4.5
Very Good 3572 Reviews
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This Hotel meets our standards
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What We Love

  • Fantastic location next to BTS station and skywalk access to major malls
  • Club lounge has all-day free drinks and evening canapés
  • Oasis Pool Bar on the 37th floor is a fun spot to soak in a panoramic view of the skyline

What To Know

  • The business-oriented hotel isn't the best fit for families
  • Drinks and food at hotel bar and restaurants are pricey
  • WiFi costs 642THB (about $21 USD) for 24 hours

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
City restaurant dining table

Overview

Grand dame of Bangkok serves up sleek design and tantalizing city views without the chain-hotel feel

The Look

Don’t let the cold, gray granite exterior of InterContinental Bangkok deceive you; beyond it’s hard exterior lies a comfortable, luxurious setting. Beyond the enormous crystal chandelier that hangs from the lobby ceiling, everything else in the hotel is swathed in subtle gray tones, exuding a private-club feel. Not forgetting its Southeast Asian roots, the hotel has peppered its public spaces and rooms with classic Thai artwork that blends immaculately with the elegant ambiance.

Bed and Bath

The hotels’ 420 rooms are splashed in light grey accents and earth tones, featuring carpeted flooring and cushy upholstered paneling. Aesthetics aside, you’ll appreciate the practicality of the room’s amenities, be it the curved lounger perfect for sipping a sundowner with a view, or the glass-topped desk and rolling leather chair when it comes to business. Ask for a room on a high floor, as the oversize windows open up to a bird’s eye view of Bangkok’s skyline. Bathrooms — spa-like sanctuaries with marble tiled flooring, glass-enclosed rain showers, and shiny bath tubs — are equally impressive.

Beyond

InterContinental Bangkok provides guests with five in-house dining options – from high tea at the vintage-inspired Balcony Lounge to Bangkok’s best steak at Fireplace Grill to famous dim sum at Summer Palace. The Humidor, draped in brown leather, teak walls and black-and-white portraits, is a hot spot to enjoy some of the world’s best cigars. And designed with Southeast Asian flair, Spa InterContinental focuses on recharging guests with traditional Thai treatments in a serene setting.

In the Area

With its central location, the hotel stands at the crossroads of the city’s major shopping centers, temples and food streets. Start a visit with an early-morning walk to Wat Pratumwanaram to give the monks food offerings or head to the famous Erawan Shrine, known for bringing good luck and fortune. For a refreshing experience, stroll over to Lumpini Park, Bangkok’s largest public park and get away from the raucous traffic and crowds. To kick back and indulge in Bangkok’s cosmopolitan vibes, the Skywall connects you directly to many of the city’s biggest department stores, such as Siam Square, Central World and Siam Paragon.

How to Get There

InterContinental Bangkok
973 Phloen Chit Road
Bangkok, 10330 Thailand

Reviews

4.5 Very Good 3572 Reviews
Amazing service and great location
Reviewed 1 day ago

Staying for a conference, the hotel has gone above and beyond to be of service. Staff are all lovely
Rooms are large and well furnished although a bit older in style - at least there is great lighting to work by
Well located to everything and easy to use the train system just outside the door

Great stay at the Intercontinental
Reviewed 4 days ago

I stayed at the hotel for a business trip and I would strongly recommend it. The room was spacious and very functional as well as well equipped with many outlets for charging and screening purposes. The bathroom is big and beautiful. Breakfast was a real delight and I also used the 37th floor lounge very often for some of my meetings.
I will definitely come back in my next business trip.

Getting older and older. Need improvements.
Reviewed 1 week ago

This is one of the locations in Bangkok that I would stay at when I visit. However, this place is getting old and disappointing me more and more over time. The hardware of this hotel is trivially aged, the room was lack of maintenance and staff was lack of awareness of guests' needs; these make this location is becoming much less competitive from plenty newcomers hotels in Bangkok.

The in-room safety box was not working, which was lucky to me as it was not broken down after I locked my stuff. The stationary box in the room was completely empty and no one refill it.

The IHG ambassador check-in area was also shared with general IHG elite member, I am not sure if this is a recent change to all IC or just at certain hotels. As this caused IC Ambassador members need to line up at the front desks with all general customers and lose the benefits. I am not referring "do you know who i am", but the front desk staff can be more proactive to identify the high tier members.

Also, the concierge / door keeper staff was quite unhelpful, some of them are just standing there and do nothing, while a few of them were helping the guests. There was no specific staff to help get taxi, while they would disappear to help other staff and leave you there and wait him coming back; and once I was asking them to tell the driver the location I am going (which is a place less common), the staff was challenging why I needed to go there, when a few drivers turned down my location; also one of them just not giving response when I asked for help. Generally, these door concierge guys are not up to standards as to other IC hotels (are they outsourced?).

Service: Poor - given the bad experience with the door guys + Billing error at check-out
Value: Poor - with such aged conditions and staff quality, it is not worth at the price
Sleep quality: Average - general (not impressive / disappointing)

Comfortable, Convenient & Courteous
Reviewed 2 weeks ago

Three days spent in a very well run IC in a very accessible location in central Bangkok. Room first class, breakfast buffet vast and well stocked, staff excellent and always helpful and smiling. Would not hesitate to stay here again on our next stay in Bangkok

Excellent luxury hotel
Reviewed 2 weeks ago

This hotel is a really luxurious one. Rooms are big, clean and full of everything you may need. The only problem with the rooms were the beds - they are very very soft, and uncomfortable - it’s about time to replace them.
Besides that I have only good things to say - great fitness center, jacuzzi, sauna. Very nice poll on the last floor, enormous breakfast and the staff with good attitude and polite!
We’ll definitely come back again - hopefully my remarks will be taken care.