21c Museum Hotel Bentonville
What We Love
- Art exhibits throughout the ground floor, rotating every six months
- The genuine, friendly staff: Southern hospitality at its finest
- Easy access to Crystal Bridges Museum of American Art via a path from the hotel
What To Know
- It’s the newest 21c hotel, opened in early 2013
- Hive restaurant and bar are fantastic and a destination for locals, too, so reservations are recommended
- Dogs under 50 pounds are welcome for a fee of $100
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The reception area of the 21c Museum Hotels’ latest addition is bright, airy and big — more gallery than lobby. Wander the high-ceilinged halls and rooms of the first floor and you’ll discover a rotating collection of contemporary artwork that’s worth a visit in itself. But, forgoing the formal, quiet atmosphere of a gallery, the 21c creates an immediate sense of warmth with a hearty helping of Southern hospitality from the helpful, friendly staff.
Bed & Bath
There’s room to spread out in the stylish, Deborah Berke–designed guestrooms. Starting at 363 square feet, spaces include comfy sitting areas with tables, floor-to-ceiling windows and original art. Suites have separate living and dining areas and modern bathrooms with double vanities, a tub and a shower. All rooms come stocked with Malin + Goetz bath products, plush robes and Nespresso coffee and espresso makers.
Northwest Arkansas’s culinary scene takes a giant step forward thanks to chef Matthew McClure’s contemporary Southern fare at the hotel’s Hive restaurant. A menu with choices such as slow-cooked pork belly and grits, top-notch service and a gimmick that works — the hotel’s signature green penguin statues dining alongside you for part of the meal — add up to a stellar dining experience. The Hive’s bar serves such cocktails as the Arkansawyer (Hendrick’s gin, lavender, ginger and fresh lemon) and is a favorite of locals as well as guests. Afterward, work off your meal in the well-equipped gym, where artist Virginie Barré’s Fat Bat sculpture of an overweight Batman hangs from the ceiling. Fitness fans will also appreciate the Saturday “Yoga with Art” classes, held in the hotel’s gallery.
In the Area
Opened in 2011, the stunning Crystal Bridges Museum of American Art is just a short stroll away along the Art Trail. Walk past sculptures by Robert Indiana and James Turrell, then explore the museum’s collection of works by such renowned American artists as Norman Rockwell and Andrew Wyeth (admission is free). Also worth seeing is the Walmart Visitor Center, which is housed in Sam Walton’s original dime store on Bentonville’s town square. Explore the history of the company that put Bentonville on the map, then cap off your visit with a shake at the attached Spark Café Soda Fountain. When hunger strikes, head to the Big Rub BBQ truck across from the 21c for a quick bite, or Tusk & Trotter for a sit-down meal (we can vouch for the pig ear nachos).
How to Get There
My husband and I spent one weekday night at 21C Museum Hotel and were extremely pleased with our visit. The staff was exceptional. We booked a Deluxe King room, arriving hours before the posted check-in time. The front desk folks took our luggage and took my husband's cell phone number and off we went to Crystal Bridges Art Museum. We got a call the room was ready as we were walking back from the museum and learned our luggage was already in the room. The room was commodious with a king bed, a comfortable chair, and a banquette type setting. The bath was very large with a very decent shower. We never heard any other guests--no slamming doors or loud talking, All of the art was exceptional; I was especially enamored with the"fans" sculpture at the entrance to the elevator. The only confusing thing is where to park for the valet, The obvious place is blocked by The Cadillac! We are looking for a return visit next August when we plan to return to Crystal Bridges for a specific exhibit.
Clean modern hotel with excellent staff. Penguins randomly placed around the hotel and moved daily. Lots of fun. Biggest drawback is the lack of direct access between the parking garage and the hotel. Some of the best restaurants in town right nearby.
I booked this hotel as a getaway romantic weekend with my wife of 47 years. I was charged $565.00 for a Saturday night which for a 5 star hotel is a reasonable. I travel extensively and have been to the finest hotels in the country from New York to San Francisco. Well this hotel is barely a 2 star! Here is why:
1) No place to pull up and unload. Poorly marked as the sign indicating valet parking made it look like we needed to pull up. Saw another car and actually pulled on to the sidewalk before we realized it was a Cadillac covered in coins. The only good service we got the whole time was from Marshall the valet guy.
2) Check is two guys and a laptop. We were early at noon and asked if a room was ready and they said they had a deluxe for us. We got to the room and it was a handicap room, I have never been to a high class hotel where they give you a handicap without asking. Terrible, but after driving 4 hours in a heavy rain storm I was too tired to move again.
3) We asked the front desk to try and get us a reservation at a local restaurant. They said they don't open until 5 but they would give the message to the next shift and they would call my cell. Needless to say they never called me.
4) Had lunch at the restaurant which was very slow. Had terrible service as the servers stood in the corner gabbing to each other. Had to ask for refills. Had much better service at Duggan's Pub in Little Rock. Furniture in the restaurant and throughout the facility is not designed for comfort!
5) The room was big and wide open I am assuming so wheelchairs can get around. The only chair is sculpted so if you sit in it you may not be able to get out of it. I had to put multiple pillows on it to at least attempt to sit.
6) Staff was not friendly and accommodating as you would expect from a supposed high quality hotel.
7) Through out the night especially at 2 am and 4 am there were people running up and down the halls screaming, I assume they were all drunk.
8) We got up early, checked out and got the heck out of town.
I promised myself as we left I would do my best to warn others and actually answered their review email they sent me a few days later just like I did here. I wanted to give them a chance to respond before I went public. I am an Executive with a large Arkansas Company and when I get a really bad complaint I make it my job to personally call the customer and apologize. I never heard a peep from these guys which again tells me they are nothing but a bad operation.