Mandapa, A Ritz-Carlton Reserve
What We Love
- A patih, or personal butler, who can secure dinner reservations and plan nature hikes
- Your arrival is marked by the ceremonious striking of a gong
- Sustainably built Balinese furniture in all villas
- Poolside cabanas, which are stocked with fresh fruit and soft drinks
What To Know
- Guests can try their hand at planting seedlings using ancient Balinese techniques, at the onsite rice paddies
- Though the villas and suites here stand on steep hills, the staff will shuttle you around on buggies
- At Green Camp, the kids-only pavilion, younger guests can partake in a range of natural adventures
- Free WiFi
- Kids Club
- Parking On Site
Reimagined Indonesian village turned Ritz-Carlton Reserve, nestled among rice fields and bordered by the Ayung, Bali’s longest river
If it’s tropical solitude you’re seeking, you’ve come to the right place. The 60 thatched-roof villas and suites at Mandapa (Sanskrit for “temple”) are sophisticated experiments in seclusion: take in the vibrant tapestries depicting scenes from traditional Balinese life from your king-size bed, swim a few languid laps in your private pool, or delight in an outdoor garden shower. When you’re ready to emerge from your indulgent refuge, make your way to the Sawah Terrace, where you’ll feast on local specialties like prawn salad and steamed duck in what feels like a grown-up tree house. For a more private meal, opt for Kubu, a romantic riverfront Mediterranean restaurant that contains nine bamboo cocoons, tailor-made for honeymooners. An afternoon at the open-air spa, where highlights consist of a healing hands massage from the resident therapist is practically mandatory, as are a few hours at the main pool, which doubles as the property’s central meeting place (there is no lobby). Here, the staff trots out a series of cooling perks—shots of gazpacho; scented face towels—which you can enjoy alongside verdant valley views.
In the Area
The resort is an hour’s drive from Denpasar International Airport, with easy access to Ubud, the heart of Bali’s vibrant arts scene and filled with galleries and craft markets. Your patih (butler) can help arrange everything from a night safari in an elephant sanctuary and a sunrise hike to the summit of Mount Batur, one of Bali’s most sacred volcanoes, to a private session with one of the area’s legendary healers. Closer to home base, there’s a century-old temple which comes especially alive during the month of August, when its adorned with coconut leaves, fruit pyramids, and flowers all in honor of Odalan, an elaborate ceremony that marks its founding.
How to Get There
What can we say about our stay here other than WOW! Somewhere between idyllic and perfection sits this enchanting property. For some a luxury resort; for us a magical, serene and peaceful place. Full of love and good energy. This is the kind of place that lifts your spirit and recharges your soul. My partner and I stayed at the Mandapa Suite from November 21-24, 2018. We went to Bali to celebrate our 7th year anniversary and my birthday. From arrival you are greeted by impressive views and amazing service, which only continues throughout your stay. Attention to detail is amazing. From the moment you pull up to the moment you leave you are treated like royalty.
When we arrived, we were greeted by the General Manager, who introduced us to our Patih, Riadi, who we felt became more of a friend than our personal assistant. Riadi ensured that we had everything that we needed throughout our stay and he was available to us day and night through WhatsApp. Both the check-in and check-out processes were performed flawlessly by Riadi in our room. When we got to our room, it was decorated with beautiful flowers in celebration of our anniversary [this was not made at our request]. The room was gorgeous with a fantastic view of the property, including the rice terraces and the river.
The restaurants were fantastic. We loved dining at Kubu, enjoying the sounds of the Ayung River. To celebrate our anniversary, we booked the Dining Beyond program and had dinner by the rice field. Out of this world! Everything about the experience was overwhelmingly great –the food, the service, the setting.
On the day of my birthday, the staff at the restaurant surprised me by bringing a dessert and singing happy birthday. Later that day, when we got to our suite, it was decorated with flowers and a personal note from Riadi. It all felt surreal.
