4.5
Very Good 7173 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A five-star resort in Bali's cultural capital, with breakfast, discounts and moreSavoring gourmet cuisine and soothing spa treatments – all with a discount
  • Admiring the elegant, locally inspired décor in your luxurious guest room
  • Gazing across the peaceful rice paddies that neighbor the resort

What To Know

  • Located in the heart of Ubud, not even half a mile from the Monkey Forest and Ubud Market
  • Petani Restaurant serves traditional Indonesian cuisine alongside international fare
  • Free WiFi
grass tree Picnic backyard lawn meadow Jungle plant

Overview

A dreamy sanctuary in Ubud, with breakfast, a fruit basket, spa and dining discounts and even more perks

The Lowdown

Its Ubud’s multi-faceted appeal that draws intrigued nomads in from the coast. At once the spiritual heartland of the island and a lush-green idyll of rural farmland, Bali’s cultural core offers myriad things to do, as well as a glorious opportunity to do very little, depending on what you’re seeking.
Alaya Resort Ubud’s central location makes either type of escape easy. Just 200 metres from Monkey Forest and surrounded by independent cafes and eateries, you won’t be reliant on taxis to get around. Once you enter this five-star hideaway, though, you’ll be absorbed in Ubud’s more introspective side. With two pools beautifully designed to curve around the landscape, a pavilion for yoga and meditation, a natural-stone poolside area dotted with loungers, plus a superb spa, Alaya is divinely quiet.
Sip a freshly concocted juice at the thatched-roof bar and gaze at the view of productive rice paddies right opposite the resort. Follow the wooden pathways to Manisan – one of two restaurants here – and explore elegant Indonesian cuisine in a relaxed, rustic-luxe setting. Add to this the tastefully styled rooms complete with bespoke stone bathtub, and it comes as no surprise that the resort has garnered several awards and accolades over the years.

How to Get There

Alaya Resort Ubud
Jalan Hanoman
Ubud, 80571 Indonesia

Reviews

Amazing Experience. One Word "SUPERB" Worth Every Penny!!!!!!
Varun D

I stayed at this facility for 4 nights with my family and friends, Including 4 kids.In total 12 Guests. Our Request for Rooms was acknowledged. One of my friend Booked On-Suite in building 3(level 5). OMG.....it was amazing.....Top level...what a view. Amazing. Our rooms were in building 1 (level 3). Perfect. Room service Twice a Day.....brilliant.
Breakfast was also Good.

"The Best Part"----- AMAZING Staff.....Smiling and Happy all times.....Always Ready to Help and Listen.........Just LOVED it.........BEAUTIFUL PEOPLE......Highly Highly recommendable.

DALA SPA....One of the Best Spa Experience we ever Had........MUST TRY.....money wise.....with 25% Off...Its Worth it........

The whole Resort and Spa experience is Amazing....Love you Guys.....Will Definitely see you in 2020.

7 STARS to all staff (from gardner, housekeeping, reception, restaurant,pool staff) each and everyone deserves (sorry if I miss any dept)

Must Stay Resort.....HIGHLY Recommendable!!!!!!

the worst manager, and the worst experience in Ubud
emilllyyyy

벌레에 담배냄새에, 1층엔 하수구 냄새에, 매우 예의없는 매니저.. 최악의 경험을 했어요ㅠㅠ 밑에 한글로 자세히 쓰겠습니다.
I had the worst experience in Ubud because of alaya, but I'll try to write just the fact.
- facility and the view was nice (3rd floor with a bathtub)
- swimming pool was also good
But,
- I found some ants and bugs on the bed
- on the celing, there was a stain which looks like a bug
- since the door to the balcony cannot be closed tightly, all the smoking smell and the sound comes in. So I also had to get up at 1am, since 2 Norwegians(who stayed in the next room) turned on the music loudly at 1am, drinking and smoking at the balcony, and ignored my saying to be quite little.
- no regulations about smoking and the noise at night.
- All the smoking smell came into my room, and I got up at 1am and couldnt sleep.(*I'm a non-smoker)
- I asked for the room change, but since the room at the same grade wasn't left any more, I had to downgrade the room(even though I paid for the higher grade room).
-the downgraded room was at the first floor just beside the swimming pool. And the smell of the room was like an underground storehouse, and also like a drain(sewer). My allergy reaction started(It usually starts when I go to humid underground storehouse), and couldn't stop sneezing and had a runny nose.
- The next day I wanted to talk with a manager and met him. But the manager(
interrupted my talking and he said, "What I can do for you is just "Apologizing""
I had to change the schedule the next day, because I couldnt sleep well again.
other staff was nice and tried to do all the thing, but the manager was the worst manager I've met, and it was the worst experience.

