Shangri-La’s Villingili Resort & Spa Maldives
What We Love
- Villingili is a larger island and has lots to offer: three freshwater lagoons, a white sand beach and spectacular underwater diving
- The Chi spa, where treatments are inspired by local healing traditions
- Some villas have private pools; others have direct beach access
- The property opened a nine-hole golf course in 2012
- Good for families, thanks to the well-equipped kids center
What To Know
- Villas have privacy, but couples in search of seclusion may want to look elsewhere
- Traveling with young kids? Best to avoid a Water Villa for safety reasons
- Free WiFi
- Golf Course
- Kids Club
With a stay at Shangri-La’s Villingili Resort & Spa Maldives in Villingili Island (Addu Atoll), you’ll be close to Gan Beach. This 5-star resort is within the region of Hulhudhoo Harbor and Meedhoo Jetty.
Make yourself at home in one of the 132 air-conditioned rooms featuring iPod docking stations and LCD televisions. Rooms have private patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Grab a bite at one of the resort’s 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is available for a surcharge.
How to Get There
Spent five days in this little paradise. I booked with luxury escapes , which gave us an awesome all inclusive package deal.
The island was just amazing , we stayed in the overwater villas so we could literally step into the sea from our room. The snorkeling was great.
We travelled around the island with bicycles which was just fantastic.
The food was amazing especially Dr Ali’s restaurant. We had the ajwani jinga which is tandoori prawns and the desserts we amazing too.
The staff and people in Shangri-La were amazingly friendly , I don’t think I seen anyone that didn’t have a smile on their faces.
A special thanks to Wishaan for making our stay so smooth and amazing, he gave us his cell phone number so whatever we needed we just what’s app him and he arranged it
I would definitely recommend Shangri-La to anyone going to the Maldives
My husband and I stayed in both a pool villa and a water villa and thoroughly enjoyed both experiences. The rooms are large, clean and beautifully designed to allow you to escape and enjoy the amazing scenery that the Maldives have to offer in privacy. The resort has a cute village feel to it, complete with cycles to get around the island. Activities are good fun and a good number are complimentary- eg we had a tennis lesson and a cross-training session, both of which felt like PT sessions, given we were either alone or part of a very small group taking part. The Dive Centre were also great at discussing various options for us to try diving while in the Maldives. If unscheduled activities are more your thing, stepping out of your villa into the ocean is one of the best attractions here and the resort has snorkelling and kayaking gear available on a complimentary basis. We were a little nervous about lack of food options, as we are vegetarians and were constrained to the three restaurants on site. As it turned out, we had no reason to worry. The waiting staff and the chefs made a real effort to accommodate us and even cooked us a number of items which were not on the current seasonal menu. Top marks to Dr. Ali’s restaurant for delicious food, yummy cocktails and top quality service - a special mention to Venkatesh and Azmeel for making sure we were very well looked after.
The only slight downside to this resort is the travel time to get here - ensure you factor in enough time for the domestic flights and check flight schedules. This wouldn’t stop us recommending the resort highly though - we’re going home feeling totally zen, despite the travel times.
My personal wish for this vacation was to have some time out just to get away from everything and relax, unfortunately due to the lack of organization at the resort this was not the case.
The good - always best to start with the good. The food is amazing really could not fault it we tried all 3 restaurants and could not fault the food, the waiters also had a good understanding on all the food available and were willing to help with any dietary requirements. We stayed in a water villa and these villas are large and comfortable, credit to the housekeeping staff who keep the villa clean and tidy. A nice touch was they saw that a certain brand of coffee was always being used as I really liked the taste so always left extra. Most of the staff that we met were very friendly and willing to help with everything
The Bad – the general customer service is appalling, and they really need to learn how to deal with customers better. Our aircon broke in our water villa and we reported it around 7am, a technician attended around 8.30 and we were advised by him that he could not repair and would escalate it to the duty manager. 11am I called up to ask what was happening and was told they would speak with the duty manager, 1pm I escalated again to be told its ok a buggy is on its way to move us to a different villa, no notification or anything 5 minutes later a buggy turned up so a mad dash to pack everything and move!
Other small items like the TV remote being broken I called up twice and no one did anything about it.
I believe that there is an island host ours came to greet us after we had been there for 3 days so anything we needed to know we had to ring around or go to find out for ourselves.
I dropped another point of due to what happened when we left the hotel, first of all they tried to charge us for the local flights when they did remove once I show them the receipt that I had already paid for them a few months ago, secondly the weather was really bad very heavy rain there was a number of people leaving that day and we were first to go to the buggy, the member of staff coordinating this insisted on us going to the last buggy which had no cover I assumed that the buggy in front which had covers was leaving immediately however this was not the case, the person arranging this was totally clue less and it was not until I explained what was wrong which might have been clear with us both sitting in the rain that he did something!
Whilst it might be the time of year the pictures of the golden sandy beaches with the clear water are misleading, there is a huge amount of sea grass which makes going into the water around the beach uncomfortable, there is a large army of staff doing their best everyday to clean it up.
Smoking ok I understand that the laws allow for people to smoke outdoors however a bit of a common-sense approach is needed from the management, why not set aside tables outside for smokers and non-smokers, attempting to enjoy what is fantastic food when you have someone chain smoking next to you is not fun. Note that the staff all knew this couple as when they arrived they gave them both ashtrays without asking. Ok I could have sat inside but why should I!
I did contact Philippe the general manager and discussed all the issues with him and he did offer to upgrade our villa and compensation but after a lengthy discussion I did get through to him that this was not what I wanted, I needed him to understand all the issues.
I have stayed at 6 different Shangri La Hotels / resorts this year, the Shangri La Villingili resort is the worst I have been to.
Would I go back to recommend it … DEFINATLY NOT NEVER AGAIN.
This resort met our expectations with the over the water villa, at Whispering Palms. Great service and very friendly staff. You have to enjoy the slow pace at the restaurants. Food was very good at all restaurants. Breakfast can get repetitive if you are staying for more than a few days.
Things they can do to further improve the experience :
1. Seating at restaurants to be allocated according to couples or families. Mixing them is not a great approach for quiet dinners.
2. Coffee choice and quality at breakfast has to improve
3. Potholes on the approach roads needs to be addressed for safe bicycle riding especially for novice riders.
Overall recommend the resort for a relaxing time with clear waters with coral and marine life.
I will definitely write a more useful review after our trip but wanted to write already as the service provided by Gita Pritiningdyah a Service Leader was excellent. It was intuitive, helpful and flexible rather than thoughtlessly ‘following protocol’. As a consequence, all parties are left satisfied and happy and the trip hasn’t even begun! Thank you Gita and Shangri-La