4.5
Very Good 1808 Reviews
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What We Love

  • Calm, beauty and a warm welcome within the walls of a magical city
  • Home to the only Michelin-starred restaurant in Carcassone's medieval citadel
  • The view of the city ramparts from the hotel’s outdoor heated pool (open May to September)

What To Know

  • In peak season (June to August) Carcassonne gets extremely busy; call the hotel to organize parking and book tables in advance
  • Cobblestones abound; make sure to come equipped with sturdy walking shoes
  • In colder months, pack warm pajamas. The hotel heating can take a while to kick in

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Historic Luxury Suite curtain textile window treatment cottage

Overview

Intimate, medieval stay inside a former bishop’s palace, with a heated pool and Michelin-starred restaurant

The Look

The discreet entrance to this hotel would make you think this was a small, cozy inn. But the hotel — built in the early 1900s on the site of the former bishop’s palace — actually stretches the length of the street. Elaborate murals and paneled walls decorate the reception area, which opens onto manicured gardens surrounded by the citadel ramparts. Understated furnishings and a neutral color scheme combine with a dramatic neo-gothic backdrop, so that the rich history of this beautiful building shines through without overwhelming.

Bed and Bath

Neo-gothic windows admit light onto pale gray marble, oak furnishings, and richly hued trimmings. Many rooms have separate bathrooms and toilets; all have classic white porcelain tubs and sinks, plus shining taps and fittings. Soft white towels and robes and Damana toiletries in recycled cardboard packaging keep the look understated and comfortable.

Beyond

Pull out all the stops for a world class dinner with fabulously attentive service at the Michelin-starred La Barbacane restaurant, followed by a nightcap in the Library bar, or opt for a more casual gourmet lunch at Brasserie Le Donjon. Rising-star sommelier Baptiste Ross-Bonneau will advise on wine, and he’ll wow you with his knowledge, enthusiasm and passion. He also carries out wine-tasting sessions for guests in the hotel’s cellars (call ahead for advance bookings). Breakfast is a buffet feast; choose from pancakes, eggs and bacon, the freshest seasonal fruit and classic French pastries.

In the Area

A fortified settlement has existed at Carcassonne since before Roman times, and after a turbulent history filled with sieges, battles, fires, rebuilding and painstaking renovation in the 19th century, the city now stands as a proud example of a medieval fortified citadel. Explore the cobbled alleys, take a tour of the ramparts and, beyond the city walls, wander the quieter Ville Basse, or lower town, or stroll or cycle along the Canal du Midi. Hungry? Try Comte Roger for outdoor fine dining or Adelaide for family-friendly local fare. At night Le Bar à Vin has contemporary sounds provided by top local and international DJs.

How to Get There

Hotel de la Cite Carcassonne – MGallery Collection
Place Auguste Pierre Pont
Carcassonne, 11000 France

Reviews

4.5 Very Good 1808 Reviews
Special Occasion Special Venue
Reviewed 3 days ago

I have just celebrated a milestone birthday at Hotel De La Cite Carcassonne. The Hotel is Superb and is in the perfect location to Experience the History and Culture of this Medieval fortified city and surrounding area. An Hotel is a building ! What makes this hotel so Special are the members of Staff who are Polite Courteous and more than Helpful. Their attention to detail is exceptional. I would have no hesitation in recommending this hotel .

Stunning setting
Reviewed 4 days ago

Stunning setting with rooms all over the Map in size, but creatively laid out. Get a map to get around because the place is a maze of stairs and halls. Breakfast was well laid out, but overall basic, and when inquiring about on-site restaurant for the evening, we were told it was fully booked--although a couple of peeks into the area showed only 1/3 to 1/2 tables occupied...Comfy bed, poor ventilation. Room was stifling, and even when attempting to turn heat off, we still got heat.

Wonderful location and experience
Reviewed 2 weeks ago

We visited the hotel for a very special occasion and were delighted at check in to be informed of an upgrade to a superior room with generous terrace. Unfortunately the weather wasn't quite kind enough for us to make the best use of the outside space, but the gesture was greatly appreciated. As others have mentioned, the bed was very comfortable and the compact bathroom contained a lovely deep bath with separate toilet and dressing room. We made use of the bar on both evenings and lunch in the restaurant (separate review). The breakfast selection was extremely ample and satisfying. The staff were all gracious and professional. The location is very special and we loved the immediate surroundings.

We were informed that it was the quietest week of the year for the city which made it very easy to negotiate the streets and restaurant reservations, although the downside was the lack of atmosphere. The city was just gearing up for the Christmas season.

A tip to those arriving to Carcassonne airport. It was the smallest airport we had ever experienced. We assumed there would be no problem getting a taxi, however, there wasn't one in sight. Our only option was the bus with as many people as the driver could squeeze on. Our 7km journey took 1.5 hours in heavy rush hour traffic and we were dropped off outside the castle in the dark and rain. Thank goodness for google maps, but the walkways were poorly lit and somewhat hazardous. This is not a city for the physically challenged. We were greatly relieved to arrive at the welcoming hotel and loved the whole weekend thereafter.

It's quite the most magical location and highly recommended.

Wow... what a hotel and location.....
Reviewed 3 weeks ago

We thoroughly enjoyed our stay at the hotel. We had a room with a patio which overlooked the city below and the castle. The hotel is very classic and so are the rooms. The bed was very comfortable and the bathroom had everything you need. Staying in the old Cite was just fun especially when all the buses are gone and you can wander the streets at night. A true medieval feel.

I wasn't impressed with the breakfast as we came down with during the last hour and the hot food was picked over and without replacements. I expect everything to be there till the end of breakfast. I did not feel it was worth the price for that reason.

Still I highly recommend this hotel and do get down earlier if you are going to have breakfast.

Relaxing Holiday
Reviewed 1 month ago

Arrived at night to see the castle lit up in the distance...magical.

The hotel is the perfect location. Beds extremely comfortable. Worth paying extra for a balcony terrace. November is a nice a quiet time of the year.

Staff charming. The walled city is like a step back in time. Truely amazing experience and the hotel gave us the best chance to take advantage of this beautiful place.