혼자여행왔던 저는 우붓에선 돈을 아껴보려고, 여기가 아닌 다른 저렴한 호텔예약했었는데, 새벽에 자다가 모기소리에 깼더니 제 눈앞에서 도망가는 도마뱀을 보고, 여기로 호텔을 바꿨습니다.
(이 날 역경이었던게, 이전 호텔에서 망고스틴 먹으려고 사왔는데 씻자마자 개미 100마리는 나와서 식겁하고, 망고는 깠더니 흰색동그라미 가득해서 버리고, 겨우 진정하고 자려했는데 새벽에 모기가 웽하길래 일어났더니, 눈앞에서 도망가는 도마뱀을 제방에서 보고 멘붕와서, 벌레극혐하는 저는 한참을 잠못자다가 새벽3시에 결국 택시타고 알라야리조트로 옮겼습니다ㅜㅜ)

새벽3시반에 여기로 와서 체크인하는데, 2박에 4,800,000루피아(한국돈 약 42만원)라고 하더라구요.
(바로 인터넷 찾아보니 인터넷 금액이 더 쌌지만, 그냥 편히잘수있다면 돈이야 상관없었고 프론트에서 그냥 결제했습니다.)

그런데 두번째날밤 침대에 누워서 핸드폰하는데 제눈 앞으로 개미 2마리랑 벌레가 기어갔습니다.
(굳이 벌레를 더 찾으려 하진않아서, 더 있었는진 모르겠습니다... 벌레 더 보고싶지 않았어요ㅠㅠ)
그래도 도마뱀보다 낫지 하면서 손으로 눌러죽이고, 자려하는데
새벽1시에 옆방에서 계속 클럽음악을 틀고 떠들고 술마시면서 담배를 펴서, 제 방에 담배냄새가 다 들어왔습니다..
(여기 발코니 문이 제대로 안닫혀요.
닫아도 크게 틈이 벌어져있는건 당연하고, 닫아도 덜컹거리고 좌우로 다 움직여요. 방음은 당연히 안되구요.)
전 날에도 새벽세시에 잠못자서 조용히자려고 옮긴 호텔인데, 또 새벽에 깨서 담배냄새에 음악소리에, 떠드는 소리라니.... 하도 심해서 일단 영상으로 녹화하고(호텔에서 모른체할수있으니, +실제로 호텔에서 보여달라하더라구요.) 나가서 조용히해달라했는데 저를 아예 무시하고 음악을 더 키우더라구요. 너무 화가나서 프론트에 전화했고,
호텔에서 나름의 조치를 해줬는데
이미 방에 다 들어온 담배냄새는 어쩌겠어요...?

룸체인지 요청했는데, 동급의 방은 없다해서, 다운그레이드해서 1층 수영장 옆 방으로 안내받았는데,
들어가자마자 하수구냄새? 지하 창고냄새? 퀘퀘한 냄새가 들이치더라구요.. (3층엔 안났습니다)
자려는데 그 지하실같은 곳에서 비염이 도져서, 새벽 세시까지 재채기에 콧물에 고생하다가,
결국 콧물이 너무 심해서 새벽3시에 다시 원래 제 방으로 올라갔습니다.
(솔직히 혼자 여행온 여자의 입장에서, 옆방에 술에 만취하고 음악틀고 담배피고 놀면서 제 말을 다무시하던 노르웨이 아저씨들이 있는데, 그분들이 제가 컴플레인한거에 해코지할까봐 올라가기 너무무서웠는데... 비염때문에 결국 참다참다 올라갔어요ㅜㅜ)

결국 이렇게 둘째날도 새벽 세시가 넘어서 잠들었고, 또 다음날 일정을 망쳤습니다.

