Riu Palace Aruba All Inclusive
- Free WiFi
- Kids Club
- Parking On Site
When you stay at Riu Palace Aruba All Inclusive in Noord, you’ll be on the beach and minutes from Old Windmill and Butterfly Farm. This 4-star resort is within close proximity of Omnibus Tennis and Bubali Bird Sanctuary.
Make yourself at home in one of the 450 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.
Food & Drink
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at a restaurant, or stay in and take advantage of the resort’s 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Business & Travel Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
How to Get There
I just got back yesterday from my 1 week stay at the Riu. I"m going to give you an honest review, no B.S. I'm a person who is not gluten free or vegan, I'm not a snob, I like the 99 on Friday nights and I spend an average of $12.99 for a bottle of Chardonnay. I'm a person that gives the benefit of the doubt all the time. So here goes. First the Pro's, then the Con's, then a Summary. Pour a glass of wine or grab a beer and sit back and relax for the real truth.
Pro's- We checked in Saturday, December 1, the check in was awesome, Champagne handed to you and the room request met and the room ready all at 12:30 p.m giving us plenty of time to change and enjoy the glorious beach. You get a blue "bracelet" to wear to identify that you are with the Riu, if you lose it, you pay $100.00 to replace it. You get (each) a card for your towels, if you lose it you pay $20.00 to replace it. This is so you an get clean towels each day. You go to the towel shack give them the card and you get a towel, you give them back the towel and you get the card back.
We had a room on the 9th floor in the B building with a very large balcony with two chairs and a table with a ocean view, pool view and beach view. Lovely !!!! The room was clean and spacious, the bathroom large and had all the shampoo, conditioner, lotion, shower gel we could need. My hair dryer did not work but when I called to inform them, they assured me someone would be up within 10 mins and they were and within 20 mins I had a new hair dryer. I called and thanked them. That was the only time I had to call with an issue. We had clean towels every single day, two for the morning shower and two for the evening shower. We had two face cloths and a mat for when you step out of the shower. The bar in the room was stocked and it held 4 bottles of alcohol, Bacardi rum, Smirnoff Vodka, some type of brandy and Red Label Scotch. The frig held the local beer and coke, sprite and water. The maid (Jackie) was lovely, so nice and the bar man came each day to see if we needed any more alcohol (we were fine). They had ice bucket and glasses, a coffee maker as well. The room had a safe that worked well and a huge closet. Clean sheets and air conditioned.
BEACH---NOW, the beach is public so they cannot possibly monitor who does what on the beach so complaining about people putting towels to hold a place to sit is not fair. It's a free for all. If you get a drink and bring it on the beach, be responsible and take your trash with you. There are NO plastic straws given out they are all paper, they give you small plastic cups for your drink. They do not deliver drinks on the beach because it's a public beach so you have to go to the bar to get your drink, it's not the end of the world. The beach is gorgeous and the water clean and warm. There are free blue rafts if you want them and they are wonderful, enjoy them. Free kayaking (we didn't get a chance to do this but it's free). If there were no chairs, we simply got them ourselves and put them where we wanted them, there is plenty of room on the beach and not crowded at all. We left our chairs, towels and my beach bag on the beach while in the water and nothing was disturbed at all. But like anything don't leave anything of value, I kept a few dollar bills for tipping in a book and it was fine.
POOL- we are ocean people but the pool was never crowded and always plenty of lounge chairs not in use. We never saw a lot of kids and when we did they were well behaved and never an issue. The pool is very very clean.
ELEVATOR- we NEVER waited long for the elevator EVER. So this may be a good time of year to go as it was not very busy.
STAFF- very friendly and accommodating.
CONS--- The bed was large (two beds put together to give a very large king size bed), the pillows were small and there were 4 of them. When I sat on the bed a song from the Flintstones played in my head "bed rock, twitch twitch". It's a bit hard and I was afraid if my head went off the pillow I'd get a concussion but I like soft beds. I did not lose any sleep because of it. Being on the ocean every day, fresh air and swimming makes for a good night sleep
ROOM-Although we had a beautiful view of the ocean etc we also had a view of all the people in C building across the balcony. This can be either very entertaining or traumatizing depending on your likes. SO if the people across the way can be viewed by you then you can be viewed by them so please shut your curtains when changing for the evening. LOL We caught a guy above us, with a lovely zoom lens taking pictures of the lady in Building C walking into the shower. So please be conscious of this.
The room was fine, yes the bureau was older and the drawers hard to open and close but it served its purpose and that was to contain our clothes. So it was not a huge issue for us.
FOOD -This is a big one for us...again, we like the 99 restaurant so that will give you an idea that we are not snobby.