We booked several activities with the resort, including the Volkswagen Vintage Tour, which was awesome. The spa was also spectacular. Everything about this place was great.
The day of our check-out, Riadi arranged for us to stay until 8pm (way past their normal check-out time) because our flight was at 1am the next morning. This was such a fine detail.
Everyone there is amazing and personable, but one gentleman stuck out like no other, Riadi. He made us feel that any request wasn’t too big and that nothing else mattered but our happiness. Our hats off to Riadi! But I do have to stress, that everyone and I mean everyone at Mandapa deserves recognition for their positive attitude and their desire to please. We had an amazing time staying at Mandapa and cannot recommend it highly enough for anyone considering a resort in Ubud [or in any part of the world]. This place will always have a special place in our hearts.
We had a short 3-night stay here on November 20-23, 2018 as part of a 3 week trip.
From the moment we arrived, every detail was amazing.
The staff was waiting for us upon our arrival, including the resort manager.
We were greeted with a welcome drink, hot towel, and a brief overview of the resort, followed by efficient and comfortable check in, in our villa.
The villa was large, with separate dining and living areas, private pool, outdoor shower, and a large bedroom bathroom, and closet space.
The villa overlooks the river, with stunning views and nature noise in the background.
We were assigned a resort representative who was there to ensure that we had everything that we needed throughout the stay, including direct contact via. Phone and WhatsApp at any time of the day or night.
The facilities were all amazing, including both restaurants, the spa, the photo studio, and in-villa dining.
We had massages and spa treatments each day of our stay, which was perfect, including a massage in the villa.
The staff all knew what we were doing morning and evening, and left very personalized notes in the room. We could genuinely feel that they cared about us, and our experience at the resort.
Ubud offers many activities that are close by, the hotel arranged private drivers for us on 2 occasions, both went very well, and everything was on time.
They shuttle you around the resort using golf carts, as the layout is very large with a lot of up hill terrain, but the golf carts are always there within minutes of being called, and it even gives you a chance to see more of the resort, with the drivers who know it best.
I travel a lot, with 129 nights in hotels last year, and this is the best that I have ever stayed at when it comes to personalized service and worry-free accommodations.
Would highly recommend to anyone looking for a couples get away, wedding, or honeymoon.
Will certainly stay again next time in Bali.
We have stayed at luxury resorts all over the world (including the Amankilla in Bali) and found the incredibly situated and impeccably designed Mandapa to be singularly breathtaking. Photos can only relay a shadow of the unparalleled beauty of the property.
The service was exactly what you expect in a luxury resort.- 5 star. The staff were professional, personable and friendly. They had arranged the tours we had requested in advance of our visit.
Nita, our personal Butler was a delight. I was actually sad that me and my husband are so low maintenance LOL We really didn’t need her to do anything for us. Just knowing that she was happily ready to assist us was really nice.
We stayed in a River Bungalow so I don't know what the other rooms were like but judging from our experience I would guess that staying in any room would be pure luxury.
Our bungalow was amazing; we only wished that we had booked a longer stay. We were there for only 3 nights.
We have stayed in places with beautiful private pools before but always felt too busy to enjoy them. This pool couldn’t be ignored. We enjoyed it everyday! It overlooked the river and lush forest and a cool dip after our daily activities was magic.
I highly recommend a visit to the spa.The therapists gave wonderful massages and the spa setting is spectacular.
I also recommend a dinner in a riverfront cocoon at Kubu. Sawah Terrace is the other Mandapa restaurant and the breakfasts are divine. The settings for both restaurants are incredible.
Stayed 2 nights at the villa overlooking the paddy's field .
Villa: very spacious and ultra luxurious ... ample spaces to relax ... equipped with a private pool and separate living room ...
Bathroom: HUGE ... with an option to take a shower at the garden ...
Breakfast: To die for especially the foei gras ...
I thoroughly enjoyed my stay at Mandapa
Where to even begin? The Mandapa experience is simply second to none. This for sure will be an experience that will stay with me forever.
