The Ritz-Carlton Shanghai, Pudong
What We Love
- Sipping creative concoctions at Flair, one of the city’s most spectacular rooftop bars
- The all-out glamour of the mod Art Deco design
- WiFi is free
What To Know
- The location is better suited to business travelers, although a nearby subway station means you can be on the Bund in less than 20 minutes
- Shanghai is infamously smoggy, and the fantastic views afforded by the hotel are often obscured
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Shanghai is turning into something of a hotel lover’s dream, with new properties popping up at an astounding rate, from chic design hotels to Art Deco grande dames. The Ritz-Carlton Shanghai Pudong falls between the two, balancing the allure of Old Shanghai with stylish Chinese swagger. Art Deco devotees will be utterly charmed by the 1930s feel of the Aura Lobby Lounge — all shimmering pearl walls, luminous jade pillars and beautifully lit Lalique glass. Design fans will love the chrome accents and cube-like sofas at Flair Bar, put together by the top Tokyo creatives at Super Potato Design.
Bed & Bath
The 285 seductive guestrooms come with all you’d expect from a luxury hotel brand. Muted tones mix with geometric bronze patterns on the walls, Deco-inspired furniture and swathes of damask silk on the large windows. The marble bathrooms, which have smoked glass panels, rain showers and copper clawfoot tubs, are a real highlight — especially in the suites that boast tubs by the window. But stealing the show are the stupendous Bund and river views: sweeping and panoramic but not so far away that you can’t see the detail.
Listen to some live saxophone and lounge on a red silk sofa while taking afternoon tea in the Aura Lobby Lounge. A great wall of windows provides breathtaking panoramas of the Bund and bustling Huangpu River. This view can also be enjoyed from the hotel’s two flagship restaurants: Scena, which serves high-end Italian comfort food, and Cantonese eatery Jin Xuan. After dinner take the elevator to the 58th-floor rooftop bar, where local scenesters sip delicious cocktails while soaking up the panoramic city views from the split-level terrace (book a table in advance to ensure upfront seating). Take it back down a notch at the light-flooded indoor infinity pool, or slow to a snail’s pace with a 90-minute Jade Qui Yun massage and facial at the ESPA spa.
In the Area
Perfectly situated in the middle of the Lujiazui business district, the hotel is orbited by some of Shanghai’s newest and most impressive buildings. Stroll along Century Boulevard and snap a few shots of the ray gun–shaped Oriental Pearl Tower (don’t bother paying to ascend; you’ve got the same view from the hotel). Luxury shopping can be found at the Shanghai IFC, while a slew of retail opportunities await at the Super Brand Mall. Apart from hotel bars and restaurants, there’s not a lot in the way of drinking and dining in the area, but the trendy terrace at Matto makes a smart stopping-off point.
How to Get There
The Ritz Carlton Hotel is one of my favourite choice of hotel to stay and dine. I will not miss patronizing this hotel outlets whenever I travel to Shanghai including staying in this hotel when am not on Business trips.
The obvious reason for writing about this hotel again is because the services in all areas within the hotel are excellent and well trained. The staff are courteous, tactful and accommodating in meeting the customers expectations. The guest room is very well kept and clean with modern décor providing a very warm as well as intimate feeling. Not forgetting the excellent view of the Bund. Its very comfortable and you just do not feel like leaving the room.
The hotel is very well located and central to the premier IFC Mall. Also, it has easy access to some of the tourist sites such as the Oriental Pearl Tower, Shanghai Tower as well as the underground train station.
I usually like to stay at the Club Floor and I find the Club Lounge is excellent in terms of food and beverage options. The staff in attendance are warm and friendly which allows the guests to feel very much at home. In particular, the Director of Guest Experience (Ms Emma Zhou) is an excellent ambassador for the hotel. She is very experienced, seasoned and capable in handling guests of diverse nationality. Indeed, a leader to follow in managing customer service.
I particularly enjoyed having coffee at the Aura Lounge. Its indeed a great place for relaxation or for business discussions. The place is very comfortable and I truly like the environment especially in the evening with its breath-taking view of the prominent Shanghai Bund.
For this trip, I had the opportunity to patronize the Italian Restaurant (Scena). Its my first visit and the food prepared was excellent. The lobster spaghetti was great and delicious. Compliments to the Scena Manager (Mr. Claudio Franchi) who took the time to meet with the customer and ensure they are well taken care of in enjoying their meal.
All in all, I feel The Ritz Carlton Hotel, Pudong has set the high standard to be matched by other 5 star rated hotels. My recommendation to others is to try it to experience the service delight.
I booked the panoramic view suite to celebrate my girlfriend's birthday. The concierge helped me purchase her birthday cake, organize a suprise birthday room decoration on her birthday. We arrived later than expected but they waited for us to celebrate her birthday. We were amazed by their hospitality. The experience at the hotel was absolutely unforgettable. Special thank you to Tom, Emma, and Winga.
I've stayed over 100 nights in the past 2 years at Marriott hotels and most of those at the Ritz Carlton Pudong. The service, attention to detail and special accommodations make each of my stay here memorable. Adrian is director of rooms and has always gone out of his way to make sure my requests are accommodated even when his hotel is sold out. Winga has always been the best service manager reaching out to me when she see's I'm coming to visit to see what can be done for my visit. It's really become my home away from home. To be fair the stunning views of the Bund from the suites I've had the pleasure to enjoy as complimentary upgrade make this visitor's home extra special. I can't say enough about the service of at this hotel. Once I was ill and happened to mention it to room service and they sent up some freshly brewed ginger soup, which did the trick. Often, I'll find notes from the housekeeping staff who notice I drink a particular coffee and left me a few extra. I can go on but will stop here by saying if you want a hotel to give you warmth, VIP service and stunning views, this is the one for you.
Ritz Carlton has always been my choice of place to stay during my business trips. I've stayed in here at the end of May. After an exhausted working day, my friend and I decided to have a drink at its famous rooftop bar Flair. Carson provided us with really great service. He not only recommended perfect drinks according to our taste preferences, but also gave us free finger food because he told us that the remaining inventory might not sufficient to serve as the a full portion, therefore it was for free. I highly appreciated his honesty and integrity. This also demonstrated that Ritz has set a respectful value and culture among its staff.
fThe Ritz-Carlton has an excellent location, which is in the center of lujiazui.We were so lucky to be invited to the club lounge, very nice view ofhuangpu river.The staff always has big smile, service was great and food were palatable.We really appreciated the service of the club team, especially Clair ，Alina and the manager Emma zhou，who treated us so patiently as if wewere VIP guests.
In my opinion, The Ritz-carlton pudong is one of the best hotel in Shanghai .We will
definitely come back with great pleasure.Highly recommended!