Japanese place the first night and OMG it was horrific. I NEVER in my life had to spit food out and I literally was going to gag if I didn't so I discreetly spit it onto my fork and was done. There was zero good to say about this place. Many other guests agreed with us. I literally found a bone in my tuna that was on top of sushi.
Italian place, well we are Italian, so i'ts hard to please us but with that said, the buffet was great but the main course was sooooooooo salty, I mean we took two bites and we were done !!! Horrible !! But they were the only place that served Amaretto so that was good.
Steak House- The chicken Cesar salad was served (mine) with no chicken and no dressing, my Fiance had 2 pieces of chicken which he so graciously gave me one. The only thing decent and I mean Market Basket decent was my steak and my Fiance's was dry, he had the fillet. It was eh. This place also serves Lobster, so when my Fiance asked if he could also get the lobster tail with his steak, he was literally laughed at. I thought this was ALL inclusive. Guess not. LOL
Krystal- this was the ONLY place that was a teeny tiny bit above average. They served champagne, gave the ladies each a rose and the food was pretty good.
BUFFET- This is THE ONLY place you can mix and match your meal. Breakfast was eh, the place is sooooo cold that by the time you get your food to go and sit (either in or out) everything was cold. The fruit was not in season and tasted like it does here in the states in Winter, the baked goods are not good, I don't know how you can screw up a donut but they seemed to have perfected it. It was avg breakfast.
LUNCH BUFFET- below average at the buffet, we found the food MUCH better at the Nautilus which is over across from the pool for lunch, much much better meaning average.
DINNER BUFFET- I tried the pasta and Italian dishes and they were poor (but again, I am Italian so I have to defer to someone else.) The french fries were great. Mexican night was awful. Nothing to rave about here folks !!
We literally never eat dessert and we got dessert because we had room for it every night. The baked goods lacked any type of flavor. I decided one morning to have a donut because it looked good but it took me a whole minute to chew one bite. So don't be surprised when you find the muffins etc without any type of flavor or light and fluffiness.
The food was so poor that we ate desserts which we normally would not eat because we wanted to lose the flavor of the meal or because we were still very hungry.
WINE---OMG, again, I"m not a wine snob, I like Bogle, I like Woodbridge, I average about $12.99 bottles when I shop. But this stuff was horrid, it's called Frontera and they serve it ONLY !! You want Chardonnay that's what you get, you want Merlot that's what you get!!! ONE type of wine in the whole entire place. It's a $5.99 bottle of wine. I don't drink hard stuff so I was not happy with this at all.
ALCOHOL- They DO NOT serve top shelf, you can ask for it all you want and they don't have it. They have some top shelf at the casino bar but you have to pay for it. The best Vodka is Smirnoff or Absolut, Rum is Barcardi silver or gold, no beer but their brand. Not even a bud light. The Rum they make with the mixed drinks has no label on it. They take the labels off, they call it the hotel rum, you have to request Bacardi if you want it. They do not have any good whiskey. There is NO top shelf at all. There is no Kahlua no Amaretto. A white Russian is with coffee brandy. They don't have cream they have a milk cream. Bring YOUR OWN WINE !!!
ENTERTAINMENT- there is hardly any. The only music they play is Spanish rap or electronic Spanish music. Rarely you will hear an American song. Every now and again you will hear Whitney Huston "I wanna dance with somebody". Rarely will you hear any music with English lyrics, or Caribbean music, no steel drums, no Bob Marley. The music is run by kids in their early 20's they really need to mix it up a bit. It was great in small doses but got very very repetitive with the same songs playing all day !! We literally shut our door just to drown it out while we were readying for the evening. There was no nightly entertainment, One night was a "Carnival show" it was soooo boring and again with music with lyrics we could not understand and just a bunch of kids in their 20's rapping and jumping up and down. Another night was a "jumping show" that's what it was called and that is what these kids in their 20's did, they just jumped up and down and acted out a gang violence theme while jumping to Spanish rap music. VERY VERY BORING. Who ever said on here that the entertainment kept them awake, I don't get it, it was sooo quiet. The pool area dies at 6:00 p.m. There is a disco next door at the sister Hotel, but again, Spanish dance rap music. They need someone a bit older to coordinate the entertainment and gear it to the audience they are entertaining. We hang out with our kids who are in their twenties all the time and like all types of music but this was just not even Caribbean. YES I do understand that I am not in the States so I get that the music may be in another language but it could have been a mix, it was the same music on a loop.
