4.5
Very Good 108 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

When you stay at Banyan Tree Huangshan in Huangshan, you’ll be in the mountains and convenient to Lucun Village and Jingde Hall. This 4-star resort is within close proximity of South Lake College and Ditches.

Rooms

Make yourself at home in one of the 76 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and a turndown service.

Spa, Wellness & Premium Amenities

Relax and unwind with massages and body treatments. You’re sure to appreciate the recreational amenities, including a health club, an indoor pool, and bicycles to rent. Additional amenities at this resort include complimentary wireless Internet access, supervised childcare/activities, and gift shops/newsstands.

Food & Drink

Satisfy your appetite at the resort’s restaurant, which serves breakfast, lunch, and dinner, or grab a snack at a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Banyan Tree Huangshan
No. 1 Banyan Tree Road
Huangshan, 245531 China

Reviews

4.5 Very Good 108 Reviews
so much place to improve
Reviewed 2 weeks ago

we spent five nights in banyan tree huangshan. we just want to say here are great location and wonderful close to hongcun old village. however many place in hotel is under construction and nobody speak English. hotel no gym and no pool as well.

Beautiful property
Reviewed 2 months ago

This is very unusual property but very pretty. It is a large property with many activities for all. The dinning in the various restaurants was very good with a large selection of menu items. The views of the surrounding area are spectacular.

Nice hotel, can be better...
Reviewed 2 months ago

We spent two nights in Banyan Tree Huangshan. Great location, very close to the old village which is definitely worth a visit, rooms are also nice and clean. However, half of the hotel is under construction and everywhere is totally a mess. No gym, only one restaurant, the worst part is that very few staff can speak English. Fortunately, the duty manager Rihanna we turned for help was really nice and professional. She spent a lot of time helping us finding the old factories we were looking for. The only thing made us believe we were in Banyan Tree was the warmth and professional we saw on Rihanna.

So much potential... but...
Reviewed 2 months ago

We booked the Banyan because of its name and the great reviews here.
Unfortunately it didn’t meet our expectations.

There are a lot of positives about the resort. The location is wonderful amidst the mountains, away from the hustle of the major cities. The ancient villages nearby are amazing and definitely worth a visit.
The architecture or the resort fits beautifully into the landscape and the staff tries their hardest to make you feel welcome.

BUT

Half the resort is under construction, so it’s mostly empty. You feel a little like you’re in a ghost town.
Even in the main Lobby you could hear the construction noise upon arrival. Luckily we heard nothing in our villa. The villa is beautiful on the inside, but is in need of renovation on the outside. (Peeling pain/water stains)

The restaurant offers many Chinese dishes which are good, as far as we tried.
Unfortunately the western options are almost uneatable. The Hawaii pizza was just dough with a fruit cocktail on it and smothered in cheese.
They also do not speak much English, which makes it impossible to ask about unknown dishes or make changes to your order. Not what I expect from a 5 star hotel.

We booked a trip to Huangshan mountain with the hotel unfortunately no one mentioned that literally everything there is in Chinese and nobody speaks any English. So we were dropped off by our driver and had to fend for ourselves. It would have been nice to have some information from the staff about that.
When we complain about that upon return all we received as an answer was that they knew of the English issues there. No reaction to our feedback beyond that.

The deposit they took from us upon check in was the highest I have ever encountered. 15000 Yuan for only two nights of stay? That’s ridiculous. And it was blocked on my credit card over a week after my check out which made the card basically unusable.

The English level overall is quite poor and makes it difficult to express your complaints or wishes. Also there seems to be no communication between different employees, they constantly had to call each other to double check if what we said was true or even what we wanted. So a lot of waiting time. That was extremely exhausting!

Totally underrated, rush there !
Reviewed 4 months ago

Firstly a mystery surrounds this hotel which is very hard to find on Tripadvisor. Secondly, we understand that the recent history of this hotel has not lived up to the expectations of the owners. But all this is over and the hotel is in major renovation work, once taken over by the Accor group. The prices are down and now you have the opportunity to be in a beautiful and quiet environement, slightly in the mountains and very close to the Unesco villages. The services are excellent and we were fortunate to have a contingent villa with every imaginable comfort at a bargain price. This is the best hotel we have had in China. The restaurant in the hotel is also beautiful and the breakfast extremely good either for Continenal or Chinese tastes. What a joy to have a break here between 2 Chinese mega-cities!