4.5
Very Good 1813 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Rooms feature Dutch Masters replicas inspired by works at the nearby Rijksmuseum
  • Innovative dining at the two-Michelin-starred Bord’Eau restaurant
  • The blend of timeless European style and modern amenities
  • Five upscale wining and dining options
  • READ MORE: 42 Things to do for Free in Amsterdam

What To Know

  • A city tax of 5 percent of the room cost, per night, will be collected by the hotel at checkout
  • Breakfast costs around $40 per person
  • The Dutch Masters wing offers more contemporary rooms
  • Advance reservations are highly recommended for Bord’Eau
  • Free WiFi

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Legendary 19th-century landmark on the banks of the Amstel with a two-Michelin-starred restaurant, a sublime spa and a posh afternoon tea lounge

The Lowdown

This 19th-century grande dame sits pretty on a bend of the Amstel River. Owned by the Heineken family, the iconic property features interiors that channel Hollywood glamour, with three-tier chandeliers and red carpets. The guestrooms are decorated with vibrant colors and textures and skillfully rendered Dutch Masters paintings based on the originals in the nearby Rijksmuseum. The luxe bathrooms have modern marble and under-floor heating. The salon-like vibe of Bord’Eau, chef Richard Van Oostenbrugge’s two-Michelin-starred restaurant overlooking the river, is a hit with the city’s beau monde, which gathers for his inventive takes on haute dishes, like salmon with mustard ice cream or filet of sole with sea urchin and fennel. Hoofdstad Brasserie is a laid-back alternative, or you can splurge on a traditional afternoon tea at the chandelier-strung Promenade. Sip a signature Bloody Mary at Freddy’s or head outside to the all-weather Het Terras. The revamped Skins Institute – De L’Europe Spa offers saunas, a swimming pool and a fitness center equipped with Technogym machines, along with a host of treatment rooms and customizable beauty treatments.

In the Area

Stroll to bustling Rembrandt Square and get tickets for Pathé Tuschinski, a landmark theater that screens current films in an opulent environment, then explore the multitude of Dutch treasures contained within the famed Rijksmuseum, whose iconic works are reproduced on the walls of the hotel. Refuel with a sandwich at low-key café Pasta Tricolore, not far from another of the city’s famous art hubs, the Van Gogh Museum.

How to Get There

De L’Europe Amsterdam
Nieuwe Doelenstraat 2-14
Amsterdam, 1012 CP Netherlands

Reviews

Enjoyable stay
rowong

I stayed 6 nights with my mom. A twin room with river view booked but eventually we got a nice upgrade with a huge balcony perhaps due to our length of stay and hotel availability. We were even able to enjoy sun rise from our room! It's indeed not easy to get a room with twin beds in Amsterdam. It's kind of a hollywood twins here (the beds are set side by side on a king bed) which was fine for a family.

The hotel is stunning and is centrally located in the city and it's walkable to everywhere such as Jordaan, Dam Square, Rijksmuseum, Anne Frank House, Leidseplein, Central Station...etc.

Service was impeccable from front office, concierge, restaurants and housekeeping. Staff were friendly and attentive especially the doorman!

We didn't have a chance to try the Michelin's star restaurant but the other restaurant served great breakfast with good view.

Just a friendly reminder, if you call a Uber or taxi, go down earlier as not driveway at entrance.

We enjoyed the stay very much. This is not a contemporary hotel yet an awesome historical, stylish and luxury hotel for anyone who is looking for a perfect stay!

Strange service
203pavely

First of all, this is not a bad hotel. It is an expensive experience located in the heart of Amsterdam. It has decent breakfasts. The rooms are overall very thought through and comfy. However, below I list the issues which made our stay in this hotel a nightmare:

1. Being tricked all the time. We used booking.com to book a premium room. The pictures showed a balcony and we were hoping to have a riverside view. Moreover, we specifically asked in addition for a room with a river view in our correspondence with the hotel. Unfortunately, it is not possible to book a river view room upfront. When we arrived it turned out that there are none left (despite our specific request and booking in advance). We were offered a river view room of higher category with an uplift of 200 Euro per night which did not fly with us. Eventually what we got was a decent room with inner yard view. However, if you look at the booking.com pictures (and on the hotel’s website as well) - the room we got was not premium category - it was deluxe (in accordance with hotel terminology). The photos matched exactly the lower deluxe category. Which was also cheaper. However, we actually paid for premium. Again the room we got matched exactly the pictures of a lower category room on booking.com. Not a major issue, yet you fell being tricked with a polite face which is not a good start of a visit.

2. It often smelled like someone was smoking in our room. Although we have no issues with the cleaning service.

3. On the last day, we went to sleep early due to an early flight in the morning. At 1am someone loudly knocked on the door. I opened my eyes not understanding what was going on and the second later a service person from the hotel opens our door (!) and enters the room. At 1am. I am in the bed with my wife and we are sleeping (were sleeping). The guy arrogantly states that there were complaints of loud music from our room. Although we have been long in the bed. I have NEVER encountered such an attitude. To open your room at night when you sleep on a baseless complaint basis is just astounding.

The interesting thing is that at 3am someone again loudly knocked on our door. This time, however, while we that was did not decide to come in.

I hope the management of the hotel reads that and will prevent such things from happening to the other good guests of the city of Amsterdam.

Almost a 5 star !
shane n

This lovely hotel sits right on the canal and offers lovely views. The hotel also offers a 1 star Michelin restaurant. Despite being first class, I experienced a series of communication missteps that suggest they really don't pay attention to the details that well. I booked directly with the hotel and had to send numerous emails as they originally confirmed dates that were incorrect. Housekeeping didn't fix our bed request despite multiple requests. On checking in, I arrived in the premium deluxe suite and both TV sets needed a technician who arrived and could not fix the units. I ( I ended up doing it myself). The audio and TV offered in the lovely large bathrooms were inoperable and again two techs that looked at it couldn't ever get it working. At breakfast they offer buffet and a la carte ordering. Don't risk a la carte. We waited 35 minutes after three request to get a bowl oatmeal. The restaurant manager seemed overwhelmed on breakfast duty and the place was not that busy. All these things are minor and can happen anywhere but at a 5 star hotel charging over 550 euros a night, you expect more. The issue here is not a lack of desire to serve the customer but seems like no one has a handle on communications at this fine hotel.