4.5
Very Good 448 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Free use of the health club: indoor pool (with bar), ample cardio, weights, relaxation areas
  • Watching the sun go down over Dushu Lake
  • Beer, bread and brats at the Bavarian-themed Paulaner Brauhas restaurant

What To Know

  • Free mini bar in Executive Deluxe class rooms and higher
  • Free WiFi throughout the hotel
  • Anything offsite requires a transfer; taxis must be ordered in advance

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Hip Lobby Lounge Luxury Bar restaurant Modern

Overview

Resort-like business hotel between two lakes in a fast-growing economic region west of Shanghai

The Lowdown

The 458 rooms, including 77 suites, feel like a contemporary upgrade to an executive office, all clean lines and gleaming dark wood furniture updated with modern patterns and a palette of earth tones with pops of goldenrod and Tiffany blue. Marble bathrooms come with separate bathtubs and rainforest showers. Massive ballrooms and ample meeting spaces may bring in the convention and wedding crowds, but Shanghaiers can also find weekend relaxation on this golf-course adjacent island between Dushu and Jinji Lakes. The brazilian coffee scrubs and Balinese massages in Yang Spa certainly help.

In the Area

Suzhou Industrial Park’s Oriental Gate Building (a.k.a. “the one that looks like a giant pair of pants”) may be a new architectural icon, but it was landscapes that put this “Venice of the East” on the tourist map. Aside from its many canals (check out quaint 1,200-year-old Pingjiang Street), the UNESCO-protected Classical Gardens of Suzhou are reputedly the best in China, merging art, nature and metaphysical ideas from as far back as the Song Dynasty. With its ancient wooden houses and cutesy bridges, nearby Zhouzhuang, Watertown provides a glimpse into the city’s silk-shipping heyday along China’s 1,104-mile Grand Canal.

How to Get There

Kempinski Hotel Suzhou
1 Guobin Rd, Suzhou Industrial Park
Suzhou, 215021 China

Reviews

4.5 Very Good 448 Reviews
Good Experience
Reviewed 1 week ago

Good experience at Kempinski Hotel Suzhou. Kids liked the swimming pool and the kids club. Front desk staff was very warmful. Dinner at WHG restaurant was delicious and worth the price. There were 8 bottle soft drinks in mini bar for free.

Mid autumn
Reviewed 2 months ago

Happy to be here again. I love Suzhou for its original city buildings and gardens, also the Eslite Bookstore, and the wonder wheel nearby.
I am surely to be here again.
The food and beer at the Paulaner Beer Festival was great. Also love the "song shu gui yu" at the Chinese restaurant.
Many thanks to the guys at the front office and the lounge, who helped me to upgrade my rooms.
Thank you!
A little far away to the downtown and the attractions, but taxi and didi was available.
Maybe the facilities were outdated now, and the maintainence was good.
很高兴再来这里,喜欢苏州的古城和新城,花园和博物馆,诚品书店和摩天轮。
这是一个怀旧和创新融合在一起的城市。
谢谢苏州凯宾斯基。

lovely hotel, great views and golf
Reviewed 3 months ago

We had the executive suite and it was perfect. The room was well appointed, comfortable and had amazing views. The bed and bedding was luxurious. The bathroom was huge with a beautiful shower and everything else you wold need.

The staff was delightful and JoAnn Chen deserves a special call out for her hospitality. She spent time with us helping us to navigate the trains, subways and things to do on Shanghai and the area. The breakfasts were perfect with an incredible buffet that had American and Chinese food.

The pool area was relaxing and we enjoyed the hot tubs after a long day on the golf course. Fitness Center had everything you would need and is large.

The Suzhou Center(mall) is close by and had every store you can imagine.

Highly recommend this hotel if you are in Suzhou!

Amazing staffs!
Reviewed 4 months ago

Dear Mr. Bosse,

I was well impressed with the time that I spent in your hotel Kempinski Suzhou.

From Manager, Maxwell Qian to Zoey Zheng to concierge Phil and the rest of the concierge staff, everyone was extremely accommodating and went the extra mile to help me to have an enjoyable stay. Maxwell Qian organized my itinerary where to visit in Suzhou as a foreigner visiting Suzhou for the first time and provide me details and history of the places. Zoey Zheng welcome me with that beautiful smile and walked me to my room and show me this beautiful property and Phil ensure I get in the taxi safely to the destination that I’m was visiting and ensure the driver put on the air-conditioning in this humid weather. I did not get the staff who prepare me coffee this morning during breakfast and personally served me!

It is rare to find a hotel that is so mindful to their guest needs. The hotel itself was lovely and comfortable and it really enhanced my experience as well.

Thank you and congratulations to you and to your team for an outstanding job. I would highly recommend this hotel to my family and friends and will return again!

Regards,
Sheryn Lui

Nice hotel, lovely lake views and garden walk
Reviewed 4 months ago

Staying one night here does not do justice to the property. Its a huge resort, with a lot of open space devoted to a garden, play areas, boat jetty, etc.

I stayed in one of the higher floor rooms, with expansive views of Lake Dushu. A brisk walk down the pier and lavish gardens, with meandering pathways, led me to find a tennis court, kids play area, and much more. The property is very well laid out, with excellent maintenance and management.

I did not have dinner here, so the only meal was breakfast for me. There were enough western vegetarian dishes to whet my appetite. The breakfast restaurant is a huge one, with a wide variety of food to gorge on. There is a floor dedicated to kids play and activity zone, but since I was visiting at a non-holiday time, there weren’t enough kids to operate the area.

A really well laid out property, perfect for the ultimate vacation in Suzhou