4.5
Very Good 1824 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Airy 38th floor lobby with 360-degree views of the city and afternoon tea
  • Prime Puxi location is walking distance to prime shopping and sightseeing
  • Twice-nightly free shuttle service to Xintiandi and the Bund (Fridays and Saturdays)
  • “Secret” balcony off the 60th-floor Executive Library (Guinness-certified in 2005 as the World’s Highest Library)

What To Know

  • A daily breakfast buffet is available for a fee
  • Spa packages are available Mandara Spa for massage and treatment services included in-rate
  • WiFi is available for a fee

Amenities

  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Hip Lounge Luxury Romantic Lobby Resort function hall Villa swimming pool hacienda Suite

Overview

Sixty-floor building next to People’s Square mixing business and pleasure with a spa, indoor-outdoor pools and five restaurants

The Lowdown

On the top 24 floors of Tomorrow Square, a futuristic glass-and-steel tower that could double as a supervillian’s lair, the JW Marriott occupies prime Shanghai real estate. Each of the 342 Art Deco-inspired, masculine rooms in rosewood and hunter green offer sweeping city views, especially from the floor-to-ceiling windows in the deluxe corner units. Rounding out the business-leisure offerings: indoor and outdoor pools, a 24-hour fitness center, the exotic Mandara Spa and five eateries/lounges, including the grand Wan Hao Chinese Restaurant.

In the Area

People’s Square, an old racecourse reclaimed as a vast green park, is the cultural heart of downtown Puxi — and by extension, Shanghai. Catch a symphony or ballet at the swooping Grand Theatre, explore traditional Chinese craftmanship at the Shanghai Museum, or go modern at the Museum of Contemporary Art. China’s most famous shopping street, Nanjing Road, connects the park with the The Bund to the east and the Shanghai Exhibition Center to the west, and the Urban Planning Exhibition Centre ties it all together. Bling-hounds shouldn’t miss nearby Xintiandi, a high-class, car-free dining/shopping/entertainment district with many original Shikumen-style stone buildings.

How to Get There

JW Marriott Hotel Shanghai Tomorrow Square
399 Nanjing West Road
Shanghai, 200003 China

Reviews

4.5 Very Good 1824 Reviews
Great hotel
Reviewed 1 day ago

The hotel was excellent. The food was wonderful and the staff was very welcoming and helpful. The Executive Lounge was a perfect place for breakfast with a great view. The rooms were well appointed (particularly the suites) and have a good view (when the air is clean enough to allow it).

Great Service at Aging Hotel
Reviewed 2 days ago

Good for : High level of service, Easy sightseeing, City Views
Bad for : Local flavor

Located right next to Peoples Square, JW Marriott is conveniently located near many major Shanghai tourist sites. The lobby is located on the 38th floor which has a nice and large seating area where many congregate throughout the day.

This hotel is mainly geared towards an international crowd and specifically business executives. The Chinese staff all speak proper English down to the housekeepers. When knocking on doors for housekeeping or turn down service, their first line of questioning is spoken in English. There is a large chef unit that is diverse culturally.

I was upgraded to a higher level room with views of Peoples Square, Shimao, Pearl Tower and vast endless views of Shanghai's Skyline. I would not say the hotel is old, but there are areas of the hotel that are aging or have never been remodeled. It seemed odd given the price for rooms. It is especially noticeable in the bathroom and their gym/lockers. The dry sauna has warped wooden boards where a few pieces felt loose and would snap if stepped on.

The breakfast and cocktail dinner service in the executive lounge is underwhelming in choices and I would not pay for lounge access in the future. One night there was an Indian couple which mentioned to the chef they are vegetarian, and with the limited vegetarian offerings the chef said the next day she would make a point to put out more vegetarian items. Bonus points for being such a courteous Chef but also negative points for making the rest of the guests have to choose from those vegetarian dishes.

The menu changes daily and the chefs are very attentive about replenishing dishes. The breakfast buffet in the lobby is fantastic in quality and variety suited more for western taste. Although the price point is fair if it wasn't included with your room, what is a detraction is they bring you a bill during your meal and don't have a system to check guests first before seating them if breakfast is included with their room.

There are two separate elevator systems to reach the lobby from the ground entrance and from the lobby to the guest rooms. The wait times for the elevator definitely are on the longer side and especially if you are coming and going to the gym. It was confusing the first time going to the gym which will be 3x confusing if I try to explain it in type. Once you go the first time it becomes a breeze.

High Tea
Reviewed 1 week ago

Excellent . A must try if one enjoys high tea.
Also the view is superb well worth the price . There is even a pianist to serenade you while enjoying the tea and the gorgeous view. That is how one truly appreciate the ambience of place.

Location and Skyline Views
Reviewed 2 weeks ago

Location location, when I visited China I always book a hotel close to subway beats having to translate to taxi driver, China has a great subway system you need to download the metro app and you are set.

If you are visiting Shanghai first time and do not have too much luggage take the metro. From the airport need follow signs for metro, go to the lower level but a ticket cost only 5RMB to peoples square take line # 2 will take you 30 minutes.

Exit # 11 : when you get off the subway all you need to look for is exit # 11 it’s a 5 minute walk to hotel. Once you exit was just walk straight it’s the tallest building right in front of you . Pass the star bucks and keep going and there it is. To the right of you is the porsche dealership.

Once at hotel take the elevators 38th floor to check in. 38th floor is lobby level also where the cafe is and the restaurant which serves breakfast buffet, I am sure lunch and definitely dinner had a lot of western choices and yes many of the staff at the restaurant and checkin all speak English.

At check in was advised I could have complimentary breakfast at the restaurant if I choose not to go to the executive lounge on the 59th floor.

My room was on 57 Executive floor, room was excellent as always bathroom was smaller than most JW properties. View was spectacular did not get upgraded to corner room, which I here had better views still not complaining. After checking went to the executive lounge which has some great views and also a private staircase to the tallest library on the 60th go check it out.

The lounge I found it to be small for this caliber hotel with many with access tot the lounge. Happy hour 5:30 to 7:3 was always crowded, no where to sit and I am serious no where to sit also very poorly designed in respect to lay out where the all food is presented and plates hidden below where the main hot dishes are and constantly running out of plates. They tried too fit in more tables to accommodate patrons and you are bumping to people or chairs. Selection was good but they need to put more vegetarian dishes as most were meat or had meat. Did. It use for breakfast how we 1 day I came in after a jog to get some juice around 10:30 weekend and the pace was packed. They do a good job of cleaning up to make room for others.

Overall location was just perfect . Definitely will be back with my family as this was a business trip. It’s a good 2 mile walk or jog to The bund which I did every day.

Have fun and explore Shanghai with JW as your Home.

FYI - I did look at booking the Ritz and Edition but you cannot beat the location, views and access to metro.

The Value of Luxury and Service!
Reviewed 2 weeks ago

I have stayed in JW Marriott Shanghai Tomorrow Square for three days during my business trip in Shanghai in November, 2018. I was very impressed by the quality of service, food and value of LUXURY in marriott lounge.

I 'd high recommend to purchase a lounge package for a little over $50.00 U.S dollar daily if you're not a marriott elite member. You have a full day access to lounge with breakfast, afternoon tea and light dinner with liquor. Upmost, you will receive the excellent customer service experience received by each marriott lounge service professional.

I'd especially to thank you lounge manager Melissa, and supervisor Taryn, Young and Carlesi !!! They did a great job !!!