Riu Palace Aruba All Inclusive
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
When you stay at Riu Palace Aruba All Inclusive in Noord, you’ll be on the beach and minutes from Old Windmill and Butterfly Farm. This 4-star resort is within close proximity of Omnibus Tennis and Bubali Bird Sanctuary.
Make yourself at home in one of the 450 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.
Food & Drink
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at a restaurant, or stay in and take advantage of the resort’s 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Business & Travel Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
How to Get There
We have been to four RIU resorts in three countries. This one was a disappointment. The Italian restaurant was terrible and the steak house was as well compared to the other resorts by RIU. Very damp in the room (no exhausts and the door was always closed with air on). All clothes, even those in drawers and closets that were never worn, had to be taken home to launder and dry. No stores in the building (either go next door or drive somewhere else (the Holiday Inn or Super Foods) to buy even sunscreen. No ATM machine. However, our room was immaculate and when we said the drain in the shower was clogged and water was building up it was fixed quickly. All employees were great.
Spent a week at the Riu Palace Aruba in a Jr. Suite with full ocean view (room 406). Our room had a large balcony and two views of the beautiful Caribbean Sea-one from the sliding glass doors in the sitting area and one from large windows in the bed/bathroom area.
Our room was impressively clean. Amenities weren't great quality, but sufficient for one week. Great shower pressure & plenty of hot water.
Theme restaurants don't take reservations. We did pop into the Italian restaurant one night around 8:15 because we saw open seats. The hostess was waiting on a party of 4 to arrive. She said she would give them 15 min. and if they didn't arrive we could have their table. Lucky for us they didn't arrive. The Italian restaurant was very good. The buffet was above average based on past experiences at other all inclusives.
You do need to rise early & save your beach/pool chairs. Regular 'sandblasting' happened at the beach so we chose to hang out at the Rui Antillas pool next door. Why? No kids. The Rui Palace Aruba pools were full of kids. They're there on vacation, I get that. That's why we chose to find our happy place at the resort next door.
Speaking of kids, the Riu Palace Aruba is a family resort. 95% of kids are awesome; it's the remaining 5%...slamming doors, yelling, running aimlessly, being unsanitary at the buffet, crowding onto the elevator before others exit, etc. It's not unreasonable to expect kids to have some manners.
Overall, great vacation!
We were 6 adults and a baby. The service was excellent, amazing food selection at the buffet restaurant, including seafood. There was a live band nightly and the option of going next door to the show at the adult’s only hotel and even their nightclub, Pacha. The casino was a welcome diversion as was a walk down the strip after dinner. The Hardrock Cafe had a fabulous classic rock band playing one night. There are great options for dinner outside the resort. We enjoyed Madame Janette Restaurant.
The beach is great, although the water was surprisingly cold when first going in. The weather was sunny and warm every day with a welcome gentle breeze.
My wife and I are staying at the riu palace in Aruba for 11 days. We’re on the second to last day of our trip and I have a laundry list of complaints. I have stayed at riu hotels before and planned on staying in the riu Montego Bay in January but I’ll be cancelling that trip after this experience. We paid almost $10,000 to stay here between the hotel and flights which would have been fine if the hotel didn’t flat out stink. Our room had a great view which was really The only nice thing that had to do with the riu. The hotel is falling apart in spots. You can see cheap attempts and fixing stuff everywhere. The toilet clogs almost every day and don’t waste your time asking maintanence to fix it we waited almost 2 hours and nobody showed up. I had to fix it myself. The towels we had in the room looked like they hadn’t old fecal stains on them that didn’t come out. We were grossed out by them and now check our towels before they touch our bodies. The elevators are slower than molasses! There’s only two elevators for the entire building. The Antilles next door has 5! Your always packed in an elevator nuts to butts with strangers and usually your waiting a while for one to come, and you usually have to stop at every floor on the way up and the way down. The second or third day here we had lunch at the nautilus buffet and my rice had a large clump of human hair in it... in TWO spots! I complained to the manager and they seemed like they were appalled by it but after talking to other guests and people on an Aruba Facebook page, determined it happens often here. The manager “Sandra” tried to make it right by giving us a free couples