4.0
Very Good 889 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
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property Bedroom Suite living room cottage

Overview

Location

Located in Lenox, Cranwell Resort Spa & Golf Club is convenient to The Mount and Shakespeare and Company. This golf resort is within close proximity of Ventfort Hall Mansion and Gilded Age Museum and Wood’s Pond.

Rooms

Stay in one of 114 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an indoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Cranwell Spa & Golf Resort
55 Lee Rd
Lenox, MA 01240 United States

Reviews

Don't Stay Here Until the Construction is Finished
areiter747

We are guests here for a wedding. The facilities are in terrible condition; there is no gym or spa; the breakfast was terrible and the rooms are not completed. Go anywhere else in the Berkshires until the construction is completed. then, maybe it will be back to being the Cranwell that we remember so well.

Under construction
MDRGOLF

A beautiful resort in the Berkshires situated on a hill overlooking a golf course and the Berkshire mountains. It was a wonderful resort before construction...( A 4 stars facility). Hyatt and Miraval Spa have bought the property. During construction, there are a limited amount of rooms, too much construction noise and not enough choices for eating. Sloans Tavern food is mediocre and there was no restaurant for breakfast. There was a continental breakfast offered on the main floor of the Carriage House, but really no place to sit at a table and enjoy a leisurely breakfast. Prices will also skyrocket once the construction is over. The golf course rates a five or 6 out of ten and will never be better... I've been staying here for for over 35 years. The outdoor pool is small and you have to get there early to get chairs especially on weekends when outside members use the facility. Cranwell does have a lovely spa with an indoor pool as well. Miraval is building their own outdoor pool and Spa only for use by the Miraval spa guests. 2020 is when I recommend occupancy after all the constuction is over. Tanglewood being so near, it's an ideal place to stay. I'm sure that this will easily become a 4-5 Star resort again.

Under construction, but should just close unti they are done. Unhelp front desk folks
buglit

The Cranwell telephoned to advise that they would be lowering our room with our reservation "based on feedback" they they had received. Okay - great - no problem. Well, they must have received an earful! And all to keep 18 rooms available in what amounted to being in the middle of a construction site. Signage was awful, and the maintenance worker at the main building when we arrived on Sunday was just as rude as he could be when we went to check-in. As it turns out, the registration desk was temporarily set up in the Carriage House foyer, but you wouldn't have known that until you found the right building and went inside. Additionally, the front desk staff that Sunday (July 21st) was just as rude and condescending when we complained about the noise in the room above ours. I was first told to "give them 5 minutes to settle down, that they just returned from the pool." One and a half hours later, after dinner, the ball was still being bounced over our heads, and I approached the registra, again. Again, she said, "give them 5 minutes to settle down, that they just returned from the pool." (Is this how they are trained??) I reminded her that she had said that an hour and a half ago, and she again said, "Just give them 5 minutes, and if they are still making noise, I'll phone them." Five minutes go by, and again I return and asked her how many times do I need to ask her to address the issue. She said that she would call - in five minutes. (You just can't make this up. It's not as if she was busy - just ask Luis.) I asked if she could just call "now," so that I didn't need to make another trip to her in five minutes - she continued to say that she would, but she didn't. It took her assistant to finally just pick up the phone and tell the customer that the people below were complaining about the ball being bounced. He apparently said that he would take care of it, and wouldn't you know - the ball stopped bouncing. Was that so hard??? Luis, the bellman and driver, was the best part of our stay.