4.0
Very Good 633 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Rate includes buffet breakfast, guaranteed late check out and a round of golf; golf cart rentals cost $44, payable to the property
  • Service is personalized and friendly
  • Chef Zuki makes an excellent breakfast
  • The Freesia Spa
  • Recently opened, the hotel has spacious, fresh guestrooms
  • The Ernie Els golf course overlooks the Indian Ocean
  • Living like a local in George

What To Know

  • The surrounding area is quiet, best suited to those looking to get outdoors rather than go clubbing
  • Golf course is designed to challenge multiple skill levels
  • Babysitting should be arranged in advance
  • The hotel is just seven minutes from the George Airport
  • WiFi access in public areas (not in guestrooms)

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property Lobby living room flooring interior designer condominium Island

Overview

The Review

Located halfway down the Garden Route, which extends along the Western Cape from Cape Town to Port Elizabeth, the small town of George has long been an overnight pit stop for travelers. With the opening of the five-star Hyatt Regency Oubaai, home to South Africa’s first Ernie Els–designed championship golf course, it’s becoming a destination in its own right.

The 100-room Grand Hyatt, which shares the gorgeous 316-acre property with the Oubaai Golf Estate, brings much-needed five-star sleeping options to the quiet area around George. Rooms come in varying shapes and sizes but all are spacious and modern, with stylish decor.

{“type”:”img-inline”,”src”:”/static/images/product/properties/editorialreviews/9974/pgal-53987-1294851571-full.jpg”,”width”:”275″,”caption”:”The hotel has an outdoor swimming pool as well as a wading pool nearby, just for kids.”}The development also has three restaurants, a bar and the delightful Freesia Spa, which uses local treatments to heal weary shoulders after a round or two of golf. If you’re traveling with kids, babysitting can be arranged prior to arrival.

For swimmers (and those who like to lounge in the sun), there’s an outdoor swimming pool with a separate wading area for kids, as well as access to the development’s Lifestyle Center, which has another two pools, one heated and one for laps. There’s also a squash court, a tennis court and a kick-ass gym for getting in tip-top, tee-ready golf shape.

Outdoor buffs will dig the natural location. Once the site of a prehistoric settlement, it’s bordered on one side by the Indian Ocean, on another by a river valley and on two others by dense green forests and other natural vegetation. From surfing the Herolds Bay break to chilling on the picturesque beach or hiking the Oubaai Heritage Trail, there’s no shortage of things to do off-site. Other activities include dolphin and whale watching and trips to nearby vineyards.

How to Get There

Oubaai Hotel Golf & Spa
406 Herolds Bay Road
Herold Bay, 6528 South Africa

Reviews

4.0 Very Good 633 Reviews
Lovely place let down by cleanliness and poor management
Reviewed 6 days ago

Beautiful location and facility but stay marred by poor upkeep and management and several niggles. The pool area was not cleaned for 3 days of our stay, with dirty tissues and empty cans littering the area. The pool was so cloudy and dirty that several guests complained but to no avail. The resort is sold and marketed as a Spa venue, but every treatment time was fully booked for the entire four days we were there, so we could not use the spa. The air conditioning in our room kept ceasing to work, despite someone coming to fix it twice.

In summary a real shame, lovely setting, good building, friendly staff, but visit spoiled by general grubbiness and irritations.

Great Facilities but Clinical and Souless
Reviewed 1 week ago

It a huge golf focused venue and has all the soul of a dead fish. Booked in for a night and looking forward to enjoying the spa - no sorry fully booked nothing available, not great start. Ate at one of the in house restaurants and had a pleasant drink in the bar before hand. Moved in to eat then 15 minutes later the barman is in in hot pursuit, I wasn't allowed to put drinks bill against the room. Odd and frankly unnecessarily embarrassing, when the other 8 places we had stayed in SA had no issues with it. Nothing explained at check in seemed very amateurish. That said room OK food OK, but could have been anywhere in the world.

Amazing
Reviewed 2 weeks ago

We showed up tired after a long trip I wore flip-flops. The staff was friendly and so helpful. This place is beautiful and the breakfast was amazing. The atmosphere was relaxed and the bed was so so so comfortable. It was great value for money. I don't even play golf hahahahaha. But totally worth it.

Definitely not a 4 star
Reviewed 2 weeks ago

Stayed here for 4 nights. The Rooms are beautiful, large and great bed. Food dismal, breakfast average and half the wines on the wine list are not available. Yellow bath water- no bath foam provided. Will not return:-(

Very comfortable!!
Reviewed 3 weeks ago

We stayed here for 5 nights . The facility appears and feels salubrious but there’s lots of little things that make it a 4.7 stars rather than a full 5 stars . The burger and fast food restaurant have been designed badly - you feel your in a warehouse that echoes ! The golf course and driving range are too far apart and the pick up service from hotel to golf club and back is hopeless - twice we were left stranded for 30 minutes . There should be a good restaurant 7 days a week not 5 . Alround you feel the place is 5% understaffed . Having said that the staff are brilliant ( helpful and smiley) , the service is good and it’s clean , modern and stylish so overall we’d recommend staying here ... it’s just management needs to sharpen up !