massage for 25 minutes (which I’ll get into later) and a free dinner at the already free steak house. I mean seriously? A free dinner at an all inclusive resort. Talk about a slap in the face. The couples massage was the furthest thing from relaxing. They were so rough with you and didn’t seem to give one tiny bit whether you enjoyed it or not. My wife was crying out in pain during the massage and the lady told her to breathe. She eventually had to stop. My wife started getting a rash on her right side after a few days of staying here and I wasn’t sure what it could be. Then it spread to her finger. I started getting it on my feet. After looking up the symptoms online it seems like bed bug bites. Not surprised. One night during the trip around 8pm, housekeeping decided to let themselves into our room without knocking or letting us know they were coming in. They wanted to give us fresh towels. My wife was completely naked changing for dinner and a night out. She backed into a corner and told the lady to leave but she kept coming into the room. I had just gotten out of the shower and walked out to my wife in a panic and the lady advancing into the room after being told time and time again to leave by myself and my wife. She finally left after we got loud. She didn’t speak a word of English which I get it WE are the ones in a different country but at least know enough English to know it’s time to get out of the room! One night we asked a buffet employee if we could take ice cream back to our room to eat on our balcony and he said yes. When we were leaving we were cornered by three aggressive employees who cornered us and “herded” us back inside telling us we couldn’t go any further and we weren’t allowed to leave. I felt like a confrontation was coming so I decided to back down and just eat the ice cream there. We missed a sunset sail excursion because we were both sick as a dog after eating the buffet food yesterday. We had to leave the pool after lunch and go back to the room where we were both sick all night. We missed the excursion and didn’t get to go out that night because of something we ate. When I spoke to the manager about it she was extremely rude and kept cutting me off saying that other people would have been sick which is understandable but something made us both sick and since we didn’t leave the resort the entire day it was something there. I didn’t even ask for a refund I just wanted to reschedule the excursion and she basically told me no. She did get me a case of “chill” beer which was nice considering it’s not included on the resort. That along with a bottle of champagne for our honeymoon we’re the only two nice things they did for us after everything we experienced. The bartenders Robert, Evander, and another woman I can’t remember her name were extremely friendly and so nice. They came over and shook hands with us and even talked about favorite tv shows with us. Most of the bartenders were nice there was really only one bartender that was nasty. I don’t remember her name. Taxis are another issue. Most of the time your waiting for 10-15 minutes for a taxi to show up out front. Even if you tell the front desk or bell boys that you need one they still take forever to show up. I know that’s not really the hotels fault but it seems like the riu is a lot slower than other hotels we’ve stayed at. I would recommend a timeshare rather than this dump. We have eaten every meal other than breakfast off the resort due to a fear of finding hair or other body parts in our food and getting sick. They also use super cheap liquor at the bars so the only buzz you get is a hangover and nausea. Not sure we ever got drunk at the resort. So there’s my sob story, take it for what it’s worth. Some people love the riu. Some people also like being tied up and whipped. To each is own I suppose. We will never stay here again and wouldn’t recommend anyone else does either.
The adult section of this hotel is a mold hole of a hotel . 6 of us went on this trip . The hotel has a mold problem . They are constantly painting over it .The Airconditioning does not work properly and the humidity level was so bad in my room that my dry unworn clothes were wet and so was my money that was locked in the safe. My main door didn’t shut all the way - hey good thing for those catch locks , the bathroom door didn’t shut at all and the patio door handle fell off and was next to impossible to open . You cannot make reservations in their “ speciality restaurants “ - so expect to wait about 2 hours after you get a buzzer . My boyfriend got sick while we’re there and asking for ginger ale was like asking them to give up their first born . Cabs do not frequent through there either so expect to walk to your destination . The rooms were not really cleaned properly and they aren’t that nice either . Don’t stay here ! And we have contacted the rui about our experience and were told to contact the travel agency - since when is it the travel agency that is responsible ? And the hot water busted ,the entire hotel was down and no one could shower unless you wanted an ice cold shower.