What We Love
- A charming hotel in the heart of a historic Javanese city, with breakfast, discounts and moreEnjoying a spa discount and treating yourself to a soothing Javanese-style massage
- Getting a front row seat at a traditional puppet show at the Sriwedari building
- Stepping into the traditional Javanese mosque, Masjid Agung Kraton Surakarta
A trip to Surakata – also knows as Solo – practically guarantees a culture-rich experience. Though small, it’s one of Indonesia’s epicenters of Javanese tradition, perfect for immersing yourself in a new culture.
Novotel Solo sits in the historic heart of the city, surrounded by colorful markets, majestic palaces and other attractions unique to the area. You can embark on day trips to see waterfalls and other treasures of the tropical countryside, or stay close by to watch traditional performances or shop for batik (with the Batik Museum just next door, you can get an up-close look at the process for creating this traditional style of printing on fabric).
But no adventure is complete without a luxurious base to return to each night. With its spacious rooms, spa and various facilities, the four-star Novotel is just the place to be. Indulge in afternoons by the pool, spa days, or simply call in some room service. You’ll be rested and ready to head out to explore more of Solo in no time.
How to Get There
Best hotel in Solo in hospitality and especialy for accor member is handled very well.. complete with welcome fruits and best room upgrade .
Location is perfect, bed, shower and entertainment equipements is clean and very good condition.
very nice, helpful staff, especially the young ladies at the breakfast and Dedy at the reception. they have offered a bigger room at a better price, then our original reservation. the hotel is clean and nice, and good value for money.
we stay at the family room which has three big beds. the room is very comfy, nice and clean.
breakfast is very delicious and lots of choice. the swimming pool is safe for the kids.
the location is very strategic.
- Poor communication from the front receptionist. We asked for non smoking rooms and they gave us the opposite.
- receptionist and bell boys were not attentive enough to our requests
- some of old furniture need to be renewed
+ delicious and lots of varieties of breakfast food
+ all waitresses are very attentive and friendly
We stayed last weekend as a group and were very DISAPPOINTED with their service. We called at 19.00 to let them know we are on our way, however when we arrived there at 23.00 they have not prepared the key to our rooms and they have also not prepared the extra bed we requested earlier.
We complained right away however the feedback we got was it was their procedure to only prepare key and extra bed once the guest arrive. He said its the all Novotel rule.
Although We already paid ???
This was not our first time staying in Novotel, we have stayed in numerous Novotel worldwide and this is the first time we ever hear that kind of response. Furthermore, the next day when we checked in at NOVOTEL JOGJAKARTA, all keys and extrabed are all prepared as requested, which is the kind of service expected.
This clearly highlights NOVOTEL SOLO lack of attention to service and unwillingness to provide guest request.
All service Ok