Belmond Hotel Caruso
What We Love
- An aperitif of champagne with a snack of house-made potato chips at the bar
- Inventive activities catered to kids, like a pizza-making experience and a video-making class taught by a professional
- The short, complimentary cruises along the coast that the hotel fishing boat runs each morning
What To Know
- Not all the rooms have sea views
- The boutique sells hand-crafted jewelry and clothes inspired by the hotel’s 18th-century frescoes
- For the ultimate arrival, the hotel can pick you up from the airport in a private helicopter
- Free WiFi
- Handicap Accessible
- Parking On Site
Four words: Outdoor. Heated. Infinity. Pool. It’s massive. It overlooks the Tyrrhenian Sea and the Amalfi Coast. The staff will bring you an Evian vaporizer and fresh fruit while you’re in it, and remember you by name. You can have a private candlelit dinner floating on it, with a customized menu and live music. After that, does it really matter what the rest of the hotel is like? The rest is impressive, anyway. The recently refreshed property boasts glorious gardens; spacious guest rooms with mosaic floors and private outdoor spaces, Frette fabrics, and Bose sound systems; and the Belvedere restaurant serves locally fished red sea bream and Italian wines. It’s a destination hotel for sure, with its superb perch above the coast, but its spot in the village of Ravello and handy access to the water makes sightseeing easy. Or you could just stay in the pool until it’s time to check out. No judgment from us.
In the Area
Sightseeing in Ravello is easily done on foot; attractions like the 13th-century Villa Rufulo, a stunning historic building with equally impressive gardens, and the lovely Duomo are just minutes from the hotel in the elegant Piazza. Stop in afterwards at Babel, a snug café-bar that also functions as an art gallery, for a glass of local wine or an Italian craft beer. More modern architecture can be found in the Oscar Niemeyer-designed New Energy Auditorium, whose eye-catching structure is meant to imitate the swell of the ocean. The hotel runs shuttles down to the coast if you want to dip a toe into the sea you’ve been viewing from the hotel. If you’re in town during the summer, don’t miss the celebrated Ravello Festival of music, dance, and film.
How to Get There
We went in early May, under the American Express platinum reservation, and had an amazing room upgrade. The staff was extremely good. We had lost our luggage, and the hotel had prepared us a small supply of clothes and toiletries for us to use until it arrived a few days later. The homemade lemonade is highly addictive, and wonderful. Carmelo performs at the piano at night, and does an amazing job entertaining the guests. We found him to be better than the pianist at the Belmond Splendid in Portofino.
The food was wonderful...so good that we cancelled all other reservations and ate dinner there all three nights we visited. The location is convenient to the plaza, but the property was so nice that we found it tough to leave the stellar views for anything.
The pool was definitely heated, and that was good as the weather was unseasonably rainy and cool. And for me, the room was quiet, as I am sensitive to room noise, so quietness is a plus in my book.
My only criticism on noise was that their cleaning crew (they cleaned the room fully twice a day!) made a lot of noise turning over our upstairs rooms (chairs moving, etc.) on our last morning. I would suggest the hotel have the cleaning crew wait until 9-10a before they let the crew in, so guests enjoying a sleep-in can sleep. But that was only on one morning. The other mornings the sounds were birds. Would definitely stay again, and can't wait to go back.
What a Gorgeous Hotel and location. Great peaceful stop, such stunning
Views from anywhere in the Hotel. I prefer the Garden Rooms, for quiet and lovely big spaces with terraces and gardens. But the Ocean View Rooms were amazing.
We have stayed in 5 of the 6 hotels in this cluster. We have never been disappointed in any country they exist, and this was no exception. Best bed, pillows, service and the whole staff especially the dining and breakfast room staff were over the top. You will not be disappointed in this booking. P.S. We had the best time in the pool you to bring your swim suite, and the Dining room dinner on the Terrace was just amazing
First off, I would like to say the Italians are the nicest people from any country I have visited, especially since I travel with kids. This hotel in particular were very kind to us and went out of their way to chat with the children, robes in our room for them, stuffed animals and allowed the kids to go swimming. (Yes kids are banned from a lot of 5 star hotels.) I want to give another example of how above and beyond they are. My cousin stayed at at different hotel down the street and the bellman from Belmond carried his bags to his hotel! Hve you heard of such wonderful service? They also shuttled us to Positano, made reservations for us, told us where to eat. JJ and his staff were amazing. Now the property itself is just gorgeous. The garden are beautiful and the views are like you wouldn't believe. Put this hotel on your bucketlist. I can't wait to go back.
That is really exceptional property! Very much on my taste, very well maintained and intimate. I believe one of the best options in the area as I'm travelling quite a lot and used to try many hotels and private houses in the last 2 years.
This hotel is blessed with a beautiful setting at the very top of a mountain. The views are otherworldly. I also loved the peaceful and quiet vibe compared to other parts of the coast. It was the perfect contrast to hectic places like Positano. The common areas such as the lobby, bar and pool are not quite as impressive in person as they are in the photos on their website, but it’s certainly an elegant old world hotel by any standard. Our suite was actually even more beautiful in person. So incredibly spacious with a very large terrace and beautiful iron bed. The room was brilliantly organized with the closet inside the large bathroom, and a beautiful bathtub, etc. They obviously pay close attention to details. The laundry service was perfection. We loved ordering breakfast on our terrace each morning, and the cappuccinos were delicious.
As for food, the poolside restaurant was a standout, with ultra fresh gazpacho and grilled fish. The pool drinks, such as bellinis and fresh juices were amazing, and I loved the overall vibe of the casual restaurant there. The pool itself is very warm and beautiful to swim in. I especially liked to set up my lounge chair on the quiet grassy terrace just outside the pool area, as it was a bit quieter, with incredible views. A wonderful place to relax.
The reason I am giving less than 5 stars was the general lack of warmth from the hotel staff. While the young women working the pool area and the servers at the lunch restaurant were very sweet, I felt the rest of the staff seemed a bit aloof. We also had an odd glitch while trying to dine at the hotel restaurant. We traveled with our teenage children and asked if they might be able to order off the bar menu, as it was literally right next to the restaurant. We had dined at a very formal restaurant the night before, and wanted to give our kids some more approachable options. Rather than seating us at the restaurant or the bar, they moved us over to an isolated outdoor area (which was quite chilly) and turned on an odd red heat lamp. My son joked that he was getting a sunburn. They made us feel like we were imposing and it was just very awkward. The server was nice, but he seemed worried that he would get in trouble with the restaurant manager or the chef when I asked if I could order off the main restaurant menu. The food was just ok, and the experience was uncomfortable. Usually at this caliber of hotel, thus type of request would be easily and gracefully managed, particularly at this price point. Service can be hard to define, but ultimately it boils down to how it makes you feel.