The Fairmont Palliser
What We Love
- Sophisticated details and fixtures, including Tennessee gray marble floors and chandeliers in the lobby, that provide a sense of the hotel’s history
- Afternoon tea in the lobby is a classic, with shaved roast beef finger sandwiches, vanilla scones with Devonshire cream, and French macarons
- The on-site health club, which features a mosaic-tile indoor pool, a steam room, and a 12-person whirlpool, is free for all guests
What To Know
- The hotel’s historic Oak Room Lobby Lounge and Rimrock restaurant are currently closed for renovation, but limited lobby dining and room service are available
- The hotel underwent a $12 million renovation project in 2014; it maintains its historical integrity without sacrificing charm
- Free WiFi
- Handicap Accessible
- Parking On Site
In 1914 tourists en route to the hot springs in Banff stopped in Calgary to stay at this glamorous property in the center of town. Today the landmark Fairmont Palliser retains much of its original sophistication, particularly in the lobby — a Renaissance Revival rotunda decked out with Tennessee gray marble floors, chandeliers and Botticino and Sylvian marble columns. The guestrooms are similarly sophisticated, with dark wood furnishings, thick brocade curtains and tufted leather headboards, plus all the niceties you’d expect from an Old World grande dame (bathrobes, down duvets). Don’t miss classic afternoon high tea in the lobby, where you’ll feast on shaved roast beef finger sandwiches, vanilla scones with Devonshire cream and French macarons (liqueurs, cocktails and bubbly cost a bit extra).
In the Area
The Fairmont Palliser puts you within walking distance of some of the city’s top shopping, including the Stephen Avenue Walk, a National Historic District and pedestrian shopping center where you’ll find the Bay, Canada’s first department store. A trip up the Calgary Tower provides a panoramic view of the surrounding mountains; the vista might easily inspire a daytrip to Banff National Park — the country’s first national park, just about two hours from Calgary and home to elk, mineral springs and deep blue mountain lakes. Or ask the concierge to arrange a daytrip to the Columbia Icefields, the largest icefields south of Alaska, where you can choose between an hourlong snowcoach tour or a guided glacier ice walk on Athabasca Glacier.
How to Get There
We stayed at the Palliser for the night of June 8, 2019 and upgraded to the Fairmont Gold room, which gives you access to the FG lounge. They serve hordueves between 5-7 pm and a hot breakfast in the morning. The food was excellent with a lovely assortment of high end cheeses and lunch meats along with decadent, warm, bite size treats of brie and cranberry puffs or thinly shaved beef on crostini’s. Breakfast was bacon, sausage, eggs and hash browns, along with fruits cereals and tasty sweets Our room, 836, was very spacious and incredibly comfortable. The hotel itself has a wonderful vibe with a newly renovated dining area on the main floor. The staff from check in to check out with everyone in between were extremely professional, helpful and genuine. We can’t wait until our next chance to spend more time there.
After we checked in, we stopped at the concierge desk to ask about nearby restaurants serving vegetarian food. Marina, the concierge, called and got my husband and I a dinner reservation at Ten Foot Henry on a very busy Sat evening. She also ordered a couple breakfast-to-go boxes for the next morning since we had an early flight.
This place was amazing. We stayed on the gold floor in room 844 and it was great.The room was spacious well kept and clean. The gold floor lounge was a great retreat at the end of a busy day. The food and beverages are top notch! and lets not forget about the service, the conciergeries, in my opinion as about as good as it can get. We stayed at a few of the Fairmont hotels in the last year and we haven't been let down yet. I highly recommend staying with them.
We are travelling as two couples to celebrate my 50th birthday and our friends ruby wedding anniversary.
We have absolutely fell in love with Canada, the people and most importantly the Fairmont hotels.
We recently stayed in the Fairmont Copley in Boston - Gold room and it was amazing, so it was a natural choice for our stay across Canada.
After the Waterfront In Vancouver, The Empress in Victoria, back to Vancouver, and the trip across Jasper and Banff (Which I will write separate reviews on, as the hotels all deserve their own) we arrived in Calgary.
We arrived earlier than planned, and was met by a very helpful member of staff from concierge, who swiftly took charge of our cases. This then followed by a minor hick up on the checking in process. It appeared our booking for 2 gold rooms had been previously amended, which resulted in our room types being changed to a lower category and the name of our booking being amended to my husbands name. The change of name meant I couldn’t check in until my husband arrived after returning our hire car.
A massive thank you to Sue on the front desk for speaking with our travel agent and the booking company to swiftly resolve this matter. Sue understood my upset at our rooms being changed, which would have resulted in no access to the gold lounge. It was suggested that we would have to pay again for the gold level upgrade whilst the matter was addressed with the booking company, even though our documents proved we had paid for gold rooms.
The level of professionalism and empathy that Sue demonstrated was outstanding. Going the extra mile to make several calls behind the scene and return to the front desk with a solution. In addition your colleague in the gold lounge, made us feel very special with such a great welcome. We truly have been well cared for. Such outstanding customer service on both accounts, a real credit to the Fairmont team.
Thank you Fairmont and Sue for our amazing special room. This has truly made the end of our special holiday a memorable one.
The Fairmont in Calgary is the epitome of comfort, style and luxury. Where your every need is cared for within both the room and lounge areas. In addition it boosts an enviable position right next to the tower and shops / bars a stones throw away.
Unfortunately we are only here for one night, but another Fairmont awaits in Toronto.
Thanks again for creating a lasting amazing birthday memory 😍
Excellent hotel and very professional workers! Will recommend Fairmont Palliser Calgary to all my friends who are visiting Calgary, The food was good and excellent service by the waitress. House keeping was very friendly, if I can remember the name - Arthur.