Sofitel Brussels Europe
What We Love
- Spacious guestrooms (by European standards) are matched by bathrooms with big, roomy showers
- The roof terrace bar has hard-to-beat views of the city — if the finicky Belgian weather obliges
- Free bottled water in the rooms (Brussels's tap water is safe but doesn’t taste great)
What To Know
- The hotel’s location — in the European Commission district but a 20- to 25-minute walk from the Grand Place — is fine for those on business, but is less ideal for leisure travelers new to the city
- Drinks in the bar are priced toward business travelers too: Weekend visitors without expense accounts may wince at 16 euro cocktails
- Taxis can take up to 15 minutes to come to the hotel. That’s not the hotel’s fault — central Brussels is notorious for traffic jams.
- Free WiFi
- Parking On Site
European business-chic. The Sofitel Brussels Europe’s key market is the business traveler, and it shows. Suits and briefcases predominate at the check-in desks, and the lobby is usually sprinkled with earnest types taking advantage of the free WiFi to consult smartpads and laptops. Visitors here on leisure seem to like the five-star hotel just the same, which in typical Sofitel fashion has a distinctly French vibe running throughout. Fittingly, the building was designed by Parisian architect Philippe Capron, who’s responsible for the sophisticated mix of geometric shapes and clean, graphic lines.
Bed and Bath
Guestrooms are easy on the eye, decorated in creamy, contemporary tones of beige, tan and gray. All are furnished with ultra-comfy MyBeds (choose from queensize or twin) and can be connected with adjoining rooms, making them ideal for families traveling together. Amenities include free low-speed WiFi (true high-speed broadband is available only in Luxury Rooms and Junior Suites), minibars and flat-screen TVs with a better-than-average choice of multinational satellite TV channels. Bathrooms come with free L’Occitane toiletries, robes and slippers, and walk-in rain showers (some room types also feature separate soaking tubs). All 149 rooms are large by European city hotel standards, with Classic Rooms offering 280 square feet of floor space and Junior Suites measuring at a generous 527 square feet. Upgrade to a Junior Suite to find DVD and CD players in your living room, and Hermès toiletries in the bathroom. Neuhaus pillow chocolates with your evening turn-down service are a nice added touch.
In the hotel’s sleek, blue-lit restaurant, the BE Café Marché Jourdan, chef Marc Paquet prides himself on using local and organic produce, much of it from the lively market on Place Jourdan, just outside the hotel. The honey comes from the hotel’s own rooftop hives, the beers are (of course) Belgian, and the wine list is predominantly French. More of the same is to be found in the adjoining bar, along with an extensive cocktail list, and on a fine day you can take a glass to the rooftop terrace — one of very few such spots in Brussels. The on-site fitness club and steam room aren’t just for stressed-out executives — feel free to steam away aches after a hard day’s sightseeing, or burn off calories after an evening of gourmandizing.
In the Area
If you’ve worked up an appetite, the Brasserie de la Paix is an old-school meat-eater’s haven in the old abbatoir district, where it has been serving meltingly tender cuts since 1892. It’s open lunchtime only, except for Friday evenings, when a reservation is essential. For less formal fare, Maison Antoine, right on the Sofitel’s doorstep, is acknowledged to make the best frites in Brussels (which means, according to any Bruxellois, the best in the world). Do any and all imbibing at A La Mort-Subite; its trademark gueuze beer is legendary among connoisseurs of fine Belgian brews. For a heavy dose of culture, more than 200 weird but wonderful works by Belgian surrealist René Magritte are on show at the Magritte Museum. And if you’ve got the younguns in tow, Tintin, Captain Haddock and other characters created by graphic artist Hergé take center stage at the Centre Belge de la Bande Dessinée.
How to Get There
Stayed at this wonderful hotel in Brussels in June. Although the square outside is currently under reconstruction, the restaurants lining the square are still open and provide a great choice of food. Hotel also has a good restaurant and very helpful staff.
We stayed here for 5 nights and it’s a great hotel. We were able to check in early. The room was comfortably sized with a very comfortable bed and good sized shower and bathroom. The location is great because you are away from the noise and chaos of tourists. There’s a great fry stand, coffee shop and park all within a 3-5 minute walk. The metro is 2 blocks away. The staff are very helpful, I got sick during our stay and they had a doctor up to our room in no time. They have a rooftop area but no bar, you simply call for a drink and they bring it up. There was construction going on during our stay but with the window closed it was very quiet in the room. This was our first visit to Brussels and we really enjoyed our stay.
Consistent standard and quality associated with Sofitel.
Nice spacious room & bathroom, quality finishes and amenities. Very good chocalates at night. Breakfast had a good mix of hot and cold dishes and service was friendly and efficient. The hotel is situated a 10 minute walk from the metro which is 4 stops to the city centre. The station also has a direct train to the airport which was very handy. There are some lovely parks in the neighbourhood so be sure to ask the concierge for directions.
The only downside was that we prepayed our stay and breakfast with points and card. Unfortunately this caused lengthy delays at Checkin and Checkout as staff on both occasions were insistent that I hadn't paid. I had to find a copy of my confirmation to prove my case. Frustratingly this wasn't then updated in the system so had the same issue at checkout.
So the good parts, it’s a Sofitel - the reception, communal areas, bar, restaurant, rooms and bathrooms all first class.
The negatives for this stay - we arrived and the area all around the hotel in Place du Jourdan is a major building site and consequently very dirty and dusty. We weren’t made aware of this when booking, otherwise would have chosen an alternate venue.
The other problem is parking. The hotel advertises valet parking, but when we arrived outside the hotel at around 630 on a Friday night, there was no doorman, so I had to go into the hotel only to be told the car park was full and to go look elsewhere! Hardly a 5* welcome. They couldn’t care less.
So when next in the great city of Brussels, I’m afraid it won’t be at the Sofitel.
I recently held an event at the Sofitel Brussels with 45 guests. Their Customer Service was outstanding. The front desk team should be congratulated as we did not have a single complaint from our guests. Wonderful meeting catering and above all exceptional breakfast Service and selection.
Comfortable rooms, plush bedding and Hermes bath amenities to top it all.
A perfect hotel location in Brussels with outstanding service. Bravo to the entire staff and management team.