Frequently Asked Questions
Troubleshooting
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Login problems
Use your Gilt login for Jetsetter.com. If your login doesn't work, email support@jetsetter.com for help.
Selecting your dates
As you select dates, you'll see the total price increase or decrease as you make changes. Please note that only dates in orange are available - dates shaded in gray are either sold out or not available and can't be booked. If a date has a premium price, this will be indicated by a small tick mark in the corner of its box on the calendar. If a property has a minimum night stay, this will be noted in the copy on the page.
Making special requests
When you're making a reservation, there will be a box where you can note any particular requests. Though we pass these along to the property, there is no guarantee that your request will be met.
Customer Support
If you need help beyond these FAQs, email support@jetsetter.com or call us toll-free at 877-JSET-USA.
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Upcoming Sales
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Shorebreak - California
Starting Wed 9/8 at 3 EDT -
The Resort at Squaw Creek
Lake Tahoe, California
Starting Wed 9/8 at 3 EDT -
Maison Moschino - Milan
Starting Thu 9/9 at 3 EDT -
Round Hill - Jamaica
Starting Thu 9/9 at 3 EDT -
A Big Night Out in NYC
From Gotham Bar and Grill, Gramercy Park Hotel, and Singapore Airlines
Starting Thu 9/9 at 3 EDT -
Cruise Costa Rica & Panama
With Lindblad Expeditions
Starting Fri 9/10 at 3 EDT -
Ibiza Bikini Boot Camp
Starting Sat 9/11 at Noon EDT -
Zamas Hotel - Tulum
Starting Sat 9/11 at Noon EDT - view all upcoming sales »