3.5
Average 493 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A lovely hotel in Belgium's charming city of Antwerp, with breakfast and drinksStaying at a hotel right in the heart of the city, close to all the most popular sights
  • Enjoying free drinks at the bar each evening
  • Waking up each morning to a delicious breakfast at the hotel

What To Know

  • Guestrooms are on the small side, but suites are more spacious, and some have fireplaces
  • Central location in the fashion district
  • Glass bathrooms add sex appeal, but may not be for those who want privacy
chair restaurant Boutique Dining dining table

Overview

A lovely hotel in the city center, with a welcome drink on arrival and free drinks at the bar each evening

The Lowdown

How to Get There

Hotel Banks
Steenhouwersvest 55
Antwerpen, Belgium

Reviews

3.5 Average 493 Reviews
room with no privacy
Reviewed 2 months ago

Last time we stayed here we got a really small room with absolute no privacy (bed with toilet view, toilet with glass door...)
Location of het hotel is really nice, we had breakfast outside of the hotel (we stayed here before so we knew that there's a baker across the street)
The hotel is exactly the same since 5 years before but a bit more used, which makes it let sharp to the eye.

Friendly and comfortable stay at Banks
Reviewed 2 months ago

The staff were lovely;the cava most welcome;the room clean and comfy; the shower hot and fierce. Everything you want in a good hotel. The breakfast was fabulous. I couldn't believe that a continental type breakfast could be so varied and delicious. It doesn't have great views and the street was a bit noisy but overall it was very good.

Great stay in Banks Hotel
Reviewed 2 months ago

The hotel is friendly, modern, great reception with a Cava as welcome. The room was comfortable, clean and a real good bed.

We only spend one night in this lovely hotel and felt very welcome. The neighbourhood is super with lovely shops, a nice square with restaurants and the Cathedral just around the corner.

Breakfast was very good and gives you a good start to explore the city.

The service is top.

Fantastic suite visit
Reviewed 3 months ago

We stayed in a suite for a weekend in March. Before we arrived we requested a high room and the hotel honoured this request no problem and gave us a room on the top floor. We were very happy with the room, it was large and comfortable and very quiet. We didn't need the fire (which I was a bit gutted about) the bottle of cava we found in our room on the first night was a nice surprise. We went to the free drinks for about an hour the first night and it was nice and cosy sitting in the snug for a couple of beers. The tapas was a nice little selection. The hotel was so central we were able to keep popping back which was handy. All the staff were very friendly. We would definitely stay again and would highly recommend a suite to anyone.

Mean and petty, as far from the original meaning of hospitality as possible
Reviewed 3 months ago

We booked last minute to stay from 29 to 31 December, but due to a combination of cookie errors and tiredness, we made a non-refundable booking for 29 to 31 January. We discovered this when we arrived at the hotel at 9pm on 31 December. They were full that night so we went to the Ibis Centrum. We tried to get a room the following night in exchange for the 2 nights we'd already paid for, but the owner of this hotel is so mean she won't make any accommodations, if you booked a non refundable tariff, she doesn't care if changing your dates to account for what is very clearly a silly mistake actually makes more sense for her too, she preferred to leave an empty room that night and take our money for days she knew we wouldn't use.

Not content with destroying the warm fuzzy feeling we'd acquired the day before, when we'd visited St. Jans Hospital in Brugge and learned that the word hospitality originally meant to give shelter to a person in need, they also obstructed our attempts to resell our booking online, by telling the website we tried to use that the person would need to show the credit card the booking was made with at check in, despite the fact they had already charged us. Funny how the card is needed if someone checks in, but not to charge for a no show... Needless to say we won't be returning to this ridiculous place. At least we were lucky there was space at the Ibis, which is actually quite well located a short walk from the old centre, and has a fantastic breakfast with squeeze your own fresh orange juice and lovely, kind staff.