4.5
Very Good 2246 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Lobby palace mansion living room home ballroom function hall flooring

Overview

Location

When you stay at The Palace of the Lost City at Sun City Resort in Sun City, you’ll be minutes from Lost City. This 5-star hotel is within the region of Pilanesberg National Park and Mogwase Shopping Center.

Rooms

Make yourself at home in one of the 335 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a casino and a golf course. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you’re ready for some gaming fun, you can hop on the complimentary casino shuttle.

Food & Drink

Grab a bite to eat at one of the hotel’s 3 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 11 AM.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

The Palace of the Lost City at Sun City Resort
Sun City Resort
Sun City, 0316 South Africa

Reviews

4.5 Very Good 2246 Reviews
Amazing hotel with amazing staff!
Reviewed 9 hours ago

We only stayed one night, but gosh, what a beautiful experience it was. We were treated like royalty from the moment we arrived. Every single staff member was wonderful and they were glowing with smiles and warmth!
The room we stayed in was enormous with a separate bath room, toilet (with a phone in it) and shower and a robe closet.
The breakfast was second to none! We loved the variety and friendly staff who always fussed over the guests. It is not a cheap hotel, but we thought it was worth every cent paid.
The facilities are spectacular.

In need of maintenance and inhospitable staff
Reviewed 1 day ago

Staff do not greet and are very unfriendly!The priority room which is a higher tiered room with a price to match had worn out shower heads and tiling, plug pint casings fell off,room had only 1 plug point to charge phones in the middle of a wall too high up to be able to use. No hot water for an evening shower. Floors towels, body wash and shampoo were not replenished in the shower and bath. Very poor overall for a 5 star Leading hotel of the world. The hotel is tired and in need of desperate attention!

A different experience but not really our thing
Reviewed 2 days ago

We recently spent 3 nights in the Palace of the Lost City. The hotel rooms were clean and comfortable but the decor in the room did feel a bit faded/dated. One of the highlights was the breakfast here - we have stayed in many 4/5 star hotels and we both agreed this was one of the best in certainly in terms of choice and setting in the grandeur of the main dining room. It is certainly worth spending some time walking around the hotel and taking in the impressive fountains and decor. The views from the Kings Tower at sunset were beautiful.

The resort wasnt really our thing and we used our stay to visit the Pilanesberg park. If you have kids and are there in season it is probably quite good fun but for us it felt tacky and didnt really do it for us.

We also ate in the Grill room and found the food good but overpriced by SA standards.

AMAZING
Reviewed 2 days ago

I stayed here for 3 nights & I highly recommended this hotel if you want to do your wedding, honeymooners, families, or a romantic getaway.

This hotel is located 2.5hrs drive from OR Tambo Johannesburg airport it a beautiful and fancy hotel, you will wake up to baboons by your window so make sure sliding doors are closed and locked
The hotel offers a buffet breakfast with a pianist playing while you are eating your delicious food.

If it’s summer time the children will love it with their wonderful big pool and a wave pool close by.

With the free shuttle bus you can explore other restaurants around, casino, other hotels, tours location where you can get information for the safari, zip line etc

Enjoy my pictures!!

High tea
Reviewed 1 week ago

I really enjoyed the high tea this time that I visited. The ambience is just perfect for a high tea and the decor is superb. It makes you really feel special. The warm food that was served was lovely. Pies were tasty and warm as were the quiches. The cakes on offer were colorful and tasty. Scones were fresh and I enjoyed the selection of little macarons. The raspberry mushroom meringues were lovely too. Service was great and we were very welcomed and not rushed at all. A great way to spend an afternoon and the photo opportunities are fabulous.