Château de Fère
- Free WiFi
- Handicap Accessible
- Parking On Site
Located in Fere-en-Tardenois, Château de Fère is in the historical district, minutes from Fere-en-Tardenois Castle Ruins, and close to Fere-en-Tardenois Cathedral. This 5-star hotel is within the region of La Hottee du Diable and Champagne Serveaux Pascal.
Make yourself at home in one of the 29 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Food & Drink
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Fere-en-Tardenois? This hotel has facilities measuring 581 square feet (54 square meters), including a meeting room. Free valet parking is available onsite.
How to Get There
The location is peaceful and fabulously quiet. You will not be disturbed at night, which is great.
Our room - called a suite - was unusual - with bedroom, bathroom and sitting room all effectively in one room with areas separated by curtains. We enjoyed the room, the linens were good, but the bed was extremely uncomfortable - hard mattress, creaking bed frame.
Service was generally cheerful. Housekeeping were perhaps a bit overworked, as they hadn’t got to our room by 3pm. There were no towels in the spa/pool area on a weekend afternoon.
The chateau itself is attractive but needs a bit of TLC in places. The outdoor pool area needs maintenance - lots of bird poo on the sun beds and weeds growing up between the flagstones.
I do not often leave reviews, but my experience in this hotel has exceeded my expectations in so many ways, that I felt compelled to share my experience with anyone that is considering this hotel.
First off, I mistakenly booked the wrong room days, and I expected to have to pay additional fees. The manager still honored my reservation, and made my experience stress free. He didn’t have to do this, but he did and to me, it was a testament to the great hospitality of this establishment. The check in experience was 5/5
The hotel grounds are absolutely breathtaking. You are in the middle of historic ruins, juxtaposed next to the most beautiful gardens, similar to the ones you would see in Luxembourg. We spent hours strolling around the gardens. One word: absolutely perfect. 5/5
The staff is nice and attentive. I did not have any issues with service. Everything was great. 5/5
Food. I only ate breakfast, which was a bit expensive priced and above average in taste/quality, but my world of Hyatt membership covered the meal. 4/5
Rooms. The rooms are very beautiful and charming, with the understanding that you are living in a beautiful chateau built hundreds of years ago and should not expect things to be new and perfect. It is part of the charm of the room that everything feels like you’re transported back in time. Reading the reviews, I could see how some people may not like these rooms over something like Park Hyatt, but I actually liked this room better than new 5 star hotels I’ve stayed in France. 5/5
Stayed for one night - driving back from Austria to the UK.
Hotel location is beautiful - the ruins next to it worth walking around.
The staff (except the extremely nice manager) seemed out of Fawlty Towers...no one really knew what they were doing.
Our suite was nicely decorated - but damp. And also overpriced. Bed comfortable though.
Before dinner we wanted an aperitif outside - as weather was amazing. Other guests had managed to get a drink - but after waiting for about half an hour we went inside to have dinner.
This is apparently a 1 star Michelin restaurant - not sure how that has happened! Had tuna and some rice..for €42, which I easily could have prepared myself. Room we where sitting in felt like a cantine - lighting wrong and very close to the kitchen.
Again - staff had absolutely no idea what was going on anywhere or where the food to which table the food was going.
Breakfast was also quite a mess - had to ask for yogurt and milk as not on the buffet because they didn’t topped it up. Eggs freezing cold. Table wasn’t cleared before we sat down - so did it myself.
It is a pity that this place doesn’t tick the boxes except for the location - as it could be outstanding.
After a Christmas spent in a 5 star in Florence and a 4 star in Burgundy, which were both fabulous places to stay, looking forward to the last two nights stay at the chateau, including New Years Eve Gala, so really looking forward to 5 STAR LUXURY. We knew we would arrive early as we were driving up from Beaune, did not matter if room was not ready as on website they have a bar /lounge area, so we assumed we could get a small bite to eat and a bottle of wine. Very down played welcome, though our room was ready, had to help carry our luggage to room, outside chateau across a court yard area, very pretty.Quickly hung up some clothes, first thought not very big, went back to main area to ask if we could get a snack in the bar, after much confusion had to choose from the room service menu, which took around twenty minutes, at least had something to eat and drink, very nice. Went back to our room to organize our belongings, with all lamps on very dark in room and this was daytime.The plug in the very shallow basin did not work so i put stuck a piece of cardboard in it so the water could escape, did not go and mention this after the confusion about eating and the remarks made on tripadvisor about problems. Went for a walk around the ruins which were fabulous.Got ready for the New Year Gala. The shower was like a wet room shower, so water went everywhere in the bathroom, used a small hand towel to clean floor as the water was around the toilet, so left towel on the floor to stop more water going around the toilet. The gala evening was brilliant, fantastic food god service and not rushed, and done very well as it was really busy.Finishing with champagne and fireworks and a band. Got back to room, turn down service, but the towel that I had used to wipe the floor, had been put back on the heated towel rail, as it was still wet, no replacement, and cardboard still in sink.Did not have breakfast, got up late, coffee in room only instant though.Went to Reims for the day,back in our room, the same towel which was used for the floor again that morning, was again put back on the rail for us to use, DISGUSTING. AND THE PIECE OF CARDBOARD was still there after the room being cleaned. Had dinner in the evening great food great service, no turn down service this evening, so wet towel still on the floor. Went early the next morning just wanted to leave, went to make a coffee one sachet of coffee and no milk. Would never go again, as things have not been rectified.
Stayed at Chateau de Fère for a weekend with friends and returned disappointed: rooms and service of the hotel and the staff are not 5* at all, neither is the breakfast buffet, at 28 € per person.
I initially ended up in room nr 30, which was clearly not cleaned recently: dead insects everywhere, bad smell and feeling dusty overall. The shower did not properly work and the bathtub sprinkler hardly provides water! TV did not work and room windows are awfully dirty!
After complaints, I ended up in room nr 55, in a newly build annex. Nice room, clean and spacious, but not 5* (rather 4* due to small shower and toilet in same spot).
The hotel overall has a bad smell as soon as you enter it, coming from the wellness area downstairs, clearly there is a problem there!
The breakfast buffet is of good quality but limited choice for a 5* hotel and a 28 € fee + not refilled once an item is gone...
Staff is not well trained and does not deliver the service you expect (and pay for!) in a 5* hotel property.
Disappointing experience, no apologies from the staff, nor a discount or other compensation for the clear issues the room 30 caused to our stay...