그런데 다음날 한 남자 매니저가 하는말이
"너가 지금 스미냑으로 떠난다고 하니, 우리가 너한테 해줄수있는건 "사과"밖에없다"고 하더라구요.

너무 당당하고 어이없는 매니저의 말에 제가 어이가 없어서 따지니, 제 말을 다 막고는
"너 내말먼저 들어. 내말 자르지말고 다 들어"
라고 하더라구요...?
ㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋ이런 매니저는 처음이었습니다. 정말 최악이었어요.
차라리 저분이 죄송하다며 무언가 작은 기프트를 주시거나, 방이 다운그레이드 되었으니 아주 작은금액이라도 할인을 해줬다면, 그나마 괜찮았을거에요.
적어도 다운그레이드된 방이나, 제가 겪었던 불편에 대해 진심으로 사과하고 작게라도 보상해주려고 노력했다면 제 기분이 이렇게 나쁘진않았을거에요. 진심된 사과만 있었더라도 괜찮았을텐데 저는 저런 고압적인 매니저는 정말 처음봤습니다.
(심지어 저는 새벽3시반에 체크인해서, 웰컴드링크는 커녕 제대로 청소된 방을 받지 못했는데도 온라인보다 비싼 금액을 냈는데, 또다시 좋지않은 룸컨디션에 매니저는 저한테 오히려 화를내고ㅋㅋㅋㅋ)

여튼 제 말 다 무시하고, 여행중에 제시간 뺏고, 그러고선 해줄수있는건 사과밖에 없다고 너무 당당하게 말하니 뭐 ㅋㅋㅋㅋㅋㅋㅋ
어이가 없어서 그냥 나왔습니다.
(다른 일반 스태프는 나름 친절했어요(보통정도))

혼자 1박에 21만원 주고 잔 호텔인데, 매니저 최악에ㅋㅋㅋㅋ 담배/소음규정 없는 방음안되는 방에, 발코니문은 제대로 안닫히고...휴

시설과 수영장은 좋으니, 흡연자에 벌레 상관없고, 늦게 주무셔서 옆방에서 갑자기 음악틀어도 상관없으시고, 뭔가 문제될게 생겼을때 매니저한테 사과가 아니라, 한소리들어도 상관없다하는 분들은 여기서 머무르셔도 괜찮을것같아요.
(사진은 침대에서 벌레죽인후에 사진과, 침대 바로위 천장에 벌레같아보이는 자국이에요. 벌레나왔을때 바로사진찍을 생각은 못했고, 어이없어서 친구한테 카톡으로 이번엔 침대위에서 벌레나왔다고 보낸사진이었어요.)

Great Location--friendly staff
vdizzles

Alaya Ubud was the perfect way to start our vacation & celebration of our 25th Anniversary in Bali. We may have spent only 2 nights here, but the hospitality of staff made us feel like we were family. We felt welcomed the moment we stepped foot on the property and left Alaya, looking forward to our next visit. We can't say enough great things about Anik, who even prior to arrival, had been communicating via email with my husband, suggesting renewal ceremony ideas and patiently working with us, with our preferences, budget, etc. especially since we celebrated just the 2 of us. We loved that despite it being just the 2 of us celebrating, Anik and the staff at Alaya delivered a beautifully decorated ceremony that lent itself to an intimate affair complete with the staff's warmth, kindness and hospitality. We truly appreciate everyone there that helped us come away with such a memorable experience. Our room was perfect and within steps to the pool, which we equally enjoyed and the rice fields and thoughtfully landscaped surroundings of the resort just lent itself to the beauty of Ubud. The hotel itself is in a perfect spot to see central Ubud. We walked to the Sacred Monkey Forest, had breakfast at the hotel, but were also within walking distance to several recommended breakfast & coffee spots. On the morning of checkout, I loved being able to get up and walk right on over to The Yoga Barn and take in a yoga class. We hope to be back very soon. Thank you for such a great experience!