The Ritz-Carlton, Aruba
What We Love
- Private dinners on Palm Beach
- “Weightless” hammock massages at the onsite spa
- A beachfront outpost of the New York City steakhouse, BLT, complete with a raw bar
- The 24-hour casino
What To Know
- The hotel is located on one of Palm Beach’s quieter stretches
- For access to the Club Lounge services (complimentary breakfast, cocktails, a dedicated concierge, etc.), guests should book rooms on the 7th floor
- All rooms offer at least partial ocean views
- Guests can take yoga, Zumba, and/or Tai Chi classes on the beach
- Free WiFi
- Kids Club
- Parking On Site
Even when it’s at maximum capacity, this sprawling seaside haven never feels crowded. The thoughtful public spaces, which range from separate children and adults-only pools to a 15,000-square-foot spa, which pampers guests with a tropical island-inspired menu, are to thank for that accessible tranquility. It’s a similar brand of stylish seclusion that the 320 contemporary rooms here, all with spacious layouts, exhibit—for an outdoor shower with Caribbean Ocean views, splurge for the Ritz-Carlton Suite. Fortunately, the entertainment options, from a hopping round-the-clock casino to a thoughtfully curated Kids Club, are just as available as the pockets of peace. If it’s paddle boarding and kayaking you’re after, look no further: the resort offers easy access to one of the calmest patches of sea on the entire isle. And though the aforementioned BLT remains one of Aruba’s most coveted spots, the hotel’s more low-key dining options, including Solanio, a casual Italian eatery with an open kitchen (and one of Aruba’s best breakfast buffets), and the poolside grill, which fires up burgers on a wood-fired parilla, make for tasty competition.
In the Area
The adjacent ocean and its white powder sand beach give you little reason to leave, though the resort is only eight miles from the bustling harbor city of Oranjestad and attractions including the Aruba Aloe Factory and Museum, which traces a 160-year-old cultivation process, and the island’s Archaeological Museum, which showcases the meticulous recreation of a maloca, or a native communal hut. The concierge can help plan trips to other local attractions like the Bubali Plas, a fresh water lagoon that doubles as a gathering place for the island’s many bird species, or Arikok National Park, a lush 7,907-acre treasure full of native wildlife.
How to Get There
I am celebrating my 50th birthday, and this is a fabulous place for it!
The property is beautiful, and the service is extraordinary! You will not want for ANYTHING! This is the platinum star level service. It is worth every penny!
This was our 2nd time staying at the ritz in Aruba..we are spg Amex cardholders and always choose spg properties whenever available. The hotel is very nice, we upgraded to an executive suite which was breathtaking. The food here, especially breakfast is very good.
We did have a problem during this trip and the way it was handled (or lack thereof) I consider unacceptable for any property, especially one that has such a name to live up to like the Ritz-Carlton. My husband stepped on an object in the sand next to his beach chair on the property (not near the ocean, directly next to his chair). It seemed to be a broken tree stump or broken umbrella, regardless of what it was it did quite a bit of damage to his foot (pictures included). I totally understand accidents can happen anywhere and do not hold the property liable but do think that they dropped the ball with how it was handled. Other than providing us with bandaids and ointment from a first aid kit nothing was done, no follow up of any kind and when we went to the beach the following day no marker was placed and the object was not removed or even covered, which I find more upsetting than absence of follow up and it shows complete lack of concern for guest safety. My husband is a surgeon and knew what he needed to prevent sand getting in the wound, I called an urgent care to see if they had it and was charged for the phone call (I was later reimbursed after I explained what happened). I wrote about the incident in a survey that the hotel sent me after our stay and never received any kind of follow up from management. Although we do love this property we will not be returning.
Our first time in Aruba and at the Ritz- Carlton. We have stayed at many high end hotels. The Ritz-Carlton Aruba was strong in all areas, even if not as luxurious as we have experienced at other high end hotels.
Check-in was pleasant. I was a bit disappointed to not be upgraded to a suite given my Platinum SPG status and the fact that the hotel was not full. I was offered and accepted a reasonable offer to upgrade to a suite. But, it meant that my hard-earned SPG status didn’t do much for me. Just a decision by the hotel, but not one that did much to earn my loyalty.
The accommodations were very good. Our suite was spacious with a second half- bathroom, extra storage and a living room. Service also very good and staff polite. Lobby area is attractive. Bar is well managed. The two dinner restaurants - Casa Nonna and BLT Steak - were excellent. Live evening entertainment was mixed - way too mellow for our taste during the week, better on Friday.
The beach is beautiful. Service is polite and very good. Lunch menu could be more diverse. Don’t love the “reserve the chairs” game, but this hotel not alone with this. After walking the beach through other hotel properties, we appreciated the more quiet environment at the Ritz. It felt different than the Marriott and Hyatt.
We are not gamblers, but casino nothing special. We didn’t visit other casinos so don’t have point of comparison.
In summary, no major complaints and everything was at least very good. We will likely return. Only reason not five stars is that the property and service don’t quite hit world class we have experienced at other hotels.
My local casino sent me (almost all expenses paid) to this property. I liked the beach and was extremely impressed with the servers on segways. Service is fast and efficient. Your drinks are still frozen and your food is still hot. Whoever thought of using segways is brilliant. Our beach server, Ely, saw us hours after leaving the beach and still called us by name. That is impressive.
If you love powder sand beaches and warm turquoise water then this is the place for you. All the shopping and plenty of restaurants are within walking distance (and the walk is on the beach!\
The room was well appointed and right next to the ice machine, which at first I thought would be noisy but I never heard a peep and it proved extremely convenient. The bathroom is very large but the water pressure could be better.
One day our room didn't get serviced at all, don't know why, especially disappointed because I tipped her the first day.
We ate at the Italian restaurant the first night and it was excellent.
Be sure to catch the sunset on the balcony of the lobby bar.
Basically everyone we came into contact with was friendly and professional. It was a very relaxing vacation.
The casino leaves something to be desired.....and I won money so this isn't a sour grapes complaint. They were having a big party for the 5th anniversary of the casino. Specialty cocktails, cash drawings, photographer, everyone dressed up. I asked, while I was playing at a table, "how do I get in on the drawings?" "That is for locals only" was the reply. I guess their money is greener than mine. Dealers ranged from top notch to not knowing how to deal the game, and they change every 20 minutes so you don't know what you are going to get.
A casino manager did speak with me after I made a passing comment at the front desk. To his credit, he said he would address these issues. The casino is apparently going non smoking starting January 1.
I visit the RC Aruba annually... specifically this property in Aruba. The Club Level /Concierge Lounge is a must at this property. The staff and service is impeccable. Cadir is exceptional. He remembers our likes and ensures that our experience is always personalized and consistently outstanding .He is vivacious,
pleasant and dedicated. We look forward to our visit. He is a contributing factor to my selecting the RC Aruba in late Fall/Early Winter annually. His high standards and level of dedication in any area of the property he is assigned to is evident. His smile and presence brightens up everyone's day and is infectious..I see him interact with all of the guests and he akways brings out a smile. As a loyal RC /Marriott guest, this property has one of the best clubs and staff in the brand. I would be remiss if I didn't say that we can't wait for our next visit and see Cadir😁