The Ritz-Carlton Shanghai, Pudong
What We Love
- Sipping creative concoctions at Flair, one of the city’s most spectacular rooftop bars
- The all-out glamour of the mod Art Deco design
- WiFi is free
What To Know
- The location is better suited to business travelers, although a nearby subway station means you can be on the Bund in less than 20 minutes
- Shanghai is infamously smoggy, and the fantastic views afforded by the hotel are often obscured
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
Shanghai is turning into something of a hotel lover’s dream, with new properties popping up at an astounding rate, from chic design hotels to Art Deco grande dames. The Ritz-Carlton Shanghai Pudong falls between the two, balancing the allure of Old Shanghai with stylish Chinese swagger. Art Deco devotees will be utterly charmed by the 1930s feel of the Aura Lobby Lounge — all shimmering pearl walls, luminous jade pillars and beautifully lit Lalique glass. Design fans will love the chrome accents and cube-like sofas at Flair Bar, put together by the top Tokyo creatives at Super Potato Design.
Bed & Bath
The 285 seductive guestrooms come with all you’d expect from a luxury hotel brand. Muted tones mix with geometric bronze patterns on the walls, Deco-inspired furniture and swathes of damask silk on the large windows. The marble bathrooms, which have smoked glass panels, rain showers and copper clawfoot tubs, are a real highlight — especially in the suites that boast tubs by the window. But stealing the show are the stupendous Bund and river views: sweeping and panoramic but not so far away that you can’t see the detail.
Listen to some live saxophone and lounge on a red silk sofa while taking afternoon tea in the Aura Lobby Lounge. A great wall of windows provides breathtaking panoramas of the Bund and bustling Huangpu River. This view can also be enjoyed from the hotel’s two flagship restaurants: Scena, which serves high-end Italian comfort food, and Cantonese eatery Jin Xuan. After dinner take the elevator to the 58th-floor rooftop bar, where local scenesters sip delicious cocktails while soaking up the panoramic city views from the split-level terrace (book a table in advance to ensure upfront seating). Take it back down a notch at the light-flooded indoor infinity pool, or slow to a snail’s pace with a 90-minute Jade Qui Yun massage and facial at the ESPA spa.
In the Area
Perfectly situated in the middle of the Lujiazui business district, the hotel is orbited by some of Shanghai’s newest and most impressive buildings. Stroll along Century Boulevard and snap a few shots of the ray gun–shaped Oriental Pearl Tower (don’t bother paying to ascend; you’ve got the same view from the hotel). Luxury shopping can be found at the Shanghai IFC, while a slew of retail opportunities await at the Super Brand Mall. Apart from hotel bars and restaurants, there’s not a lot in the way of drinking and dining in the area, but the trendy terrace at Matto makes a smart stopping-off point.
How to Get There
This is my first time to stay at the Ritz-Carlton Shanghai Hotel. I was very satisfied from the beginning to the last check-out. During that time, I went to the Aura restaurant at the 52th floor and had a great afternoon tea. The scenery was really amazing. On the first floor I was moved by the carefulness of Chris, supervisor of guest service department in this hotel. I just asked him something about TianZiFang, and he also recommended other places for me to visit and even brought me an umbrella. As it was too difficult to get a taxi at the door, the doorman Brian helped me by arranging a special taxi. It was considerate of him to ask me to wait for the taxi inside. In the evening, I went to Flair, a lovely girl Zoe warmly received me. The next day, Brian gave me a big surprise! He gave me a bunch of flowers and a lion. They looked lovely. Thanks for Brian's service, that made my trip more enjoyable! Next time I come to Shanghai, I will continue to choose the Ritz-Carlton Shanghai Hotel.
I am in Shanghai for a business case and have stayed at multiple high-end hotels in the city, I would say Ritz so far is the best, especially the service!
Jack from the concierge team really stands out as he always welcome me with roses and the cute Ritz lion! He's also very knowledgeable and always try his best to make your stay at Ritz perfect, he will be your best go-to person :)
I left one star out because they always assign me to the same room and I am not receiving much upgrade (expect the first time, out of the many stays there) as a Marriot Platinum premier with ambassador member, and there's something wrong with tub in that room, but I was usually too busy to complain :)
Other than that, I think Ritz is a great place to stay at and I will surely come back next time!
I had a very pleasant three-night stay at The Ritz-Carlton Pudong. I would call it the best stay of 2018 as the staff went beyond their line of duty to ensure that every possible needs I may have is address. The experience was so personal and I was always addressed by my name where ever I go around the hotel. Although this was my second stay in a span of three years, the staff appeared as if I'm a weekly guest of the hotel.
The room was particularly tailored to my personal needs and it seems that the staff was able to know me well just after one brief stay over three years ago. I felt home from the minute I entered the room.
I was recognised (and thanked for my loyalty) as a Platinum Elite member and I felt the hotel was very generous. I had a fantastic upgrade, smooth check in upon arrival at 12:00, my check out time was tailored to correspond to my early evening flight, and off course I received the typical amenities. This stay made me appreciate the Ritz Carlton rewards even more then ever.
The housekeeping was very attentive and considerate. They actually go beyond the typical chores that they tend to spend time and effort to exploit every opportunity to elevate the level of service higher and to illustrate the touches of the Ritz Carlton that make all the difference. The housekeeping (Alice & Emily) realised that I wear glasses and hence provided me with a lenses cleaning cloth in case I need it. They also realised my preference of the Nespresso coffee capsules and cared to replenish them accordingly. I was provided with an extra suitcase rack for my briefcase which they noticed placed on the floor.
I had an excellent dinner just before my departure and it was a fine dinging experience. I was allocated a nice tale (if not the best) and the Chef and manager came about several times to ensure that my dinner experience is tailored to my needs preferences.
This stay was like a fine musical performance played by a fine orchestra and lead by a fine maestro called Emre Tümerk. He the executive lounge manager but his presence is felt everywhere. He was working effortlessly behind the seen and even prior to my arrival. He was the first person I meet as he received at the doorsteps of the hotel and he was the one who escorted me down all they way to the hotel chauffer-driven car. He helped carrying my luggage despite that there were several porters around.
I came across some of my photos of the jaw-dropping The Ritz-Carlton Suite from a stay not that long ago at the Ritz-Carlton Shanghai, Pudong. As one of Marriott's luxury properties in an increasingly crowded Shanghai segment, RC Pudong continues to maintain its well-deserved status and reputation thru the superbly trained and attentive Ladies and Gentlemen serving Ladies and Gentlemen. It's a testament to management and the wonderfully curated staff. Should business ever take you to Pudong, this property offers a great location and fabulous stay.
I stayed here for two nights and attended a conference. The overall impression is excellent. In particular the staff made you feel well attended wherever you are at the hotel. The view from the room is spectacular overseeing the River and the Tower of Oriental Pearl. I am willing to come back again.