4.5
Very Good 2763 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
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Overview

How to Get There

The Ritz-Carlton, Amelia Island
4750 Amelia Island Pkwy
Fernandina Beach, FL 32034 United States

Reviews

4.5 Very Good 2763 Reviews
Great stay but a few misses on detail
Reviewed 3 days ago

This was our first stay at a Ritz and we had high expectations given the brand and what you're paying for. We were mostly happy, but there were a few execution misses.

First the good, the staff is excellent. Super friendly, introducing themselves by name and remembering yours. We were greeting with a glass of champagne, which was a nice touch. We appreciated a few of the extracurriculars. Cody did a great job as part of the bar class and Nicole led us on a great nature walk in the morning. The breakfast buffet at Coast was a great spread. And we loved Amelia's Playdate, where plush friends got an adventure for the day while we were out--great for kids and kids at heart.

However, given the status of a Ritz, there were a few details that I was disappointed were misses. At check-in, we were asked about a newspaper at our door and it wasn't sent either day of our stay. I asked about it after the first day and was assured we we get it the next but did not. We only had one coffee mug in our room and the coffee pods weren't replenished. Also, housekeeping changed out the bath products after our first night and left 1 shampoo and 2 body washes rather than leaving a conditioner. None of these are big deals but I guess I expected better from staying at a property focused on guests.

Great family destination!
Reviewed 1 week ago

Everything about this place is perfect for kids and families. Quiet resort, great kids programs, toddler pool for younger kids which is great. Food at the pool is very good. Overall service and staff are extremely nice and accomodating. We spent 4 days and didn’t leave the resort once. The beach is clean, the water is warm. Highly recommend for families.

The only thing I would improve is the rooms. They are nice but not to the level of a 5 star hotel. Especially the showers, they are a bit old.

Other than that though nothing I would change, hope to go back!

Get out your wallet
Reviewed 2 weeks ago

Great hotel, although everything is quite pricey: $6 for a small bottle of water and $18+ for a plain hamburger. On top of the expensive room rates one would expect from a Ritz Carlton, they charge $35 per day “resort fee” for amenities we never used. They have great activities for kids. The room was comfortable and they had an in-room coffee maker, which unfortunately is extremely loud.

We heard several other guests complaining about the confusing hotel layout. Many had trouble finding the elevators and finding their way to and from the conference and meeting rooms.

We received a discounted price due to a negotiated rate for the conference we attended. Despite this, as very experienced travelers we didn’t consider this hotel a great value for the services received. We would not return by our choice, but might return if our convention is held here in the future. There are many other hotels which are just as good for much less!

Great beach property!
Reviewed 2 weeks ago

The Ritz Carlton Amelia Island is top notch. The moment you drive up to the hotel and walk inside you feel like you are in paradise. The hotel is located on the water but between the hotel and ocean are beautiful sand dunes and a very large beach. The Ritz beach is quiet and you have plenty of space to sit, relax and enjoy the beach. The hotel itself is very nice as well. Highly recommend Coast for dinner. Grab a bike (included in resort fee) and go for a ride south of the hotel to see more of the island. While the outdoor pool is nice, we liked the indoor pool even more. Few people ever seem to be in there so we often felt like we had the place to ourselves. And it is easily one of the largest indoor pools I have ever seen at a hotel or resort. For dinner, we enjoyed that The Pub was on-site and more casual. Nice place to watch a game and have a drink and food, but not stuffy at all. Finally, the staff was very friendly as you would expect at a Ritz. Overall, we recommend this hotel to anyone!

Great Getaway
Reviewed 2 weeks ago

Superb property, attentive staff, excellent room, fantastic food. Marriott member, used point for 4-day stay, everyone on staff was trained to deliver a perfect stay. Beach is quite wide here, nice dunes. Property expertly maintained and landscaped. Very nice on-property shopping opportunities.