4.5
Very Good 1411 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Grand Hotel Marriott Resort, Golf Club & Spa in Fairhope, you’ll be on the beach and close to Lakewood Golf Club and Fairhope Municipal Pier. This 4-star resort is within the vicinity of Fairhope Museum of History and Marietta Johnson Museum.

Rooms

Make yourself at home in one of the 405 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages and body treatments. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and supervised childcare/activities.

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Fairhope? This resort has 43810 square feet (4070 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Grand Hotel Marriott Resort, Golf Club & Spa
One Grand Boulevard
Fairhope, AL 36564 United States

Reviews

Over rated and over priced
Claire O

I have had the pleasure of staying at luxury hotels and resorts all over the world, and never have been so disappointed as I was at The Grand. I booked a suite for my friend’s bachelorette party weekend, with some other guests in our party staying in other rooms. Despite the confirmation email I had that very clearly showed our stay was supposed to be a Friday and Saturday night, the staff insisted that they only had my suite reservation for Saturday night. They assured me that they were sorry, mortified, and embarrassed of the situation, but did absolutely nothing to accommodate me after I explained that not having the space in the suite for all of the bachelorette trip guests to gather was extremely inconvenient. Actions speak louder than words. I’m a calm person and understand problems happen, but when a mistake on the hotel’s end hinders my plans, I fully expect to be accommodated in proportion to the inconvenience. I had to start asking what they could do to for me so that we would have some space to gather since we no longer had the suite (I shouldn’t have had to ask). They insisted that their facilities were also completely booked and could not even offer us a space to gather together Friday night. Frankly, I refuse to believe that there was NOTHING on that front. At that time they only offered me free valet parking for the night (because their parking availability is wildly undersized for the capacity of the resort). The charge for the valet still ended up on my bill and I had to call to have it removed. If my priority hadn’t been the happiness of the bride, I would have walked away and gone home. Saturday morning once we were moved to our suite, the assistant manager called and said she would send a few bottles of champagne to our room to celebrate the bride, but that is a gesture to be expected at any luxury resort under normal circumstances.

Had we not had the suite incident, I still wouldn’t be interested in returning to The Grand. While it is a beautiful property canopied by live oaks with an impressive pool area, the value for what you get is very low. The mattresses were very soft which we all found uncomfortable. One of the other guests in our group was told she had to park off property and be driven in on a golf cart to our building because they wouldn’t provide another parking pass for our room. The beach area is sad and pathetic. The check in process is the worst I have experienced with attendants insisting that I leave my car with they keys for them to move. When I went back no one was watching my car- really anyone could have hopped in even if it was just an accident. The property’s signage to show where everything is located is almost nonexistent, and I was not given a map during my unpleasant check in. We got lost a few times. It’s clearly set up for people who are already “in the know” and not new guests.

For what it’s worth, their incompetence did not ruin our weekend. We had a great time celebrating the bride, but The Grand was not to thank. To give credit where credit is due, the bellhops and valet staff members were extremely polite and hospitable. When we were hopelessly wondering around due to lack of signage, eventually a cheerful staff member would walk by and was able to point us in the right direction.

If you like to just spend money because you have money, are looking for a country club experience, and find value in being able to tell others that you’ve been to The Grand, by all means book a room, but don’t be surprised if your reservation doesn’t match what you asked for. Otherwise, if you like to get value out of your resort experience, I’d look elsewhere.

My happy place!
Jhobackatl

We’ve been coming to the Grand Hotel for close to 10 years. This place never disappoints and is always a destination every year for our family. We had a short stay this time but like it has always been, the service was amazing. The ground are absolutely beautiful and so well taken care of. I thought the updated rooms was a great touch. The rooms are spacious and very nicely decorated in the Spa building.

We love the staff and love the facilities at the Grand. And we would strongly encourage anyone looking for a getaway to a really cool place to look at the Grand.

A real let down
Patti P

This hotel has been on my bucket list for years so I was excited to finally visit. When arriving at night it’s difficult to navigate the cramped entrance drive and find the lobby. Once there I was left wanting. I couldn’t reconcile the odd “1960s lodge” feel of the lobby with the hotel hype. It even smelled old. The young unfriendly woman who checked me in seemed to be in a huge hurry despite no one being in sight but she and I (and her nails were a shocking length!) Just unprofessional. The buildings spread out far and wide, like motel rooms do, and not particularly modern in my opinion. The inside of my room was attractive, large, clean. I liked that they don’t use the refillable shampoos. I ordered room service breakfast, which was oddly expensive despite being the same fare all full service Marriotts offer, and I should know. I travel Marriott frequently and always order room service for breakfast. I had a 1pm checkout, a DND on the door, and STILL the housekeepers knocked on the door. Very aggravating! Opon departure the one thing I did notice is how ABSOLUTELY STUNNING the grounds are. It made me wish I’d had time for a stroll. All in all, just a disappointing stay. Old and stodgy are not my thing.