3.5
Average 1379 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A lovely hotel in the heart of Brussels, mere minutes from the Grand Place, with breakfastStaying just minutes from the iconic Grand Place, with its ornate guildhalls
  • Getting your fill of delicious craft beer and fries – two of Belgium's specialties
  • Marveling at the narrow Medieval streets and impressive architecture of the city center

What To Know

  • Located about a 10-minute walk from Central Station
  • Try to reserve a room on one of the top floors for panoramic views of the city
  • Free WiFi works well
  • The hotel is surrounded by restaurants, bars, and...chocolate shops!

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pet-friendly
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A chic hotel in the heart of Brussels' city center, walking distance from some of the city's best sights

Location

With a stay at Floris Hotel Arlequin Grand Place, you’ll be centrally located in Brussels, steps from Jeanneke Pis and Royal Theatre Toone. This hotel is within close proximity of The King’s House and Galeries Royales Saint-Hubert.

Rooms

Make yourself at home in one of the 92 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Food & Drink

Satisfy your appetite at a coffee shop/café serving guests of Floris Hotel Arlequin Grand Place. Quench your thirst with your favorite drink at a bar/lounge. For your convenience, a complimentary breakfast is served daily from 7:30 AM to 10 AM.

Business & Travel Amenities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

How to Get There

Floris Hotel Arlequin Grand Place
Rue De La Fourche 17/19
Brussels, 1000 Belgium

Reviews

3.5 Average 1379 Reviews
Great location. POOR room
Reviewed 2 weeks ago

First off, deceiving room photos based on trip advisor and booking.com photos.

LOCATION: We arrived via taxi from the train station. Approximately 20 minute drive €10. As other reviews state the taxi can only go so far so you must push your luggage via the cobblestone street. We weren’t bothered since we had 1 carry on
size luggage each. VERY close to shops, restaurants, bars, Grand Place. I’m guessing you’re only paying for location because everything else was terrible.

STAFF: NEVER followed through with any request. 1.) A light in our bathroom went out it was too dark to safely shower I called reception and a man stated he couldn’t help till 2030... mind you it was 4:30pm. I stayed we had dinner reservations and we needed this fixed ASAP to get ready. It took FOREVER for him to come up. 2.) our blow dryer kept going off I asked for this to be fixed no one ever came. 3.) we were told there was a bar here so of course when we needed water we went to the lobby then they stated “well we are renovating”. One disappointment after another 4.) our room got really stuffy but having the 1 windows open made it really cold since it was raining and windy SO we turn on the “Central AC” to heat up the place with filtered air since this is one of the amenities supposedly offered. Well it doesn’t work ( just like everything else ). The thing just blew our tons of cold air and never got warm. After giving it an hour I call and the guy in the lobby states “ oh well yes the heater doesn’t work it just gets cold”.

ROOM: disgusting old dirty looking carpet. Room was overall just poor... but if I’m trying to be positive we didn’t get bit by bedbugs.

So if you’re looking for a place with poor service, unpromised amenities , but a good location book it... ALTHOUGH I’m sure you can find a WAYYY better 3-star hotel!

Horrendous Experience
Reviewed 3 weeks ago

This hotel was under construction when we went. We were not previously notified. Upon getting to the room, we started hearing loud construction noises. We thought it wouldn't be so bad because they would obviously stop by nighttime. We were wrong. We went downstairs several times in a single night; each time they assured us they would stop, but they kept going within minutes. Construction continued until 1:30AM. They also decided to dye the sofas on all the floors with a very strong-smelling dye. This permeated the floors for over a day. Furthermore, construction workers were allowed into our room while we were out to install a mirror. We were never asked and only noticed when we came back and saw the mirror. Lastly, the safe was not working and despite two separate requests for this to be rectified, no help was given. They offered no money back, no apologies, not even a complimentary bottle of champagne or anything of the sort to apologize. Reception was absolutely careless and quite rude. We do not recommend this hotel.

The best thing is the location
Reviewed 4 weeks ago

Just spend 6 nights here. This is a clean centric hotel. Walking distance from train station and Grand Plaza. Breakfast is good lacks variety but still ok. Two things they forgot to mention that the hotel had no access by car so you need to walk with your luggage in cover stones street. And second they are remodeling the lobby and if you arrive too early to get your room you will have no place to wait. We sat on a couple of boxes until we got our room. Don’t get me run the staff did what they could with what they had but very disturbing after 8 hrs in a plane. Rooms are small but very clean. And had air conditioning. If I go back I might stay as I will be prepare for the issues.

Not for light sleepers
Reviewed 1 month ago

Although there is no road noise because of the location on a side walking street, and little noise from other rooms or hallways sounds very loud in your room. And when somebody uses the elevator, it sounds like they are coming through the wall. I had a single room on the 6th floor. Room was tiny and bed was horrible as it was very lumpy. Also only one half sized pillow. Wifi was poor, and at times never worked. Breakfast was very good, even had bacon and eggs. Location is close to central station, and major attractions

Great location for exploring
Reviewed 2 months ago

No frills here. Comfortable and clean rooms with air conditioning. Breakfast on 7th floor was fine. It’s decor is a bit dated and could do with a refurb. On the whole, good value. I would consider staying here again.