common area with tables so you can sit around and maybe bring a sandwich with you to eat nothing like that there is a few couches in the reception area that look very old and beat up not very welcoming.
My friend that booked it loves coming there this is like her sixth or seventh time I’m not sure I would ever return just not my cup of tea
If you don’t like the spa or indoor pool nothing else to do.

Amazing
Reviewed 1 week ago

Went back with friends last week for cocktails and light fare all was perfect as last time the Batman make us differents cocktails yes for sure the degree of mixology is there! Great food for sure, definitely not a place to come with kids, Cranwell is appropriate for that or B and B in town, I’m realy in love with that place before and now . Thank you new management and as last time we went Nathalie the GM tooked time to see us on a very busy night, thank you Blantyre team

Event: Bridal Shower - Fancy and Fun
Reviewed 1 week ago

I was thrilled with the lovely afternoon my daughter and our guests were able to enjoy during her lovely bridal shower at Cranwell in the mansion's Wyndhurst Room!

Lyndsey Porter was my go to person. She facilitated the planning, met all my requests and went out of her way to make it easy for us. Every time I reached out she got back to me quickly with an answer or suggestion. If I felt I needed to meet with her she responded with a date and time. It was clear I could count on her, every time.

The day of our event she met me, made sure we were all set and left us in the good hands of Darlene and Sheila who were also very accommodating, both handling any questions I had with smiles. All staff I came across at anytime I was there went out of their way to be pleasant.

Our guests were very complimentary of the food and the environment. "It was delicious" and 'It's gorgeous here."

Add in great customer service and I couldn't agree more!

I'm so glad we decided to have our event at Cranwell!

Mother's Day brunch at restaurant (not sleeping in hotel)
Reviewed 1 week ago

I sincerely hope management reads this review. We dined in the restaurant for Mother's Day brunch, and there were things that needed improvement. For such a beautiful and upscale resort, our entire family of 4 wasn't at all impressed by the service of our server or how the food was maintained for the brunch. First of all, Claudine, our server was inefficient. We had to call other servers over because our water glasses sat empty for quite awhile and the dirty empty dishes piled up for awhile before they were removed by other waitstaff. Gary did finally give us a pitcher of water, and then Claudine returned and removed it. Gary brought a second pitcher of water, and then he had to instruct Claudine to leave it on our table. We expected far better service than that of Golden Corral or similar buffet services for the amount we had to pay for this meal. Secondly, there weren't any bunsen burners or any kind of heating elements underneath any of the containers holding hot food on the buffets, so the food became cold, hard and dry rather quickly, especially the chicken and fish. The containers were also left open for the food to cool down quickly. I wasn't impressed with the set-up for the food. Cheese and deli meat cubes were placed directly on the tablecloth for where they were displayed rather than on a platter. I know someone may think that it looks artistic this way, but I wonder what the health department would say about this display. Overall, with the way the food was maintained and displayed on the buffet at this Mother's Day brunch is a health scare away from food poisoning.

Don’t waste your money if you love golf
Reviewed 3 weeks ago

My wife and I are taking a vacation at this resort. I chose this resort because of the golf amenities. I’m very saddened by the conditions of the greens on this golf course and don’t understand how management can have these greens in such poor condition! I don’t believe that management enjoys the game or has anything to do with Golf because there is no way that they would allow these greens to be in this condition! The greens are very soft and slow! You can clearly see that they Haven’t been thatched And they obviously don’t get double cut. I am disappointed that I’m spending my vacation dollars here and wish I had done a better job with reviewing this golf course prior to committing to my stay here! Pitiful