4.5
Very Good 923 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Free use of the health club: indoor pool (with bar), ample cardio, weights, relaxation areas
  • Watching the sun go down over Dushu Lake
  • Beer, bread and brats at the Bavarian-themed Paulaner Brauhas restaurant

What To Know

  • Free mini bar in Executive Deluxe class rooms and higher
  • Free WiFi throughout the hotel
  • Anything offsite requires a transfer; taxis must be ordered in advance

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Hip Lobby Lounge Luxury Bar restaurant Modern

Overview

Resort-like business hotel between two lakes in a fast-growing economic region west of Shanghai

The Lowdown

The 458 rooms, including 77 suites, feel like a contemporary upgrade to an executive office, all clean lines and gleaming dark wood furniture updated with modern patterns and a palette of earth tones with pops of goldenrod and Tiffany blue. Marble bathrooms come with separate bathtubs and rainforest showers. Massive ballrooms and ample meeting spaces may bring in the convention and wedding crowds, but Shanghaiers can also find weekend relaxation on this golf-course adjacent island between Dushu and Jinji Lakes. The brazilian coffee scrubs and Balinese massages in Yang Spa certainly help.

In the Area

Suzhou Industrial Park’s Oriental Gate Building (a.k.a. “the one that looks like a giant pair of pants”) may be a new architectural icon, but it was landscapes that put this “Venice of the East” on the tourist map. Aside from its many canals (check out quaint 1,200-year-old Pingjiang Street), the UNESCO-protected Classical Gardens of Suzhou are reputedly the best in China, merging art, nature and metaphysical ideas from as far back as the Song Dynasty. With its ancient wooden houses and cutesy bridges, nearby Zhouzhuang, Watertown provides a glimpse into the city’s silk-shipping heyday along China’s 1,104-mile Grand Canal.

How to Get There

Kempinski Hotel Suzhou
1 Guobin Rd, Suzhou Industrial Park
Suzhou, 215021 China

Reviews

4.5 Very Good 923 Reviews
meeting
Reviewed 4 days ago

Very good service and view, especially impressed by Edward’s service and recommendations for Suzhou food and places to check it out! Very good experience and will come back again, as well as recommend to my friends!

Utmost enjoyable - in all aspects!
Reviewed 1 week ago

First of all, the ambiance is stunning. Enter the hotel and you are overwhelmed by the elegant and spacious lobby. It breathes luxury and well-being. Very friendly and courteous staff make you feel at home from the first moment. Incredible view from the lounge. Most comfortable rooms - also there fantastic views of Suzhou and the park, lake, golf course. Extra large breakfast buffet with a wide choice of western and local food. Very attentive staff. {On a personal note: I am allergic to eggs and I was really surprised how they catered to my special need. One day I chose toast bred on the buffet and took it to my table. Before I could bite into it, the assistant manager of the Seasons Café (his name is Jack Kan) came to me and informed me that this bread was made with eggs and he provided me with an extra basket of bread that I could eat. Now, I have never experienced such an attentive service - I was speechless and really really grateful! Again many many thanks! }.
Last but not least: high service-level! To compensate for the closed swimming pool due to renovation works they offered to bring the guests in golf-carts to the nearby sister-hotel! A perfect offer for those who love to swim before breakfast like me! So in all - a wonderful and perfect stay!

A wonderful stay with attentive staff and great food
Reviewed 1 week ago

Our stay was very enjoyable and just perfect. The staff was at all times very friendly and helpful, especially Amur and Susan made our evenings at the Paulaner restaurant a lovely experience and we also enjoyed the delicious food there very much. The hotel overall is very spacious and spreads a calm atmosphere, together with its location and the great views of Suzhou. We loved it!

Great F&B team
Reviewed 4 weeks ago

Nice relaxing ambiance in this hotel in front of the lake.
The staff is very attentive especially to answer your needs and requests. The F&B team is working together to provide a very good service : Allen from the lobby bar and Ameur at Paulaner

Great afternoon leasure time spent in the executive lounge
Reviewed 1 month ago

The lounge has a great view to the golf court and the skyline of JinJi lake. The snacks was at a good level. Had a cozy , relaxed time when the 9 months old baby is sleeping beside.

Avery liu, Tian Zhang and Chloe GAO were all very nice and kind.