4.0
Very Good 3612 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
color blue light lighting

Overview

Location

Renaissance Amsterdam Hotel is in the heart of Amsterdam, walking distance from Sexmuseum and The Old Church. This 5-star hotel is within close proximity of New Church and Dam Square.

Rooms

Make yourself at home in one of the 402 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge), wedding services, and a fireplace in the lobby.

Food & Drink

Grab a bite to eat at one of the hotel’s 2 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Amsterdam? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and meeting rooms.

How to Get There

Renaissance Amsterdam Hotel
Kattengat 1
Amsterdam, 1012 SZ Netherlands

Reviews

4.0 Very Good 3612 Reviews
Nice hotel with crucial flaws
Reviewed 2 days ago

The hotel property is very nice and the rooms are spacious. Also, the property is well located close to the main train station, short walk away from the shopping district and all the museums. I really enjoyed the hotel gym. However, I experienced some unpleasantries as well.

Most of the days, they did not clean my room, so I had to call to get my room serviced. They also tried to trick me and all their guests to pay minibar items that they did not consume. My bill even had items that they did not have in the minibar or on the minibar menu. Moreover, they did not even fill in the minibar during my stay of 7 days. If I had not notice this misbehavior, for example if I had done eCheckout, I would have ended up paying for hundreds extra euros. They even placed a large statement on the bill that they have issues with the Minibar charge system. If so, we do they keep it active? I am wondering how many people this hotel scammed?

This hotel also has an executive lounge. The let down was that it was under staffed during the cocktail hours, so the staff looked tired and slightly in panic. They also ran out the food every night, during the cocktail hours, almost 1 hour before the food service was supposed to end. One aesthetic issue with the lounge was the service entrance, which was very visible towards the lounge area. They also kept the door open, so the guest could enjoy all the extra noise and views of garbage.

This hotel has so much potential and maybe they are too busy to care. However, I truly hope as Loyal #Marriott Customer that they fix their issues with Cleaning, Understaffed & served lounge, and Minibar system.

Great hotel for an Amsterdam Visit
Reviewed 2 days ago

Spent 4 nights at this hotel this past May. It was a very nice hotel and our room was a good size. We were two women traveling together and they provided us with 2 single beds

The hotel had some nice amenities including a good bar for a night cap at the end of the day.

I would definitely stay here again,

Nice hotel but...
Reviewed 2 days ago

Great location, our room was not ready however when we arrived as they had overbooked the twin rooms. We waited and waited and eventually had to settle for a queen room which wasn’t to our liking. We complained and they said there was nothing they could do as the hotel was fully booked so when my husband asked late one night for a foldaway bed for one of us to sleep on, we struck the chap who initially booked us in and he was shocked that we had not been treated better and said I am putting you in a suite right now. I figured by that time if the night they knew no one was going to book the suite, hence we could move into a room with two large single beds. We were pretty unhappy with not having single beds initially as we have medical reasons for needing them and spent a couple of very uncomfortable nights sleep beforehand at this hotel. The majority of the staff seemed very insensitive to our situation. We had booked seven months prior through a travel agent and it was noted that we wanted twin beds....so why wasn’t one assigned to us on checkin? Amerstdam has a lot of young people and I figured twin beds would be booked often, but since this was our request, why wasn’t it available and ready. However the suite was excellent and no extra charge, pity it took two days to happen and we only got this on the last night.

First visit to Amsterdam
Reviewed 2 days ago

I will start with the positive- this is a great location- not far from the central station and in walking distance from many attractions. Let me begin by stating that we have travelled to many Marriotts throughout the world and including Europe. I know that rooms can be small although we had requested a superior room with sitting area and room for the three of us. Unfortunately I was very disappointed when the room resembled nothing like the picture or description on the website. We were given a room that was L shaped with a view of a brick wall- literally a brick wall- no natural light and was so small that if the couch was opened you had to crawl over it to get to the main bed. To pay nearly 500 euro per night for this- as opposed to a regular room (which we came to find out was roughly the same size) made no sense. When it was brought to the attention of the hotel they noted that this is how the rooms in Europe are but they didn’t have an answer as to why other members of our group had larger rooms and were paying less. Unfortunately given the price and room comfort we wouldn’t likely stay here again.

Friendly Hotel
Reviewed 3 days ago

Not sure what all the complaints about service are about but we have found all of the staff to be very friendly.

The location of the hotel is fantastic for sight seeing and convenient to the train station.

We would stay here again!