4.5
Very Good 480 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • A central location close to the old cathedral and just one block from the main plaza
  • Stunning woodwork on the balconies framing the central courtyard and throughout the hotel
  • A choice of three restaurants — an all-Italian spot, a traditional Ecuadorian and one that plays as a glam lounge bar
  • A world away from cookie-cutter; rooms are all individually designed and vary in size and layout

What To Know

  • The city sits 8,400 feet above sea level, though altitude sickness is less common than in Quito
  • Most of the guestrooms face the central courtyard, so expect some noise from diners at Trattoria Novecento
  • There are no international flights to Cuenca, but from Quito it’s just a short, inexpensive hop by air
  • Rooms on the first floor get far less light and may get a little extra noise from the courtyard Trattoria Novecento restaurant
  • Cuenca is Ecuador’s third-largest city, surrounded by mountains on all sides

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Boutique Business City Exterior Romantic building property Town restaurant

Overview

The Review

Although Cuenca doesn’t have any major historical attractions, the way Quito does, or heavily visited natural wonders like the Galapagos, many consider this their favorite Ecuadorian city. It’s just downright charming. The old city is blossoming with culture and buzzed-about restaurants, and there are cafés dotted on every corner of the colonial center. Hotel Santa Lucia is a natural base for exploring the city’s ins and outs, as well as something of an attraction in its own right, housed, as it is, in a 150-year-old building just a block from the central plaza.

{“type”:”img-inline”,”src”:”/static/images/product/properties/2806/prop-88588-1336670461-full.jpg”,”width”:”275″,”caption”:”Trattoria Novecento serves an all-Italian menu in the light-filled central courtyard.”}The first upscale colonial-style hotel in Cuenca, the Santa Lucia has been in operation since 2001, when the original owners sold the property after more than a century in the same family. Today the fruits of a painstaking, sensitive renovation are on show, from the colorful public spaces to the simply dressed guestrooms.

Anchored by a traditional tile courtyard topped with skylights, the rooms are a mishmash of shapes and sizes, which demonstrates the new owner’s commitment to the original design. The decor continues the historic theme, going with gold-plated mirror frames and antique wooden furniture, but there are modern, largely hidden, comforts as well, including digital safes, minibars and plasma TVs. The bathrooms have a contemporary look, in white marble with primo bath products.

The current owners, the Vintimillas, are restaurateurs, so it’s little surprise to find two stellar restaurants at the Santa Lucia. Using the courtyard as an atmospheric dining room, Trattoria Novecento serves an all-Italian menu, plus a 300-bottle wine list, while streetside Inti is a more casual spot for classic Ecuadorian fare. There’s also Moshi Moshi, a decadent lounge bad (think purple velvet, leopard-print tiles and colorful cocktails) that’s somewhat unique in this traditional city. Stop in for the popular happy hour, then get an early night and rise in time to explore Cuenca’s UNESCO-listed historic center before the crowds arrive.

How to Get There

Hotel Boutique Santa Lucia
Antonio Borrero 8 44 Y Sucre
Cuenca, 010150 Ecuador

Reviews

4.5 Very Good 480 Reviews
Great Colonial style Hotel in great area
Reviewed 1 month ago

This hotel is not only unique but rates 5 star in our book. We checked in today, the staff are friendly you are greeted with a cocktail and everything is explained about your stay. It is colonial style with an upstairs that goes round the second floor with a restaurant in the Centre. It has a drawing room to relax in and lovely antiques everywhere you look. It would be hard to rate this hotel anything but excellent. We are on the 2 nd floor and have a 2 level floor with an additional beds upstairs. We haven’t eaten here but I can’t imagine it wont be good. We are in room 211. Yes it faces the street and there is street noise. No big deal. We are World travellers and this this is a lovely spot, thank you staff.(

This is true! It's a Boutique Hotel!
Reviewed 1 month ago

It's a true Boutique Hotel! full of history, very clean, the lovely decorated rooms, we had a upstairs room. very comfortable bed, clean bathroom, good quality cosmetics. Very friendly staff. The breakfast room is decorated as an old kitchen. Breakfast is good, not very rich, but enough! Recommend this hotel !!

Excellent location but disappointing stay
Reviewed 2 months ago

We had 2 nites staying here. The hotel is in an excellent location for visiting the sights of Cuenca. As you enter the hacienda the inner courtyard is very attractive ( this is one of the restaurants). We had a room on the 3rd floor which looked out onto a car park. The room was adequate but a lot smaller than previous hotels in Ecuador. We were given a warm welcome by the lady on reception who explained the location and main sites. We had dinner the first nite in the ‘local restaurant ‘ this was very disappointing and probably the worst meal of our trip. The first morning we could order fresh eggs ( we chose eggs Benedict ) which were very good. However the 2nd morning there was a large party in for breakfast and it was only a buffet. We could not hear any noise from downstairs however could clearly hear everything from the bedroom next door. Cuenca is a fabulous city, but would probably not return to stay here.

Cuenca February 2019
Reviewed 2 months ago

Stayed here 4 nights in February on holiday to Ecuador. Hotel is located in good location for touring the central part of the city. Hotel room and bathroom was spacious- very clean with all the usual amenities. Hotel staff were very helpful with reservations and recommendations. The hotel has a restaurant with a good menu- very convenient after a long day of sightseeing.
Would stay here again on a return to Cuenca.

hotel santa lucia
Reviewed 3 months ago

All rooms overlook a central patio that they rent for parties. We as students gave us a space to dance and sing and have a greater relationship with my classmates and have peace of mind. The next day we left, to know the city and they changed our hotel so we could not enjoy it. A pity because the hotel is beautiful
Cuenca is a very cozy place and staying at this hotel makes you live more the culture of this beautiful city, it has an excellent service, it is very clean, your breakfast is excellent and your room is spacious ... totally recommendable has all the basic services for you you feel comfortable.