4.5
Very Good 7173 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A stylish and elegant boutique hotel right in the heart of the Belgian capital, with breakfastCycling through the city streets and taking in the mesmerizing sights and smells
  • Relaxing with a glass of wine in the city's famous art nouveau café, Le Cirio
  • Admiring the boutique interiors of this charming city hideaway
  • Staying just a quick stroll from Grand Place, Brussels' central square

What To Know

  • About a 10-minute walk from Grand Place and the Midi railway station
  • Matresses are extremely comfy memory foam
  • Free WiFi and satellite TV

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A regal boutique stay in the heart of bustling Brussels, minutes from the Grand Place and the city's must-sees

Location

A stay at Pillows Grand Hotel Place Rouppe places you in the heart of Brussels, walking distance from Notre Dame da la Chapelle and Manneken Pis Statue. This 4-star hotel is within close proximity of Editions Jacques Brel and Midi Market.

Rooms

Make yourself at home in one of the 43 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Brussels? This hotel has facilities measuring 700 square feet (65 square meters), including meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Pillows Grand Hotel Place Rouppe
Rouppeplein 17
Brussels, 1000 Belgium

Reviews

Lovely facilities dreadful service
alohamiss858

Let’s start with the positives: great location, the rooms are clean, modern, quiet and the bed very comfortable.

Our check in got off to a very rough start. I had pre ordered some food and beverage to be waiting isn’t the room as a surprise for my partner. During the check in process I realize they hadn’t followed their own instructions to have the food in the room from 20h30 as they asked me 4 times about the cheese platter which my partner heard everything so surprise was ruined. Also saw them scurrying to deliver the food as we were coming up the lift.
Upon checking in our key didn’t work.

Next day when we tried to order breakfast from their bar menu we were met with much resistance and it dampened the whole experience.
Last but not least when going back to our room after breakfast our key again didn’t work. Couldn’t wait to leave at this point which is unfortunate.
Overall can’t recommend as service was disjointed, unorganized and lacking for a high end hotel.

Exquisite food and service
JH610

The menu consists of small dishes, each prepared with care, and a dream to your palate!
We went for five dishes, which was more than enough for an evening dinner, we could easily have settled with four. We had venison, mussels, scallops, whiting, and wild boar sausage. The quality of the food and the level of the service is equal to any Michelin one star restaurant, and we highly recommend this place for a nice dinner in Brussels.

Bumped to a different hotel less than a week beforehand due to a “system error”
jtron9688

I base pretty much everything I do for hotel choices nowadays on TripAdvisor, and after a fair amount of research I ended up landing on this one for Brussels. I was actually looking forward to it because it was one of the nicer hotels that I’d be staying at during my trip to Europe, and then less than a week beforehand I received an email from them informing me that “due to a system error, they overbooked and I’m getting bumped to a different hotel.” They said “the rate would be the same,” they gave me a choice of two other hotels to choose from, and they also gave me the option to just cancel the reservation for a refund— so there I was in London having to take time away from my trip to start to Brussels research all over again.

I’d normally be willing to just characterize this as “mistakes happen,” but looking at past reviews it looks like overbookings here have happened before... so if you don’t want to risk being sent scrambling at the last minute, I’d probably just skip this place and stay at one of the other 500 or so hotels that exist in Brussels