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Get a taste of New York’s downtown art scene — from your room. At the 114-room James Hotel in Soho, guests are surrounded by incredible work from local artists, coddled by eco-friendly amenities and greenery and located at Grand and Thompson, right in the middle of one of New York’s hottest neighborhoods.

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First-hand knowledge from members who’ve been here on a Jetsetter trip.
Siyeon L 2 years agoWhat I liked
Wonderful modern and natural decor; clean hotel room; hotel staff was first-rate and very helpful
Tom G 2 years agoWhat I liked
Stylish. Great bed. Nice greeting. Wine and cheese. Fresh cookies. Attentive staff. First rate.
Billie M 5 months agoWhat I liked
Friendly, responsive staff. Location. Decor. Amenities. Price was a great value.
Jaime W 3 months agoWhat I liked
The location and the staff of hotel was very friendly and accommodating. The rooms were beautiful.
What I disliked
Nothing, it was a great experience.
cezarina m 2 years agoWhat I liked
Clean, customer service.
What I disliked
For the European smokers- no facilities. But it is ok.
Kate T 7 months agoWhat I liked
Friendly staff, impromptu upgrade, wine & cheese/pastries/fruit/cookies in the lobby throughout the day, awesome views from room, super comfortable bed, the Intelligent Nutrients bath amenities were so great that I'm going to buy them now.
What I disliked
The pool was closed during the day (out of season?), even though the weather was very warm, and we were not forewarned, so it was a bit of a bummer. The "Treehouse"/urban garden was nice but underwhelming when we were hoping for the rooftop. Slightly awkward that lobby is up a level, so if you want to pass through for snacks, you have to clearly go out of your way.
Jennifer C 2 years agoWhat I liked
I liked the location. Very convenient for shoppping and great surrounding restaurants. Easy access to the Metro. The PEOPLE were awesome! Super friendly - loved the door men. Bathroom decor and shower were very nice
What I disliked
Rooms are small. I didn't like the bathroom products - even though organic, I didn't like the smell or feel of the bodywash, shampoo, or conditioner.
Matt C 5 months agoWhat I liked
Attentive staff, free wine & cheese, free chocolate, turndown service.
What I disliked
Pool not open in the winter, limited outdoor patio access
Tim D 1 year agoWhat I liked
Friendly. Great location. Fun rooftop bar. Wine & cheese happy hour. Good coffee in the lobby. Great restaurant recommendations.
What I disliked
Nothing
Anonymous User 3 months agoWhat I liked
The location is great, the customer service is wonderful and everything from the building design, to the lobby to the rooms are wonderfully modern, comfortable and definitely one of our favorites!
What I disliked
Would like a mini-bar menu in the room - but really nothing to complain about.
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