4.5
Very Good 3143 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Surrounded by water, the hotel feels tranquil
  • Calming spa mixes French and Maori traditions
  • Every room has a balcony
  • In-room espresso machines, tea kettles and free WiFi

What To Know

  • Large glass expanses means it can be a bit cold in autumn and winter
  • Buzzy locals scene in the restaurant and bar
  • A few areas of the hotel, including the lobby, are low-lit

Amenities

  •  Babysitting
  •  Bar
  •  Eco friendly
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom City Modern Patio property condominium Suite living room home overlooking

Overview

A French-inflected window into the watery world of Auckland with marina access and a playful restaurant

The Look

In contrast to its gleaming glass and steel exterior, the decor is darkly masculine with black flooring, striped tiger woods and underlit onyx walls in the Lava restaurant and Sabrage restaurant, graced by softer touches like velvet French provincial chairs. New Zealand Maori, Australian Aboriginal and Asian art adorn the walls in public spaces. Large glass expanses overlooking the marina bring light into the guest rooms and walkways leading from the dining areas, offering ideal spaces for newspaper reading over a croissant.

Bed and Bath

Spacious rooms keep the focus on the spectacular setting with floor-to-ceiling windows and private balconies. Décor is simple, in blocks of blacks, reds, chocolate and white. Bathrooms feel spa-like with a glassed-in shower, a deep bathtub and citrus-scented Lanvin toiletries (select rooms use Hermes).

Beyond

Auckland’s fashion crowd loves the Sofitel, using boat slips as runways during Fashion Week and dining at the buzzy Lava restaurant on playful, molecular fare (think ostrich carpaccio and chili sorbet). Generous breakfasts here mix Continental, Mediterranean, American and Full-English along with a self-serving juicer and pastries flown in from France. Sabrage is the only New Zealand spot where bartenders saber the tops off bottles of champagne a la Napoleon. The snacker-friendly sidewalk café is adjacent to the hotel’s own private boat slip in the marina. The spa offers seven treatment rooms with French Plantogen and local Pounamu Maori-inspired products made from volcanic mud and Manuka honey.

In the Area

Water, water everywhere. A short walk takes you to the city’s best nightlife and restaurants in the marina or historic downtown. A gastronomic highlight is chic Ostro, in the Seafarer’s Complex, a converted dockside warehouse with Auckland’s freshest seafood, lamb and other fare. Learn more about the city’s relationship with the sea by visiting the Voyager Maritime Museum, with displays ranging from Maori village life to yachts which have won boating races the world over. Explore and choose the sea’s bounty on your own or with cooking lessons at the Auckland Fish Market. For the truly daring, head to Sky Tower, to dangle on its walkway or simply enjoy the 55 story view from Peter Gordan’s Sugar Club revolving restaurant.

How to Get There

Sofitel Auckland Viaduct Harbour
21 Viaduct Harbour Avenue
Auckland, 1010 New Zealand

Reviews

4.5 Very Good 3143 Reviews
Beautiful hotel. Outstanding service. Great location
Reviewed 1 day ago

This hotel is truly beautiful. The decor is a blend of NZ and French styles and is certainly exquisite to experience. The service is outstanding. Friendly + Very Professional. The staff show a genuine pride in what they do. Our room was quite with a very comfortable bed. The added benefit was the location. We will return here. Bravo Sofitel Auckland Viaduct!

Comfort amidst the winter chill!
Reviewed 4 days ago

We had a splendid stay at the Sofitel. There was an excellent welcome from Front Desk Manager, John, and we found that the Housekeeping Staff, in particular, were very attentive. The turndown service is second to none, for instance. Our Junior Suite (542) represented the last word in comfort. A great base from which to start our visit to a very chilly New Zealand.

Great Location
Reviewed 4 days ago

Great stay in a Marina room, comfortable bed, well located and appointed, nice decor. Perfect for water front walks, lots of eateries just a short walk away. Easy check in and out. Just around the corner to Ferries and water activities

Very Nice Stay and Accommodating Staff
Reviewed 5 days ago

The staff had a warm welcome, very accommodating. The rooms are clean and had a good view. My only concern is that though I made an internet check in prior to our check in date, I guess there maybe a glitch in your system. Instead of getting the card upon check in, we still had to go through the check in process again and wait for the room. Aside from this, the service is very good.

Auckland delight
Reviewed 7 days ago

If you want someplace Central with staff who are only too happy to assist you with any queries the Sofitel is the place to go. The rooms are attractive, comfortable and clean and the facilities are good. When working out where to dine and what to see the staff were only too happy to make some great suggestions.