4.0
Very Good 381 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A beautiful four-star hotel in the lovely city of Antwerp – includes a delicious daily breakfastLearning about the city's famous diamond trade – 85% of the world's rough diamonds pass through here
  • Hopping from one world-class museum to another
  • Grabbing a refreshing drink at the bar before turning in for the night

What To Know

  • The hotel is a 10-minute walk from Central Station, and 20 minutes from the Grote Markt
  • There’s a tram stop just around the corner so you can easily zip around town
  • Free WiFi is quite weak
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Overview

An elegant hotel in a quiet neighborhood outside the city center, with an inviting lounge and a lovely bar

The Lowdown

How to Get There

The Plaza Antwerp
Charlottalei 49
Antwerpen, 2018 Belgium

Reviews

4.0 Very Good 381 Reviews
Awful Experience
Reviewed 1 month ago

I could go on and on about this hotel and everything we hated about it. The number one thing to me when I stay somewhere is comfort. I had to ask them the morning following our first night for a mattress topper (felt like I was sleeping on the floor) and new pillows because our pillows had a bad smell. Made me feel like the bed wasn't clean. Well it turns out it wasn't because my boyfriend and I both discovered bed bug bites all over our bodies.

Short Break
Reviewed 1 month ago

We was very disappointed with this Hotel, it is supposed to be 4 Star, I cannot see how it has got this rating. Lots of dust in the room, laminate floor in the bedrooms which produced quite a bit of noise when the bedroom above decided to relocate furniture at 11pm, not good. There was a coach load at breakfast and the waitress was very stressed and took her revenge out on us, she didn't clean our table cloth, she slammed the pottery and cutlery onto the table, service was appalling, My wife and I would not recommend this Hotel to any one.

excellent hotel but....dont use the safe
Reviewed 2 months ago

rooms have been refurbished and are huge, good location, clean. very good hotel.
but the day before i left, someone came into my room and cracked the code of the safe, and stole my money. he left some money, hoping that i wouldnt notice until back home.
and then he closed the safe with another code. same day, someone else had the same problem with the safe. so anyone who uses the safe in the room (not recommended in this hotel), if your code has been changed, check your money !! must be inside job because nothing was broken.
recommended hotel, but zero security and no cameras in the hall on each floor

Family wedding
Reviewed 3 months ago

This hotel has very large rooms, is exceptionally clean, has more then enough space to put clothing. The staff is accommodating on the whole, but some of the receptionists could have been a bit nicer, ie. we asked if we could sit in the empty dinning room and the lady at the desk would not let. This was when there was no service going on and we wanted to meet someone in private. We booked more then 1 room and all our guest where happy with the service and room sizes they where given. The hotels update is really an improvement, with the walk in showers fantastic. I would recommend booking the front facing room 17 as this room is spacious. There is road works going on at the front of hotel but this didn’t really effect our stay.

a true gem
Reviewed 4 months ago

Antwerp is known for it's diamonds.... we found this one just glimmering with warmth and surprises. We came for a week to a family wedding and stayed in a spacious room that has just been totally renovated. The desk staff were brilliant in every way. The room was lovely and huge. Great shower and facilities. I truly cant fault this hotel in any way. Lovely spacious lobby sitting area with comfortable leather seating and a new bar. The hotel has invested alot in this new makeover and it has payed off. Will certainly be back soon.