4.5
Very Good 2696 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
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Overview

How to Get There

The Ritz-Carlton, Amelia Island
4750 Amelia Island Pkwy
Fernandina Beach, FL 32034 United States

Reviews

4.5 Very Good 2696 Reviews
Great Spa, ocean front property
Reviewed 3 days ago

Nice property. Entrance and lobby not as grand as some of the Ritz I've stayed at, but the spa makes up for it.
The property has direct beach access, and several pools/hot tubs (both indoor and outdoor). And if you find that is too noisy or too many kids around.... with the resort fee you can go to the spa and use the facilities there, includes a nice pool and hot tub (and no kids!)

But make sure you check the bill. With the resort fee, alot of items should be included (like fitness class, or first round of golf balls for the driving range), but the hotel charged me for all those items again, they did take it off, but was annoying, not expected from Ritz.

Getaway
Reviewed 6 days ago

The beach front of the place is awesome and also the walking ground. But as far as the staff and the room I was not pleased and satisfied with the out come. The staff wasn't so pleasant and the room wasn't that clean especially the bathroom.

I love this place!
Reviewed 7 days ago

My family and I stayed here for a couple nights after Christmas. The hotel is so nice and upscale without feeling pretentious. We stayed on the club level and enjoyed the club experience. It does need some more comfy couches though. Seemed like it lacked some seating especially around the fireplace. They do have a really nice new wine station that allows you to pour your own glass of wine.

We enjoyed sushi in the lobby bar one night and chicken wings in the pub the 2nd night.

We are returning in April and can't wait!

Almost Perfect
Reviewed 1 week ago

We selected this Ritz because we wanted a quiet intimate location with exceptional amenities and service. Having been a Marriott Platinum member for 10 years +, we received a beautiful upgraded room. This time of year, in northern FL the weather is beautiful but can be sketchy as it relates to pool or beach temps. Regardless, we just wanted some quiet time. The service was excellent and what you would expect from a Ritz of this caliber. All the staff was professional, courteous and friendly. The food at all the restaurants was outstanding. All the bartenders knew what they are doing and took pride in their craft. Salt, their premier restaurant on property was very good. Beautiful pool, hot tub, SPA and pristine beach access. Comfortable outdoor seating with fire pits was nice touch. Everything you would expect for the Ritz brand.

I don’t want to focus on the negative, but I am still a little baffled. Two of our four nights the hotel hosted some type of corporate event. Having participated in these types of events, a corporate event is the scourge of any property. The management makes a conscious decision to host these events and where. I must admit I was surprised that it was allowed to monopolize the lobby bar and large sitting area Friday and Saturday evening with pounding loud obnoxious music thereby obliterating any sense of a casual relaxing experience. This type of event has no care or consideration for other people at the hotel. This should be relegated to conference space on the property so other guests aren’t adversely affected by it. We certainly weren’t the only ones disappointed having talked with a few other couples on property. There should be a disclaimer when booking similar to a property construction advisory. Such as, “Warning, corporate event during your stay in one of the most comfortable relaxing spaces on the property.”

In addition, I am sick of the “resort fees”. The mandatory fee that supposedly includes amenities that you may or not use or even be interested in. A complete joke that the Ritz still employs this tactic. I knew the fee coming in so it wasn’t a surprise and didn’t necessarily care about the added cost. It’s the principle of the tactic I dislike. Ironically, reading the WSJ paper one morning there was an article criticizing hotel chains resort fees, Marriott in particular. Hey Ritz, just bake the price into the advertised price and stop deceiving people. The justification defies logic and sounds ridiculous when trying to justify it as exemplified by the Marriott spokesperson quoted in the article.

Lastly, the staff was outstanding and the property beautiful. We hope to return in the summer months and use some of the outdoor amenities we pay for and couldn't capitalize on.

Relaxing resort
Reviewed 3 weeks ago

My family had a wonderful time at this resort. Weather wasn't cooperative but we had a great time nonetheless. Service all around was excellent. They were doing some repairs but otherwise the facilities were great and our room was spacious. We had club access which was a nice experience.
Only big con is the price but that's not a surprise.
One suggestion for the hotel - I thought the kids' entertainment area was an awesome idea, but it could really use some TLC; two of the arcade machines weren't working properly and the air hockey table was deafeningly loud. Also the theater area was cute but the TV screen size is way too small for a room of that size.