What We Love
- A stylish stay in the heart of the Alsatian capital, near Palais Rohan, with breakfast includedThe magnificent views over the European Parliament or Strasbourg Cathedral
- Wandering the pretty medieval streets of Strasbourg
- The hearty Alsatian dishes served up at the stylish H! Brasserie
What To Know
- Located just a few stops from central Strasbourg; you can hop the tram at Lycée Kléber, just down the block
- The hotel is pet-friendly—check ahead for any additional fees
- Free WiFi works well
Hilton Strasbourg is a four-star hotel in the French city of Strasbourg, with a contemporary aesthetic and a fantastic location right in the heart of the Alsatian city. Attractions within easy reach include the Palais de la Musique et des Congres, which sits just next door and is the place to go to catch a performance by Strasbourg’s acclaimed orchestra; and the Strasbourg Cathedral, a majestic masterpiece of Gothic architecture.
History buffs should head to the nearby Palais Rohan, the former seat of the House of Rohan and a beautifully preserved castle dating back to the 1700s. Strasbourg is also the seat of the European Parliament, and the city’s cosmopolitan feel can be felt throughout, particularly its fusion of French and German culture. This is reflected at the hotel, where you’ll find hearty Alsatian cuisine in the H! Brasserie.
How to Get There
The building looks like a 1970’s build, and the bedroom interiors appear to be of a similar vintage. We were kindly upgraded by the front desk, which was appreciated but the furnishings looked like museum pieces. Exec lounge is small and extremely basic in terms of its offerings. We tried breakfast downstairs but that was fairly limited also. On the positive side the staff were very pleasant - they must be desperate to have some money spent on the place, as they work hard to leave a great impression. Location seems very strange initially, somewhat out of the city, but actually we enjoyed the walk to the Counsel of Europe park, and also into the town centre. The excellent tram network was very handy also. I read from previous comments that the hotel is being upgraded...I didn’t see any sign of that but it is indeed needed. This hotel needs investment and in the interim I would probably choose a different one in the centre if I were to stay in Strasbourg again.
This is a great hotel in a wonderful location. You can easily take a tram to the city center and the concierge can sell you the tram tickets to make it even easier. Samantha at the front desk is really awesome and can help with any issues that might arise!!
Just bad. Find something else if you can. The hotel feels like a 2-star hotel hiding behind an attractive brand name.
Check-in was great, the receptionist was very polite and welcoming. The list of positive things I can say about the hotel end there.
The elevator next to the reception was my next stop. It smelled like fart and was warm. I entered my room and was greeted by a dark room with late 90s decor. It looks like it hasn't changed at all since it was built. The bed was visibly sunk in where thousands of previous tenants had slept. The bathroom was chipped and stained, and the toilet barely flushed. The view of the empty lot next door was a feast for the eyes.
The internet matches the age of the room, in that you are lucky to get a steady 100kbps. You can "upgrade" your internet for a hefty 12 euros, maybe then you'll be able to watch a youtube video in 240p without buffering. Absolutely astounded that a hotel cannot offer quality wifi for free in 2018, especially a 4-star one which carries such a grandiose price tag.
Oh, and parking is 20 euros. Yeah. No wonder the lot was almost empty when I arrived late at night.
In conclusion: Don't come here. It's just not worth the price.
So let me start with the positive, and it is a big positive: the service at this hotel when we stayed there was very good - as is happily typical of Hilton properties.
As others have remarked, it is not the fanciest looking hotel. The other partial criticism I would have is of the location - it feels like it is out in the country, although happily, it is actually just a short walk to a tram stop, and from there, just 3 stops to the center of the historic Grand Ile center of Strasbourg. So if you don't mind spending a few Euros to get back and forth to the center (and walking through some grassy areas that may become a bit muddy if it rains), it is an ok location.
Overall, I give it four out of five. If it were polished up and maybe they offered a complimentary shuttle to take you downtown, I might bump it up to 5 out of 5.
Recently stayed here for business as it was covenient to the conference center. The first thing I noriced was the grass out front. Full of weeds and dandilions. I like to see well manicured lawns. The rooms were okay but could also use some upgrades. I had a patch of carpet tgat was cut and replaced so it looked a little rough. The bar staff and front desk staff were nice and helpful.