OVERALL- So with all that said, the place is gorgeous, clean, the beach is amazing, the water warm, the weather awesome, the people friendly, the room clean and large, your needs met. The Hotel is within walking distance to downtown with nice shopping and casino's to play. But if you are going there to enjoy fine dining and beverage, it's not going to do it for you. If you want entertainment it's not going to do it for you. WE talked to so many people we met on the beach, in the elevator etc and they all concurred with regard to the food and beverage, so be forewarned.
You come here because there are only a limited number of All-Inclusive hotels here and it does save you money on food and drink. If you stay at the Marriott it will cost you about $550.00 a night and you have to buy all your meals and drinks which is costly. So you have to weigh it all in.
We made many trips to town both downtown on the left and downtown to the right of the hotel. We did excursions, like the DePalma Island which had amazing snorkeling and the fish were exquisite. The shopping is great, the transportation easy and affordable (we used the bus at $2.60 each and taxi which was $10.00 (but it was past midnight so they increase the normal $7 by $3 more due to that time). We had a great time !!
But when we got home we made a nice big bowl of pasta with chicken cutlets and fresh Italian bread and a nice glass of Josh Chardonnay. LOL Cheers to a happy vacation. Hey any problems we had someone would have been happy to have so I am blessed to have had these little issues. :) Merry Christmas to you all and be blessed that you are reading a review to a place that you can afford to got to as many of the people there are not so blessed. So keep that in mind. Aruba needs us there, they depend on us and that is why I think the Riu should be doing a bit more to make it a place you want to stay at. They don't need to spend $20.00 on bottles of wine but meet us in the middle, how about taking the $5.99 bottle and upgrading to a $12.00 bottle. :)
We spent the week of Thanksgiving and could not have had a better time. The rooms had a great view of the pool and beach. Housekeeping was outstanding. The beach was so clean and the pool area had plenty of room for the 5 of us and our favorite was the entertainment staff at the pool, they were outstanding!!. The only thing that could have been better was the food. Breakfast was great but lunch and dinner could have been better. Not that it was awful but it wasn't great either. We will definitely stay here again.
The rooms were very damp we had four Jr. Suites on the fifth floor over looking the pool. The maid service to the suites was poor - we could not get clean towels every day. During our one week stay they never cleaned the toilet. However they did provide a brush for us to clean the toilet. The cleanliness of the Main Buffett area was no better the floors under the tables were filled with crumbs and ants were crawling all over the floors for days even after we informed the staff. Coffee service in the main Buffett was a problem every morning. Most mornings we had to ask three times for coffee cups. Then had to ask for coffee and milk separately. This was ridiculous! The food in the Buffett was plentiful but lacked flavor. The sit down restaurants were awful. The in the Steak House you could chose your entrée only you were given a fixed appetizer of seafood some of the people in our party don't eat seafood. Also there was no choice of sides. The vegetable in every sit down restaurant every night was summer squash and zucchini. I would also like to tell you the all inclusive drinks were by location. For instance expresso coffee after dinner was only available in the Italian. Amaretto was only available at the sports bar & bar in the nightly show area. The casino had the most limited bar at the resort. I felt we were there for the purpose of making money for the hotel owners and not treated like guests of the hotel. NEVER AGAIN!!!!
We took our blended family of 7 to the Riu for Spring Break this year.
After spending some grown up time on the island at the Marriott Solaris the year before, we wanted to share this wonderful island with our kids.
We rented 3 rooms. Two were semi-attached. There was a keyed door and then two rooms (with keyed doors) behind it. This worked well for our younger children as we could leave both doors open to go back and forth during the night if needed. Our older kids were down the hall a few doors. To our knowledge there wasn't a suite option on site.
Overall the property is very pretty and the pool area is gorgeous. The location on the beach is a nice one and it's near the rest of the larger resorts on the island.
The staff was friendly & helpful. We found the on-property restaurants to be very hit and miss, and most of the time opted for the buffet. The kids LOVED the buffet, and it was pretty good (the grown ups just tired of it after a while). The bars had great service, but, like most all inclusives, the drinks weren't very strong and there weren't options for upgrading the liquor.
You will definitely know you are in an all inclusive in this resort. The bars, coffee shop and other amenities are all super generic and you'll see the same food being offered among them (same pastries on the buffet as in the coffee shop). The adults only Riu next door was better on all fronts though.
I believe this is only one of two all inclusive options on the island, and it was definitely the best choice for our large family. I'd recommend it for sure.
Loved this hotel. I was surprised because I knew it wasn’t a new hotel and it had been renovated my room was a junior suite and the view from the balcony was gorgeous facing the pool and ocean and the room was so clean. The staff was amazing and the food was all top shelf and delicious. This all inclusive is a must. The Riu Antilles which is brand new and connected was nice but I liked the Palace better for its character. The Antilles is adult only the Palace does have children but in no way did they cause any disruption.