What We Love
- A dazzling five-star Brussels hotel, with breakfast and a dining discount includedThe splendid reception hall, which makes you feel as though you've stepped straight onto a movie set
- The complimentary breakfast and dining discount that are included with your stay
- The Historic Hotels Worldwide member's unparalleled location, right in the beating heart of Brussels
- Mixing with the glitterati and feasting on high-end brasserie fare in the grand Art Nouveau Cafe Metropole
What To Know
- The hotel has hosted royalty, American presidents, film stars and directors, including Ted Kennedy, Placido Domingo, Isabelle Adjani and Bernardo Bertolucci
- Guestrooms feel very spacious
- Original details like the historic cage elevator
- Free WiFi
- Parking On Site
Dripping with palatial grandeur and opulence, five-star Hotel Metropole offers a Brussels stay in true style. A member of Historic Hotels Worldwide, it has a history dating back over a hundred years. The work of renowned French architect Alban Chamban, it displays a heady mix of styles, from the French Renaissance main entrance to amazing Empire-style reception hall – all gleaming teak, Namibian marble, gilded bronze and forged iron. Pillars, columns and stained-glass windows add to the general splendor.
Elsewhere you’ll find an Indian-inspired lounge, glitterati hangout Bar Le 31 (with Belle Epoque lamps and colorful frescoes) and legendary Art Nouveau Cafe Metropole, with a bronze nymph fountain and listed interiors. Guest rooms are no less impressive and have welcomed an illustrious parade of royalty, American presidents, film stars and directors over the years, including Ted Kennedy, Placido Domingo, Isabelle Adjani and Bernardo Bertolucci. With all the main city attractions right on your doorstep, there is little more you could wish from your grand Brussels address.
Recently renovated in striking designer fashion, some with specially commissioned furniture from renowned interior design company Cartisane Decor Cy, Privilege rooms cover a generous 323 square feet. Bold patterned wallpaper, rich tapestries and plush carpets create an opulent feel.
Art Nouveau masterpiece Cafe Metropole, overlooking the vibrant Place de Brouckere, is owned by the hotel and is great for people-watching. Expect high-end brasserie cuisine and a fine selection of craft beers. Complimentary breakfast is served in the airy, light-filled Indian lounge.
Hotel Metropole sits on a bustling road in the beating heart of Brussels, opposite De Brouckere tram stop. It’s a short walk to the Cathedral of St. Michael and St. Gudula and 10 minutes from the Mannekin Pis fountain. The cafe-lined Rue de Bouchere is close by, while Bourse and Munt theatres are within easy walking distance.
How to Get There
The bathroom was poorly designed, impossible not to get water everywhere and very difficult for older adults to get in and out of the tub/ shower combo. The manager of the breakfast cafe was rude to guests and staff. Yelling at staff throughout breakfast.
The staff, service and breakfast are 5 star without hesitation!
The room wasn't the best, but definitely the best I could get with regard to the price and location (central Brussel).
A detail: it would be good to have tea and coffe (and waterboiler) in the room already (or at least the possibility to ask for it at the reception) instead of room service. But besides this, there's not very much to remark. Once again, fantastic staff!
Such a range of conflicting experiences in this hotel. Positioned in what was once a grand square filled with grandiose buildings the Hotel frontage is shabby but the 'Hotels Cafe' tables at the front are full of customers obviously enjoying where they were. Check in was poor, reception staff were mixed, the uniformed concierge was great but the reception staff were difficult to understand and too quick to rush us through. The room was huge but tatty, the bed was comfortable and large enough but the furniture was old and damaged. The bathroom was OK but the shower in the bath was a small space requiring some 'involvement' in order to use it. Breakfast was ridiculous, watery fruit juice, cold food, indifferent staff and the smallest plates I have ever seen. Having said that the cold meats, pastries and coffee were excellent. Service in the bar, sorry 'The Cafe' - we don't have a bar sir I was told when I asked directions - was excellent as was the quality of the drinks on offer. All in all I wouldn't return, there is just too much work needed to bring a once grand hotel back up to the sort of place I would want it to be. Shame really.
Difficult one to review this as I was here to attend a company conference and it wasn’t my booking or my money that decided to stay here or covered the not insignificant room cost. But as a hotel of some character it was a fabulous place to attend a conference compared to one of your standard chain business hotels.
The lobby and downstairs public areas are indeed opulent and the one period lift, although not that practical, is fantastic to traverse the different floors. I believe I must have had one of the newly renovated rooms as it was a large king sized bedroom with double aspect (although both aspects faced boring internal courtyards) and a very large modern bathroom with separate toilet room and main mirrored sink area equipped with both freestanding bath and walk in shower unit.
Plenty of storage space with built in safe and free of charge fridge providing two waters , two cokes and two beers. I initially got excited by this when informed by the receptionist at check in but, when staying in a country that brought the world Duval, Chimay, Rochefort, Westmalle, St Feuillien e.t.c, imagine my disappointment when I opened the fridge to find two small cans of Stella.
That aside there were very few other disappointments for our stay here. The service levels were good throughout and the food we experienced was very good as well.
It also has a prime city centre location and some of the best Belgium beer bars in town were no more than a five minute walk from the hotel.
For the first time we understand why people who normally do not write reviews feel compelled to make an exception. In our case, the Metropole Hotel has asked for it.
We had booked a "Superior Double Room" - the pictures on booking.com were more than appealing and the room seemed reasonably priced. However, the room (number 6066) assigned to us on the day of arrival was not remotely close to the pictures. Apparently only sheets and toiletries had been changed in this room throughout several decades, everything else can only be described as worn-down, as our photo gallery beautifully illustrates. With the utmost sloppiness repairs were carried out (years ago?), the sanitary facilities were chipped, the shower not nostalgic but unusable and the tapware ennobled with an antique layer of dirt. In short: the room was more like one in a substandard 3-star hotel than a luxury hotel.
We were at the front desk twice to point out that the room did not meet the expectations and asked for a change. At first we were timidly rejected, but punished with the utmost indifference the second time we dared to ask. The hotel was fully booked and there was nothing that could be done, the lady (being completely uninterested in our concerns) answered.
The final straw was the fact that apparently a cleaner had left our door open on the third day, which of course should not happen in any hotel no matter what category. After all, the gentleman at the reception was clearly committed to dealing with hotel guests and offered each of us a glass of champagne.
All in all, the below-average accommodation overshadowed our stay and the desire to return to the hotel could not be any smaller. A real shame