4.5
Very Good 2738 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

A stay at Skycity Grand Hotel places you in the heart of Auckland, steps from SKYCITY Auckland Convention Centre and Sky Tower. This 5-star hotel is close to University of Auckland and Mt. Eden.

Rooms

Make yourself at home in one of the 312 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an indoor pool and a sauna, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite to eat at one of the hotel’s 15 restaurants and 4 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.

How to Get There

Skycity Grand Hotel
90 Federal Street
Auckland, New Zealand

Reviews

4.5 Very Good 2738 Reviews
Good business hotel in a good location
Reviewed 4 days ago

Stayed for two months on business and it was the right choice. Service good in all areas and particularly in Housekeeping. Good choice of eating options - in the hotel and just outside the front door with several decent restaurants, cafes and bakeries enabling me to ring the changes. The location was ideal. Say hello to "Father Ted's" just around the corner - great customers, great atmosphere and great entertainment.

Friend'y staff, nice rooms, very convenient location
Reviewed 1 week ago

Was a good experience checking in. Was given a couple of vouchers to entice me to visit the casino - I did and left with a profit - I'm not a gambler, so never intended to use my own money! :)
There is a wide selection of attached restaurants with varying levels of recognition - 1 & 2 chefs hats and regular places. There are also plenty of great eating options on the streets near by.
The room was very comfortable, and offered all the usual amenities you'd expect from a casino attached hotel.
A nice hotel to stay at, especially if you have an event on at the convention center.

Wonderful experience
Reviewed 2 weeks ago

From my initial online booking this hotel have been fantastic. I booked for my husbands 50th and asked for dinner recommendations - they responded immediately with some wonderful suggestions. On checking in we had our room upgraded and also entered the room to a birthday card and some complimentary bubbles - a lovely gesture. This was our first visit but we will definitely return.

Great location
Reviewed 2 weeks ago

Location Location Location...Easy to find and easy to navigate anywhere from there. The hotel is comfortable. The staff are great and always happy to help in any way. Walking distance to a majority of sites and the hop on hop off bus stops close by.

Rooms are not cleaned and linens not changed
Reviewed 2 weeks ago

It has a great location for moving around within Auckland City.

Rooms are less to be desired - bed linens weren't changed 3 days in a row, until we complained and had that changed the next day. Trash bins weren't emptied 2 days in a row until we complained as well.

There was still dirt and hair in the bathroom floor after each daily housekeeping. I had accidentally dropped some food in the room, on the floor tiles on the 1st day, and noticed that the food stain was left there until we checked out (4 days later).

They were getting the facade cleaned, but had failed to inform guests, so we were very surprised when we saw the gondola outside our window in the morning while getting ready for the day.

For a 5 star hotel, they should do better to improve their standards.