4.5
Very Good 726 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Free use of the health club: indoor pool (with bar), ample cardio, weights, relaxation areas
  • Watching the sun go down over Dushu Lake
  • Beer, bread and brats at the Bavarian-themed Paulaner Brauhas restaurant

What To Know

  • Free mini bar in Executive Deluxe class rooms and higher
  • Free WiFi throughout the hotel
  • Anything offsite requires a transfer; taxis must be ordered in advance

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Hip Lobby Lounge Luxury Bar restaurant Modern

Overview

Resort-like business hotel between two lakes in a fast-growing economic region west of Shanghai

The Lowdown

The 458 rooms, including 77 suites, feel like a contemporary upgrade to an executive office, all clean lines and gleaming dark wood furniture updated with modern patterns and a palette of earth tones with pops of goldenrod and Tiffany blue. Marble bathrooms come with separate bathtubs and rainforest showers. Massive ballrooms and ample meeting spaces may bring in the convention and wedding crowds, but Shanghaiers can also find weekend relaxation on this golf-course adjacent island between Dushu and Jinji Lakes. The brazilian coffee scrubs and Balinese massages in Yang Spa certainly help.

In the Area

Suzhou Industrial Park’s Oriental Gate Building (a.k.a. “the one that looks like a giant pair of pants”) may be a new architectural icon, but it was landscapes that put this “Venice of the East” on the tourist map. Aside from its many canals (check out quaint 1,200-year-old Pingjiang Street), the UNESCO-protected Classical Gardens of Suzhou are reputedly the best in China, merging art, nature and metaphysical ideas from as far back as the Song Dynasty. With its ancient wooden houses and cutesy bridges, nearby Zhouzhuang, Watertown provides a glimpse into the city’s silk-shipping heyday along China’s 1,104-mile Grand Canal.

How to Get There

Kempinski Hotel Suzhou
1 Guobin Rd, Suzhou Industrial Park
Suzhou, 215021 China

Reviews

4.5 Very Good 726 Reviews
Thanks to the service of Goga Hu
Reviewed 1 month ago

This is my first time to Suzhou and the first time to stay in Kempinski hotel. I was quite impressed by the service of allthe staff here, especially Goga Hu. You are great! Thank you! Keep up the good work!

Very good hotel, a few minor complaints
Reviewed 2 months ago

This is a very nice hotel, it has very large, nice and well maintained grounds and is ideal for business trips to Suzhou. The staff was friendly and helpful, although most of the hotel's employees were not fluent in English. On the flip side, the wifi internet is awful, extremely slow and my room lost the signal all the time. The hotel food is not a highlight either.

Good Experience
Reviewed 3 months ago

Good experience at Kempinski Hotel Suzhou. Kids liked the swimming pool and the kids club. Front desk staff was very warmful. Dinner at WHG restaurant was delicious and worth the price. There were 8 bottle soft drinks in mini bar for free.

Mid autumn
Reviewed 4 months ago

Happy to be here again. I love Suzhou for its original city buildings and gardens, also the Eslite Bookstore, and the wonder wheel nearby.
I am surely to be here again.
The food and beer at the Paulaner Beer Festival was great. Also love the "song shu gui yu" at the Chinese restaurant.
Many thanks to the guys at the front office and the lounge, who helped me to upgrade my rooms.
Thank you!
A little far away to the downtown and the attractions, but taxi and didi was available.
Maybe the facilities were outdated now, and the maintainence was good.
很高兴再来这里,喜欢苏州的古城和新城,花园和博物馆,诚品书店和摩天轮。
这是一个怀旧和创新融合在一起的城市。
谢谢苏州凯宾斯基。

lovely hotel, great views and golf
Reviewed 5 months ago

We had the executive suite and it was perfect. The room was well appointed, comfortable and had amazing views. The bed and bedding was luxurious. The bathroom was huge with a beautiful shower and everything else you wold need.

The staff was delightful and JoAnn Chen deserves a special call out for her hospitality. She spent time with us helping us to navigate the trains, subways and things to do on Shanghai and the area. The breakfasts were perfect with an incredible buffet that had American and Chinese food.

The pool area was relaxing and we enjoyed the hot tubs after a long day on the golf course. Fitness Center had everything you would need and is large.

The Suzhou Center(mall) is close by and had every store you can imagine.

Highly recommend this hotel if you are in Suzhou!