4.5
Very Good 2352 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby palace mansion living room home ballroom function hall flooring

Overview

Location

When you stay at The Palace of the Lost City at Sun City Resort in Sun City, you’ll be minutes from Lost City. This 5-star hotel is within the region of Pilanesberg National Park and Mogwase Shopping Center.

Rooms

Make yourself at home in one of the 335 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a casino and a golf course. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you’re ready for some gaming fun, you can hop on the complimentary casino shuttle.

Food & Drink

Grab a bite to eat at one of the hotel’s 3 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 11 AM.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

The Palace of the Lost City at Sun City Resort
Sun City Resort
Sun City, 0316 South Africa

Reviews

4.5 Very Good 2352 Reviews
Robert the pianist
Reviewed 1 day ago

A huge thank you to Robert the pianist at Suncity Palace hotel, he played special requests for us and it was magnificent!

He has great talent and professionalism.

Wish you all the best for your future

Very good!
Reviewed 4 days ago

Well, the palace and it's grounds are beautiful and while it needs some renovation, they are working on it now in a way that doesn't disturb tourists. We were checked into a new room, however couple days later the other rooms on our floor were being renovated, so they moved us to a different room (if I would want to be picky, I would wonder how come they didn't know about the renovation on our floor at the time of a check in, but that was a minor detail). In our new room the AC didn't work properly- it was blasting no matter what and wouldn't stop, so we had to get up at night to turn it off, and then when room warmed up turn it on again. So the management moved us to a 3rd room which was a 1 bedroom suite and it was beautiful! So while the overall stay wasn't perfect, it was good and the end of the vacation was great!
The breakfast buffet is plentiful and tasty. The staff of the hotel was very friendly. And the guests of the Palace are being shuttled in the Mercedeses all over the territory of the resort. One downside of the resort is that it open to the general public, not just for the guests. I saw some loud behavior (with the cursing and bottle throwing) of the daily visitors. But on a bright note, if you are staying at the Palace, then only guests are allowed. Also the entrance fee to the wave pool is included. The group safari at Pilanesberg was definitely a step down from the Madikwe game preserve safari, but I'm glad we went to see the park itself. Quad bikes (ATV) tour was really cool. Obstacle zip lines at the wave pool was fun for all of us.

Fantastic
Reviewed 4 days ago

This is a beautiful, elegance hotel in South Africa. Everywhere of the hotel is a photo point. The room is nice and big, but kind of outdated.
We are really enjoy the time when we stay there even only for 3 days.

3rd Visit Absolutely Fantastic
Reviewed 7 days ago

This was our 3rd 9 night visit to the Palace and it won’t be our last

We were very well looked after at the pool....we spent most days there after our early morning game drives the only criticism is that there didn’t seem to be enough umbrellas lots of poles but no umbrellas attached to them which didn’t look very pleasant not sure if the hotel will be addressing this now the hot weather has arrived hopefully it will be looked at...only issue at the pool was nothing to do with the hotel or staff but the guests, people use the loungers and towels most don’t seem to stay long but just leave the towels there when they have finished, not sure why they cannot put them in the towel bin as they need to walk past them and other guests can then see that the loungers are free instead of walking around looking for ones that are not in use

Our room was on the 5th floor very quiet we did have 2 minor issues but infairness the maintenance team sorted them straight away the maids were excellent and did a great job in keeping our room tidy

The staff really do go out of their way to make sure that you have a great time and quite a few recognised us from previous visits it’s great to see them still at the Palace

Work was starting on the renovations whilst we were there it didn’t affect our holiday at all we are looking forward to seeing the changes next year

Breakfast as usual was excellent lots of choice and couldn’t fault anything

A brilliant holiday in a fantastic hotel see you in 2019

real palace in well know city
Reviewed 1 week ago

we have hired a car from Johannesburg to Sun City took 2.5 hours when arrived the way it looks like a palace or a mansion with a big garden around it.
inside the palace every single furniture done and placed very carefully . Room was great gives a feeling you are here for safari very well decorated and very large spacey room.

Breakfast was open buffet and so many variety of food from the oyster to champagne

the terrace bar the we usually had our evening drinks and afterwards light dinner with a glass of red vine was great

we also took hot balloon safari and game drive all booked at the concierge
over all it was great being there