Nothing will prepare you for the incredible impact the Mandapa will have on you. The first thing that took my breath away was the view and I had absolutely no idea what was awaiting me. The entrance from the main road and the lobby entrance where the car stops is very discreet to say the least and simple in a good way. But once you turn into the ‘lobby’ area and take a few further steps in your heart will literally miss a few beats. Mine did at least. Wow, simply wow. The view onto the Mandapa reserve is simply a feast for the eyes and I really will never forget the effect it had on me. My only wish is that there was more use made of the space here because it really is spectacular.
The second thing that will strike you upon entering the Mandapa is the service. From the second we walked in we were greeted with what I can only describe as authentic and genuine friendliness. I have been to so many wonderful places in my life and have experienced excellent service, but at the Mandapa the service is of a different level and I feel that what it sets it apart from other luxurious destinations is that it is authentic and genuine. We were introduced to our personal butler Parmini who I would need to write a book about just to explain how excellent and wonderful she is. We were also welcomed by Anna, the F&B manager. Anna is an excellent manager, she is always there discreetly in the background but you cannot feel her presence, she works her magic silently and makes it all look effortless. She runs an excellent team who are smart with common sense and that is extremely difficult to find nowadays.
The whole team without exception were excellent. Everyone here works tirelessly to ensure your every wish is catered for and does so with a smile, and as I mentioned before the service always felt genuine and authentic.
Parmini, took us on a little tour in the buggy before showing us our villa. The idea of the Mandapa is that you want to feel at home and that I really did. I loved all the little touches. Parmini explained that throughout our stay we would be addressed by the team as Babek (Mr) and Ibu (Mrs). Although I wasn’t used to this at first but I quickly fell in love with this extremely polite Balinese hospitality.
We stayed in Villa 20 which was absolutely breathtaking. The villa sits on top of the river which you can always hear flowing in the background. The interior design of the villa is simply gorgeous and so so tastefully done. The pool is huge. I loved the bedroom with super high ceilings and I simply cannot state enough how beautifully decorated the room is. I loved the outdoor shower too and I really felt ‘at one with nature’, yes I know it was on a completely superficial and 5 star level but it works perfectly. One of our favourite features was the living room which was a stand alone thatched roof building. With glass sliding doors all around, you could have it open or closed and again really feel ‘one with nature’ in the middle of the forest.
My now husband organised a surprise proposal/wedding which unfolded step by step seamlessly whilst we were there and our butler Parmini helped set everything up perfectly. Although we had no family with us to share this special moment, the Mandapa team was all the family we needed and made us feel so special with their heartfelt and warm wishes.
I could go on and on and on about this heaven of a place but it would literally turn into a book. To summarise, everything was perfect, the food, the ambience, everything. I really cannot fault it. Parmini our butler, is more than a butler, she is an excellent manager and a wonderful human being, her presence and the way she handled everything made all the difference to our stay. Thank you for everything Parmini!!!
Before I forget I highly recommend the Hidden Jewel Vintage Tour around Ubud. We had a fantastic day with our personal guide Ode and driver Roger in a 1971 Volkswagen safari car. I also highly recommend the Mandapa spa and Kubu restaurant. Please see my separate reviews for more details on this.
Even on departure, we were bid farewell in the same heartfelt way we arrived. Everyone in the team was there including resort manager Reka to wish us goodbye. Reka also managed everything discreetly and excellently and was present at several points during our stay to make sure everything was ok.
The Ritz Carlton Mandapa Reserve is often compared with the Four Seasons Sayan resort where we also stayed. In my opinion the two places cannot be compared as the Mandapa is in a league of its own and is far far superior to the Four Seasons. So if you have the money to spend I would say without a doubt to go to the Mandapa. I will choose it again as my first choice in Ubud and Bali any day.
Thanks again to everyone at Mandapa for a stay of a lifetime. We will be back again for sure one day.