4.5
Very Good 1862 Reviews
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What We Love

  • Calm, beauty and a warm welcome within the walls of a magical city
  • Home to the only Michelin-starred restaurant in Carcassone's medieval citadel
  • The view of the city ramparts from the hotel’s outdoor heated pool (open May to September)

What To Know

  • In peak season (June to August) Carcassonne gets extremely busy; call the hotel to organize parking and book tables in advance
  • Cobblestones abound; make sure to come equipped with sturdy walking shoes
  • In colder months, pack warm pajamas. The hotel heating can take a while to kick in

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Historic Luxury Suite curtain textile window treatment cottage

Overview

Intimate, medieval stay inside a former bishop’s palace, with a heated pool and Michelin-starred restaurant

The Look

The discreet entrance to this hotel would make you think this was a small, cozy inn. But the hotel — built in the early 1900s on the site of the former bishop’s palace — actually stretches the length of the street. Elaborate murals and paneled walls decorate the reception area, which opens onto manicured gardens surrounded by the citadel ramparts. Understated furnishings and a neutral color scheme combine with a dramatic neo-gothic backdrop, so that the rich history of this beautiful building shines through without overwhelming.

Bed and Bath

Neo-gothic windows admit light onto pale gray marble, oak furnishings, and richly hued trimmings. Many rooms have separate bathrooms and toilets; all have classic white porcelain tubs and sinks, plus shining taps and fittings. Soft white towels and robes and Damana toiletries in recycled cardboard packaging keep the look understated and comfortable.

Beyond

Pull out all the stops for a world class dinner with fabulously attentive service at the Michelin-starred La Barbacane restaurant, followed by a nightcap in the Library bar, or opt for a more casual gourmet lunch at Brasserie Le Donjon. Rising-star sommelier Baptiste Ross-Bonneau will advise on wine, and he’ll wow you with his knowledge, enthusiasm and passion. He also carries out wine-tasting sessions for guests in the hotel’s cellars (call ahead for advance bookings). Breakfast is a buffet feast; choose from pancakes, eggs and bacon, the freshest seasonal fruit and classic French pastries.

In the Area

A fortified settlement has existed at Carcassonne since before Roman times, and after a turbulent history filled with sieges, battles, fires, rebuilding and painstaking renovation in the 19th century, the city now stands as a proud example of a medieval fortified citadel. Explore the cobbled alleys, take a tour of the ramparts and, beyond the city walls, wander the quieter Ville Basse, or lower town, or stroll or cycle along the Canal du Midi. Hungry? Try Comte Roger for outdoor fine dining or Adelaide for family-friendly local fare. At night Le Bar à Vin has contemporary sounds provided by top local and international DJs.

How to Get There

Hotel de la Cite Carcassonne – MGallery Collection
Place Auguste Pierre Pont
Carcassonne, 11000 France

Reviews

4.5 Very Good 1862 Reviews
Superb hotel and fantastic staff
Reviewed 5 days ago

From the moment we arrived until the time we left we were made to feel special due to the helpful, friendly staff who just went out of their way to be nice.
It was our wedding anniversary and the bed was covered with red hearts and two swans made from towels plus a bottle of champagne ... a lovely start to our short break.

Unfortunately, there was building work going on outside our window as they were doing work to the swimming pool but when we mentioned this we were upgraded to a lovely suite at no extra cost !
Breakfast was excellent and you were always made welcome and nothing was too much trouble.
The hotel is also in a superb location within the city walls and it’s so nice just to be able to walk to all the sights and restaurants without having to drive . It’s quite magical in the early morning or late evening when most of the tourists have gone.
Would thoroughly recommend.

Tasting Menu
Reviewed 3 weeks ago

This menu at 150€ per person was very disappointing. The food was very good but the wine was not. Usually, there is a menu listing each wine that accompanies each course. No menu appeared and each course did not have a different wine. The sommelier could not tell me about the (3)wines we were given and when I asked why a wine went with one particular course, I quote “ it’s a surprise”. For a Michelin restaurant it was not what I would have expected. Much better to avoid this menu and choose your own wine.

wow nice to be inside the walls
Reviewed 4 weeks ago

Wonderful hotel within the walls of Carcassone. 5 star all the way, solid marble everywhere, and understated lovely decorating. The view out our window was spectacular too. We did not have dinner, big mistake. (The local place we ate was awful) Breakfast at the hotel was great . The hotel picks you up from the parking a few blocks below the town, as no cars are allowed within the walls. The entrance is really small, I would be afraid to drive even if it were allowed.

Breathtaking hotel, great location
Reviewed 1 month ago

If you want to stay away from the new town area, and stay within the old town wall (rampart), this is the hotel to stay in. Within minutes to the castles and etc.

The hotel is a renovated property and the ground is extensive. It has a nice restaurant with breathtaking view of the rampart (the restaurant is located next to the rampart) and also serves as breakfast area in the morning.
Tips: Dinner within the hotel is a bit stuffy, especially the guy with the wine. But the food is good, good and good!

It has a bar which also has a quiet area where you can do some reading. The barman is nice! Plus, another posh looking seating drinking area with piano.

The room is good size! Clean! Have everything you need. Tips: there is no air-conditioner. If you feel a bit hot, open the windows. (If you turn on the air-cond, you are actually turning on the heater.) Ironing board and iron available upon request.

Tips: visitors bringing elderlies with knee problems might consider requesting for a room nearer to the entrance.

Do some people watching (people climbing the ramparts) on a good day while seated at the garden within the hotel compound .... even if you don’t stay there, visit the hotel for lunch or tea.... and wonder around it’s extensive ground.

How to get there? Get the hotel to arrange for the transportation. Outside car is not allowed into the protected areas. So the hotel will send a car to pick you up with your luggage at the designated area!

City break to Carcassonne
Reviewed 1 month ago

This hotel was excellent! The service was as high as it can get, the room large and well furnished, the views breath-taking and the Armagnac beautiful. The staff in the bar, the reception could not do enough, really well looked after