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Troubleshooting

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Login problems

Use your Gilt login for Jetsetter.com. If your login doesn't work, email support@jetsetter.com for help.

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Selecting your dates

As you select dates, you'll see the total price increase or decrease as you make changes. Please note that only dates in orange are available - dates shaded in gray are either sold out or not available and can't be booked. If a date has a premium price, this will be indicated by a small tick mark in the corner of its box on the calendar. If a property has a minimum night stay, this will be noted in the copy on the page.

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Making special requests

When you're making a reservation, there will be a box where you can note any particular requests. Though we pass these along to the property, there is no guarantee that your request will be met.

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Customer Support

If you need help beyond these FAQs, email support@jetsetter.com or call us toll-free at 877-JSET-USA.

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Viewing questions 1-4 of 4